{"id":5610,"date":"2017-06-19T17:16:07","date_gmt":"2017-06-19T10:16:07","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=5610"},"modified":"2018-02-02T14:04:37","modified_gmt":"2018-02-02T07:04:37","slug":"5-viec-chu-cua-hang-can-lam-truoc-khi-vao-mua","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/5-viec-chu-cua-hang-can-lam-truoc-khi-vao-mua\/","title":{"rendered":"5 vi\u1ec7c ch\u1ee7 c\u1eeda h\u00e0ng c\u1ea7n l\u00e0m tr\u01b0\u1edbc khi “v\u00e0o m\u00f9a”"},"content":{"rendered":"

C\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u00f4ng kh\u00e1ch nh\u1ea5t v\u00e0o kho\u1ea3ng th\u1eddi gian n\u00e0o? M\u00f9a noel, h\u00e8, c\u00e1c th\u00e1ng cu\u1ed1i n\u0103m, c\u00e1c ng\u00e0y l\u1ec5…, t\u00f9y v\u00e0o m\u1eb7t h\u00e0ng \u0111ang kinh doanh, m\u1ed7i c\u1eeda h\u00e0ng s\u1ebd c\u00f3 nh\u1eefng th\u1eddi \u0111i\u1ec3m \u0111\u00f4ng kh\u00e1ch kh\u00e1c nhau. M\u1eb7c d\u00f9 kho\u1ea3ng th\u1eddi gian n\u00e0y ch\u1ec9 c\u00f3 v\u00e0i ng\u00e0y ho\u1eb7c v\u00e0i th\u00e1ng ng\u1eafn ng\u1ee7i nh\u01b0ng l\u1ea1i mang l\u1ea1i doanh thu r\u1ea5t l\u1edbn cho c\u1eeda h\u00e0ng.\u00a0<\/em><\/strong><\/p>\n

\"5<\/p>\n

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Ch\u00ednh v\u00ec l\u00fd do tr\u00ean, ch\u1ee7 c\u1eeda h\u00e0ng c\u1ea7n ph\u1ea3i chu\u1ea9n b\u1ecb k\u1ef9 l\u01b0\u1ee1ng cho c\u1eeda h\u00e0ng c\u1ee7a m\u00ecnh tr\u01b0\u1edbc khi “v\u00e0o m\u00f9a” (th\u1eadm ch\u00ed l\u00e0 chu\u1ea9n b\u1ecb tr\u01b0\u1edbc v\u00e0i th\u00e1ng). M\u1ee5c \u0111\u00edch l\u00e0 \u0111\u1ec3 gi\u00fap c\u1eeda h\u00e0ng kh\u00f4ng r\u01a1i v\u00e0o th\u1ebf “b\u1ecb \u0111\u1ed9ng”, \u0111\u1ed3ng th\u1eddi “t\u1eadn d\u1ee5ng” t\u1ed1i \u0111a c\u00e1c th\u1eddi \u0111i\u1ec3m “v\u00e0ng” c\u1ee7a n\u0103m \u0111\u1ec3 t\u0103ng doanh thu cho c\u1eeda h\u00e0ng. V\u1eady ph\u1ea3i l\u00e0m g\u00ec \u0111\u1ec3 chu\u1ea9n b\u1ecb?<\/p>\n

T\u1ed1i \u01b0u Website b\u00e1n h\u00e0ng<\/h2>\n

\"t\u1ed1i<\/p>\n

Trong nh\u1eefng ng\u00e0y b\u1eadn r\u1ed9n, website b\u00e1n h\u00e0ng l\u00e0 c\u00f4ng c\u1ee5 hi\u1ec7u qu\u1ea3 gi\u00fap b\u1ea1n “gi\u1ea3m t\u1ea3i” cho c\u1eeda h\u00e0ng. V\u1eady n\u00ean b\u1ea1n h\u00e3y t\u00ecm c\u00e1ch t\u1eadn d\u1ee5ng t\u1ed1i \u0111a k\u00eanh b\u00e1n h\u00e0ng n\u00e0y.<\/p>\n

\u0110i\u1ec1u ch\u1ec9nh giao di\u1ec7n, \u0111\u0103ng t\u1ea3i s\u1ea3n ph\u1ea9m m\u1edbi, t\u1ed1i \u01b0u c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm, \u0111\u0103ng t\u1ea3i n\u1ed9i dung… l\u00e0m t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ec3 trang b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n tr\u1edf n\u00ean “th\u00e2n thi\u1ec7n” h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng. B\u1ea1n ph\u1ea3i l\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm, \u0111\u1eb7t mua v\u00e0 thanh to\u00e1n cho s\u1ea3n ph\u1ea9m. N\u1ebfu kh\u00f4ng th\u1ec3 t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh website, h\u00e3y vi\u1ebft ra m\u1ed9t danh s\u00e1ch nh\u1eefng \u0111i\u1ec1u c\u1ea7n thay \u0111\u1ed5i cho website sau \u0111\u00f3 thu\u00ea k\u1ef9 thu\u1eadt vi\u00ean \u0111i\u1ec1u ch\u1ec9nh gi\u00fap b\u1ea1n.<\/p>\n

Qu\u1ea3ng b\u00e1 website \u0111\u1ec3 nhi\u1ec1u ng\u01b0\u1eddi bi\u1ebft \u0111\u1ebfn (share l\u00ean m\u1ea1ng x\u00e3 h\u00f4i, ch\u1ea1y qu\u1ea3ng c\u00e1o…). Cu\u1ed1i c\u00f9ng, \u0111\u1eebng qu\u00ean t\u1ed1i \u01b0u website cho di \u0111\u1ed9ng b\u1edfi v\u00ec kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang ta th\u00edch mua s\u1eafm tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng h\u01a1n l\u00e0 m\u00e1y t\u00ednh.<\/p>\n

L\u00ean k\u1ebf ho\u1ea1ch marketing<\/h2>\n

\"l\u00ean<\/p>\n

V\u00e0o “m\u00f9a n\u00e0y” c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 s\u1ea3n ph\u1ea9m g\u00ec m\u1edbi? C\u00f3 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i g\u00ec hay kh\u00f4ng? N\u1ebfu c\u00f3 th\u00ec \u0111\u1ed1i t\u01b0\u1ee3ng khuy\u1ebfn m\u00e3i l\u00e0 nh\u1eefng ai? \u00a0B\u1ea1n s\u1ebd qu\u1ea3ng c\u00e1o th\u1ebf n\u00e0o \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi bi\u1ebft \u0111\u1ebfn nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh, s\u1ea3n ph\u1ea9m \u0111\u00f3? B\u1ea1n s\u1ebd l\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng …<\/p>\n

Mu\u1ed1n t\u0103ng t\u1ed1i \u0111a doanh thu cho c\u1eeda h\u00e0ng v\u00e0o nh\u1eefng ng\u00e0y l\u1ec5, b\u1ea1n ph\u1ea3i chu\u1ea9n b\u1ecb tr\u01b0\u1edbc m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3ng c\u00e1o cho c\u1eeda h\u00e0ng, l\u1eadp k\u1ebf ho\u1ea1ch ti\u1ebfp c\u1eadn v\u00e0 l\u00f4i k\u00e9o kh\u00e1ch \u0111\u1ebfn c\u1eeda h\u00e0ng… Tr\u01b0\u1edbc khi l\u00e0m th\u1ef1c hi\u1ec7n nh\u1eefng vi\u1ec7c \u0111\u00f3, b\u1ea1n ph\u1ea3i x\u00e1c \u0111\u1ecbnh m\u1ee9c ng\u00e2n s\u00e1ch ph\u00f9 h\u1ee3p cho chi\u1ebfn d\u1ecbch, \u0111\u1ea3m b\u1ea3o r\u1eb1ng s\u1ed1 ti\u1ec1n b\u1ea1n b\u1ecf ra s\u1ebd mang l\u1ea1i l\u1ee3i nhu\u1eadn ch\u1ee9 kh\u00f4ng ph\u1ea3i g\u00e2y t\u1ed5n th\u1ea5t cho c\u1eeda h\u00e0ng.<\/p>\n

Ph\u00e2n t\u00edch d\u00f2ng ti\u1ec1n<\/h2>\n

\"Qu\u1ea3n<\/p>\n

V\u00e0o m\u00f9a \u0111\u00f4ng kh\u00e1ch, ch\u1eafc ch\u1eafn b\u1ea1n s\u1ebd ph\u1ea3i \u0111\u1ea7u t\u01b0 m\u1ed9t l\u01b0\u1ee3ng h\u00e0ng t\u1ed3n kho nhi\u1ec1u h\u01a1n ng\u00e0y th\u01b0\u1eddng \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u1ee7 nhu c\u1ea7u kh\u00e1ch h\u00e0ng. Ch\u01b0a k\u1ec3 b\u1ea1n ph\u1ea3i t\u0103ng l\u01b0\u01a1ng cho nh\u00e2n vi\u00ean \u0111\u1ec3 h\u1ecd l\u00e0m th\u00eam gi\u1edd, b\u1ecf ti\u1ec1n \u0111\u1ec3 qu\u1ea3ng c\u00e1o, trang tr\u00ed l\u1ea1i c\u1eeda h\u00e0ng…<\/p>\n

D\u0129 nhi\u00ean l\u00e0 b\u1ea1n \u0111\u1ea7u t\u01b0 \u0111\u1ec3 thu l\u1ea1i l\u1ee3i nhu\u1eadn nh\u1eefng n\u1ebfu kh\u00f4ng c\u00f3 \u0111\u1ee7 ti\u1ec1n \u0111\u1ea7u t\u01b0 th\u00ec th\u1ebf n\u00e0o? Ch\u00ednh v\u00ec v\u1eady b\u1ea1n ph\u1ea3i ki\u1ec3m tra l\u1ea1i t\u00ecnh h\u00ecnh d\u00f2ng ti\u1ec1n hi\u1ec7n t\u1ea1i c\u1ee7a c\u1eeda h\u00e0ng. Xem th\u1eed l\u01b0\u1ee3ng ti\u1ec1n c\u1ee7a b\u1ea1n c\u00f3 \u0111\u1ee7 \u0111\u1ec3 \u0111\u1ea7u t\u01b0 m\u00e0 kh\u00f4ng \u0111\u01b0a c\u1eeda h\u00e0ng v\u00e0o th\u1ebf b\u1ecb \u0111\u1ed9ng hay kh\u00f4ng. N\u1ebfu kh\u00f4ng th\u00ec b\u1ea1n ph\u1ea3i t\u00ecm c\u00e1ch c\u1ea3i thi\u1ec7n d\u00f2ng ti\u1ec1n c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch gi\u1ea3m chi ti\u00eau kh\u00f4ng h\u1ee3p l\u00fd, thu c\u00e1c kho\u1ea3n ph\u1ea3i thu, huy \u0111\u1ed9ng th\u00eam v\u1ed1n…<\/p>\n

Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng SUNO.vn<\/a> gi\u00fap b\u1ea1n qu\u1ea3n l\u00fd v\u00e0 ph\u00e2n t\u00edch d\u00f2ng ti\u1ec1n m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n<\/p><\/blockquote>\n

T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng m\u1edbi<\/h2>\n

N\u1ebfu c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 c\u00e1c kh\u00e1ch h\u00e0ng trung th\u00e0nh (kh\u00e1ch h\u00e0ng th\u01b0\u1eddng xuy\u00ean) h\u00e3y t\u1eadn d\u1ee5ng ngay. Thuy\u1ebft ph\u1ee5c h\u1ecd \u0111\u1ec3 h\u1ecd gi\u1edbi thi\u1ec7u c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n v\u1edbi b\u1ea1n b\u00e8 ho\u1eb7c ng\u01b0\u1eddi th\u00e2n \u0111\u1ec3 thu h\u00fat th\u00eam kh\u00e1ch h\u00e0ng m\u1edbi \u0111\u1ebfn c\u1eeda h\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 tr\u1ef1c ti\u1ebfp nh\u1edd h\u1ecd gi\u1edbi thi\u1ec7u, ho\u1eb7c \u0111\u1ec3 hi\u1ec7u qu\u1ea3 h\u01a1n h\u00e3y \u0111\u01b0a ra c\u00e1c \u01b0u \u0111\u00e3i, khuy\u1ebfn m\u00e3i \u0111\u1ec3 khuy\u1ebfn kh\u00edch h\u1ecd. V\u00ed d\u1ee5: N\u1ebfu kh\u00e1ch gi\u1edbi thi\u1ec7u \u0111\u01b0\u1ee3c m\u1ed9t ng\u01b0\u1eddi \u0111\u1ebfn mua h\u00e0ng th\u00ec s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3m 5% trong \u0111\u01a1n h\u00e0ng s\u1eafp t\u1edbi.<\/p>\n

Training nh\u00e2n vi\u00ean<\/h2>\n

\"\u0111\u00e0o<\/p>\n

V\u00e0o nh\u1eefng th\u1eddi \u0111i\u1ec3m “v\u00e0ng” c\u1ee7a n\u0103m, l\u01b0\u1ee3ng kh\u00e1ch \u0111\u1ebfn c\u1eeda h\u00e0ng s\u1ebd \u0111\u00f4ng h\u01a1n ng\u00e0y th\u01b0\u1eddng r\u1ea5t nhi\u1ec1u. \u0110i\u1ec1u \u0111\u00f3 th\u1ec3 l\u00e0m kh\u00e1ch m\u1ec7t m\u1ecfi khi mua h\u00e0ng ho\u1eb7c c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nhi\u1ec1u v\u1ea5n \u0111\u1ec1 kh\u00f4ng mong mu\u1ed1n trong c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n. B\u1edfi v\u1eady nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n ph\u1ea3i \u0111\u01b0\u1ee3c training \u0111\u1ec3 c\u00f3 th\u1ec3 x\u1eed l\u00fd t\u1ea5t c\u1ea3 c\u00e1c t\u00ecnh hu\u1ed1ng ph\u00e1t sinh v\u00e0 \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng di\u1ec5n ra m\u1ed9t c\u00e1ch su\u00f4n s\u1ebb.<\/p>\n

Nh\u00e2n vi\u00ean ph\u1ea3i n\u1eafm r\u00f5 th\u00f4ng tin s\u1ea3n ph\u1ea9m, \u0111\u1eb7c bi\u1ec7t l\u00e0 s\u1ea3n ph\u1ea9m m\u1edbi \u0111\u1ec3 t\u01b0 v\u1ea5n cho kh\u00e1ch, t\u1ef1 tin tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch khi h\u1ecd c\u1ea7n. Ngo\u00e0i ra nh\u00e2n vi\u00ean ph\u1ea3i bi\u1ebft c\u00e1ch upsell \u0111\u1ec3 t\u0103ng th\u00eam doanh thu cho c\u1eeda h\u00e0ng, n\u1eafm r\u00f5 th\u00f4ng tin khuy\u1ebfn m\u00e3i \u0111\u1ec3 khuy\u1ebfn kh\u00edch kh\u00e1ch mua h\u00e0ng…<\/p>\n

Khi b\u1eaft \u0111\u1ea7u “v\u00e0o m\u00f9a” c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n s\u1ebd r\u1ea5t b\u1eadn r\u1ed9n v\u00e0 c\u00f3 th\u1ec3 g\u1eb7p nhi\u1ec1u kh\u00f3 kh\u0103n. Nh\u01b0ng v\u1edbi m\u1ed9t s\u1ef1 chu\u1ea9n b\u1ecb chu \u0111\u00e1o b\u1ea1n s\u1ebd d\u1ec5 d\u00e0ng v\u01b0\u1ee3t qua. Kh\u00f4ng nh\u1eefng v\u00e2y b\u1ea1n c\u00f2n c\u00f3 th\u1ec3 nh\u1eadn l\u1ea1i nh\u1eefng gi\u00e1 tr\u1ecb l\u1edbn h\u01a1n c\u1ea3 nh\u1eefng g\u00ec m\u00e0 b\u1ea1n mong \u0111\u1ee3i<\/p>\n","protected":false},"excerpt":{"rendered":"

C\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u00f4ng kh\u00e1ch nh\u1ea5t v\u00e0o kho\u1ea3ng th\u1eddi gian n\u00e0o? M\u00f9a noel, h\u00e8, c\u00e1c th\u00e1ng cu\u1ed1i n\u0103m, c\u00e1c ng\u00e0y l\u1ec5…, t\u00f9y v\u00e0o m\u1eb7t h\u00e0ng \u0111ang kinh doanh, m\u1ed7i c\u1eeda h\u00e0ng s\u1ebd c\u00f3 nh\u1eefng th\u1eddi \u0111i\u1ec3m \u0111\u00f4ng kh\u00e1ch kh\u00e1c nhau. M\u1eb7c d\u00f9 kho\u1ea3ng th\u1eddi gian n\u00e0y ch\u1ec9 c\u00f3 v\u00e0i ng\u00e0y ho\u1eb7c v\u00e0i th\u00e1ng ng\u1eafn […]\n","protected":false},"author":101014,"featured_media":5613,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[177,193,460,459],"yoast_head":"\n5 vi\u1ec7c ch\u1ee7 c\u1eeda h\u00e0ng c\u1ea7n l\u00e0m tr\u01b0\u1edbc khi "v\u00e0o m\u00f9a"<\/title>\n<meta name=\"description\" content=\"M\u00f9a noel, h\u00e8, c\u00e1c th\u00e1ng cu\u1ed1i n\u0103m, c\u00e1c ng\u00e0y l\u1ec5..., t\u00f9y v\u00e0o m\u1eb7t h\u00e0ng \u0111ang kinh doanh, m\u1ed7i c\u1eeda h\u00e0ng s\u1ebd c\u00f3 nh\u1eefng th\u1eddi \u0111i\u1ec3m \u0111\u00f4ng kh\u00e1ch kh\u00e1c nhau\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suno.vn\/blog\/5-viec-chu-cua-hang-can-lam-truoc-khi-vao-mua\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 vi\u1ec7c ch\u1ee7 c\u1eeda h\u00e0ng c\u1ea7n l\u00e0m tr\u01b0\u1edbc khi "v\u00e0o m\u00f9a"\" \/>\n<meta property=\"og:description\" content=\"M\u00f9a noel, h\u00e8, c\u00e1c th\u00e1ng cu\u1ed1i n\u0103m, c\u00e1c ng\u00e0y l\u1ec5..., t\u00f9y v\u00e0o m\u1eb7t h\u00e0ng \u0111ang kinh doanh, m\u1ed7i c\u1eeda h\u00e0ng s\u1ebd c\u00f3 nh\u1eefng th\u1eddi \u0111i\u1ec3m \u0111\u00f4ng kh\u00e1ch kh\u00e1c nhau\" \/>\n<meta property=\"og:url\" content=\"https:\/\/suno.vn\/blog\/5-viec-chu-cua-hang-can-lam-truoc-khi-vao-mua\/\" \/>\n<meta property=\"og:site_name\" content=\"SUNO.vn Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/suno.vn\" \/>\n<meta property=\"article:published_time\" content=\"2017-06-19T10:16:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-02-02T07:04:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/cua-hang-mua-dong-khach.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"651\" \/>\n\t<meta property=\"og:image:height\" content=\"433\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nguy\u1ec5n Long\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/suno.vn\/blog\/#website\",\"url\":\"https:\/\/suno.vn\/blog\/\",\"name\":\"SUNO.vn\",\"description\":\"C\u00e1c kinh nghi\u1ec7m v\u1ec1 m\u1edf, kinh doanh, qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng b\u00e1n l\u1ebb.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/suno.vn\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"vi\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/suno.vn\/blog\/5-viec-chu-cua-hang-can-lam-truoc-khi-vao-mua\/#primaryimage\",\"inLanguage\":\"vi\",\"url\":\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/cua-hang-mua-dong-khach.jpg\",\"contentUrl\":\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/cua-hang-mua-dong-khach.jpg\",\"width\":651,\"height\":433,\"caption\":\"Strasbourg, France - 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