{"id":5563,"date":"2017-06-13T17:17:56","date_gmt":"2017-06-13T10:17:56","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=5563"},"modified":"2017-06-14T11:19:52","modified_gmt":"2017-06-14T04:19:52","slug":"lam-the-nao-de-so-hoa-trai-nghiem-trong-cua-hang","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/lam-the-nao-de-so-hoa-trai-nghiem-trong-cua-hang\/","title":{"rendered":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 &#8220;s\u1ed1 h\u00f3a&#8221; tr\u1ea3i nghi\u1ec7m trong c\u1eeda h\u00e0ng?"},"content":{"rendered":"<p><em>T\u1ea1i Vi\u1ec7t Nam kinh doanh online ch\u1ec9 chi\u1ebfm kho\u1ea3ng 3% t\u1ed5ng doanh thu ng\u00e0nh b\u00e1n l\u1ebb. Tuy nhi\u00ean th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u1eabn \u0111ang ph\u00e1t tri\u1ec3n v\u1edbi t\u1ed1c \u0111\u1ed9 r\u1ea5t nhanh. Kh\u00f4ng nh\u1eefng v\u1eady n\u00f3 c\u00f2n cung c\u1ea5p cho kh\u00e1ch h\u00e0ng nh\u1eefng tr\u1ea3i nghi\u1ec7m m\u1edbi, nh\u1eefng tr\u1ea3i nghi\u1ec7m mua s\u1eafm hi\u1ec7n \u0111\u1ea1i, nh\u1eefng tr\u1ea3i nghi\u1ec7m m\u00e0 c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng tr\u01b0\u1edbc \u0111\u00e2y ch\u01b0a l\u00e0m \u0111\u01b0\u1ee3c.<\/em><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-5582\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/so-hoa-trai-nghiem-khach-hang.jpg\" alt=\"s\u1ed1 h\u00f3a tr\u1ea3i nghi\u1ec7m trong c\u1eeda h\u00e0ng\" width=\"878\" height=\"380\" srcset=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/so-hoa-trai-nghiem-khach-hang.jpg 740w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/so-hoa-trai-nghiem-khach-hang-139x60.jpg 139w\" sizes=\"(max-width: 878px) 100vw, 878px\" \/><\/p>\n<p>V\u1eady th\u00ec c\u00e1c c\u1eeda h\u00e0ng Offline ph\u1ea3i l\u00e0m g\u00ec \u0111\u1ec3 b\u1eaft k\u1ecbp xu h\u01b0\u1edbng v\u00e0 tr\u00e1nh kh\u1ecfi nguy c\u01a1 b\u1ecb &#8220;\u0111\u00e0o th\u1ea3i&#8221; trong t\u01b0\u01a1ng lai? C\u00e2u tr\u1ea3 l\u1eddi r\u1ea5t \u0111\u01a1n gi\u1ea3n. B\u1ea1n ch\u1ec9 c\u1ea7n\u00a0&#8220;s\u1ed1 h\u00f3a&#8221; tr\u1ea3i nghi\u1ec7m trong c\u1eeda h\u00e0ng, l\u00e0m sao cho n\u00f3 &#8220;gi\u1ed1ng&#8221; m\u1ed9t c\u1eeda h\u00e0ng online. V\u00e0 \u0111\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n c\u1ea7n ph\u1ea3i \u0111\u1ea3m b\u1ea3o c\u00e1c y\u1ebfu t\u1ed1 d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n<h2 style=\"font-size: 25px;\">Nhanh v\u00e0 ti\u1ec7n<\/h2>\n<p>M\u1ed9t trong nh\u1eefng \u01b0u \u0111i\u1ec3m c\u1ee7a c\u1eeda h\u00e0ng online \u0111\u00f3 l\u00e0 s\u1ef1 nhanh ch\u00f3ng v\u00e0 thu\u1eadn ti\u1ec7n. Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm, so s\u00e1nh v\u00e0 \u0111\u1eb7t b\u1ea5t c\u1ee9 s\u1ea3n ph\u1ea9m n\u00e0o m\u00ecnh c\u1ea7n ch\u1ec9 v\u1edbi v\u00e0i t\u1eeb kh\u00f3a. \u0110\u00e2y c\u0169ng ch\u00ednh l\u00e0 \u0111i\u1ec1u ch\u00fang ta n\u00ean h\u1ecdc h\u1ecfi.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-5587 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/nhanh-va-tien-loi.jpg\" alt=\"tr\u1ea3i nghi\u1ec7m trong c\u1eeda h\u00e0ng ph\u1ea3i nhanh v\u00e0 ti\u1ec7n l\u1ee3i\" width=\"600\" height=\"388\" srcset=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/nhanh-va-tien-loi.jpg 600w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/nhanh-va-tien-loi-300x194.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>B\u1ea1n ph\u1ea3i l\u00e0m sao \u0111\u1ec3 m\u1ecdi trong c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n t\u1eeb vi\u1ec7c t\u00ecm ki\u1ebfm, so s\u00e1nh s\u1ea3n ph\u1ea9m, h\u1ed7 tr\u1ee3, thanh to\u00e1n&#8230;\u00a0\u0111\u1ec1u ph\u1ea3i nhanh, ph\u1ea3i d\u1ec5 d\u00e0ng v\u00e0 thu\u1eadn ti\u1ec7n cho kh\u00e1ch.<\/p>\n<p>V\u00ed d\u1ee5:<\/p>\n<ul>\n<li>Tr\u01b0ng b\u00e0y h\u00e0ng h\u00f3a theo t\u1eebng khu v\u1ef1c, treo bi\u1ec3n h\u01b0\u1edbng d\u1eabn, t\u1ea1o l\u1ed1i \u0111i r\u1ed9ng&#8230; \u0111\u1ec3 kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm s\u1ea3n ph\u1ea9m. Ghi nh\u1edb t\u1ea5t c\u1ea3 c\u00e1c khu v\u1ef1c tr\u01b0ng b\u00e0y \u0111\u1ec3 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 cho kh\u00e1ch khi c\u1ea7n thi\u1ebft (ph\u1ea3i bi\u1ebft s\u1ea3n ph\u1ea9m n\u1eb1m \u1edf \u0111\u00e2u n\u1ebfu kh\u00e1ch h\u1ecfi).<\/li>\n<li>T\u00ednh ti\u1ec1n nhanh b\u1eb1ng ph\u1ea7n m\u1ec1m, h\u1ed7 tr\u1ee3 nhi\u1ec1u h\u00ecnh th\u1ee9c thanh to\u00e1n&#8230;<\/li>\n<li>H\u1ed7 tr\u1ee3 giao h\u00e0ng t\u1eadn n\u01a1i<\/li>\n<li>H\u1ed7 tr\u1ee3 \u0111\u1eb7t h\u00e0ng tr\u01b0\u1edbc tr\u00ean website sau \u0111\u00f3 \u0111\u1ebfn c\u1eeda h\u00e0ng nh\u1eadn h\u00e0ng<\/li>\n<li>B\u00e1n h\u00e0ng \u0111a k\u00eanh<\/li>\n<li>&#8230;<\/li>\n<\/ul>\n<p><em><strong>\u0110\u1ecdc th\u00eam:\u00a0<\/strong><\/em><a href=\"https:\/\/suno.vn\/blog\/nhung-sai-lam-tai-hai-khi-trung-bay-hang-hoa\/\"><span style=\"color: #0000ff;\">Nh\u1eefng sai l\u1ea7m tai h\u1ea1i khi tr\u01b0ng b\u00e0y h\u00e0ng ho\u00e1<\/span><\/a><\/p>\n<p>N\u1ebfu c\u00f3 \u0111i\u1ec1u ki\u1ec7n, b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng m\u1ed9t <a href=\"http:\/\/suno.vn\">ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng tr\u00ean di \u0111\u1ed9ng<\/a> \u0111\u1ec3 vi\u1ec7c qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng, b\u00e1n h\u00e0ng v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng tr\u1edf n\u00ean \u0111\u01a1n gi\u1ea3n, nhanh ch\u00f3ng h\u01a1n.<\/p>\n<h2 style=\"font-size: 25px;\">T\u00ednh c\u00e1 nh\u00e2n<\/h2>\n<p>N\u1ebfu \u0111\u1ec3 \u00fd m\u1ed9t t\u00ed b\u1ea1n s\u1ebd th\u1ea5y c\u00e1c trang web b\u00e1n h\u00e0ng online th\u01b0\u1eddng c\u00f3 m\u1ee5c &#8220;s\u1ea3n ph\u1ea9m \u0111\u1ec1 xu\u1ea5t&#8221;. \u1ede ph\u1ea7n n\u00e0y, trang web s\u1ebd \u0111\u1ec1 xu\u1ea5t cho h\u1ecd nh\u1eefng s\u1ea3n ph\u1ea9m li\u00ean quan v\u1edbi s\u1ea3n ph\u1ea9m h\u1ecd \u0111ang xem ho\u1eb7c \u0111\u00e3 mua trong qu\u00e1 kh\u1ee9, \u0111\u1ec1 xu\u1ea5t nh\u1eefng s\u1ea3n ph\u1ea9m thay th\u1ebf cho s\u1ea3n ph\u1ea9m kh\u00e1ch t\u00ecm nh\u01b0ng kh\u00f4ng c\u00f3 ho\u1eb7c h\u1ebft h\u00e0ng&#8230; C\u1eeda h\u00e0ng offline c\u0169ng c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-5584\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/Untitled.png\" alt=\"c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng\" width=\"1590\" height=\"746\" srcset=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/Untitled.png 1590w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/Untitled-300x141.png 300w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/Untitled-768x360.png 768w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/Untitled-1024x480.png 1024w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/Untitled-810x380.png 810w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/06\/Untitled-1140x535.png 1140w\" sizes=\"(max-width: 1590px) 100vw, 1590px\" \/><\/p>\n<p>Khi kh\u00e1ch mua h\u00e0ng, h\u00e3y \u0111\u1ec1 xu\u1ea5t cho kh\u00e1ch nh\u1eefng s\u1ea3n ph\u1ea9m \u0111i k\u00e8m.<\/p>\n<p><em><strong>V\u00ed d\u1ee5:<\/strong>\u00a0Kh\u00e1ch mua \u0111i\u1ec7n tho\u1ea1i th\u00ec \u0111\u1ec1 xu\u1ea5t, khuy\u1ebfn kh\u00edch kh\u00e1ch mua th\u00eam \u1ed1p \u01b0ng, mi\u1ebfng d\u00e1n, g\u1eady selfie&#8230; Kh\u00e1ch mua qu\u1ea7n \u00e1o th\u00ec khuy\u1ebfn kh\u00edch mua th\u00eam v\u00ed, n\u00f3n, th\u1eaft l\u01b0ng&#8230;<\/em><\/p>\n<p>S\u1eed d\u1ee5ng l\u1ecbch s\u1eed mua h\u00e0ng c\u1ee7a kh\u00e1ch (\u0111\u01b0\u1ee3c l\u01b0u tr\u00ean m\u1ee5c kh\u00e1ch h\u00e0ng c\u1ee7a <a href=\"http:\/\/suno.vn\">ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng<\/a>) \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m cho kh\u00e1ch.<\/p>\n<p><em><strong>V\u00ed d\u1ee5:<\/strong> Tra l\u1ecbch s\u1eed mua h\u00e0ng b\u1ea1n th\u1ea5y tu\u1ea7n n\u00e0o kh\u00e1ch c\u0169ng mua gi\u1ea5y v\u1ec7 sinh. Tu\u1ea7n n\u00e0y kh\u00e1ch v\u1eabn mua h\u00e0ng nh\u01b0ng l\u1ea1i kh\u00f4ng th\u1ea5y mua gi\u1ea5y. H\u00e3y\u00a0nh\u1eafc kh\u00e9o h\u1ecd &#8220;\u1ee7a tu\u1ea7n n\u00e0y ch\u1ecb kh\u00f4ng mua gi\u1ea5y v\u1ec7 sinh \u00e0?&#8221;. L\u1ee1 h\u1ecd qu\u00ean mua th\u00ec b\u1ea1n \u0111\u00e3 nh\u1eafc cho h\u1ecd nh\u1edb. Ho\u1eb7c n\u1ebfu kh\u00f4ng ph\u1ea3i \u0111i ch\u0103ng n\u1eefa th\u00ec v\u1edbi c\u00e2u n\u00f3i \u0111\u00f3 b\u1ea1n s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c l\u00fd do v\u00ec sao tu\u1ea7n n\u00e0y kh\u00e1ch kh\u00f4ng mua. V\u00e0 trong c\u1ea3 hai tr\u01b0\u1eddng h\u1ee3p n\u00e0y, b\u1ea1n \u0111\u1ec1u \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng t\u1ed1t trong m\u1eaft kh\u00e1ch h\u00e0ng.<\/em><\/p>\n<p><em><strong>\u0110\u1ecdc th\u00eam:\u00a0<\/strong><\/em><a href=\"https:\/\/suno.vn\/blog\/5-bai-hoc-cac-nha-ban-le-co-hoc-tu-nhung-cua-hang-online\/\"><span style=\"color: #0000ff;\">5 \u0111i\u1ec1u nh\u00e0 b\u00e1n l\u1ebb c\u00f3 th\u1ec3 h\u1ecdc t\u1eeb nh\u1eefng c\u1eeda h\u00e0ng online<\/span><\/a><\/p>\n<h2 style=\"font-size: 25px;\">T\u00ednh hi\u1ec7n \u0111\u1ea1i<\/h2>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-4800 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/03\/trai-nghiem-khach-hang-hien-dai.jpg\" alt=\"\" width=\"850\" height=\"450\" srcset=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/03\/trai-nghiem-khach-hang-hien-dai.jpg 740w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/03\/trai-nghiem-khach-hang-hien-dai-113x60.jpg 113w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/p>\n<p>V\u00e0 t\u1ea5t nhi\u00ean, \u0111\u1ec3 &#8220;s\u1ed1 h\u00f3a&#8221; th\u00ec ch\u00fang ta kh\u00f4ng th\u1ec3 b\u1ecf qua y\u1ebfu t\u1ed1 hi\u1ec7n \u0111\u1ea1i. T\u00f9y v\u00e0o nhu c\u1ea7u, quy m\u00f4 hi\u1ec7n t\u1ea1i m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn cho m\u00ecnh nh\u1eefng c\u00f4ng ngh\u1ec7, trang thi\u1ebft b\u1ecb ph\u00f9 h\u1ee3p (ph\u1ea7n m\u1ec1m b\u00e1n h\u00e0ng, camera, m\u00e1y qu\u00e9t m\u00e3 v\u1ea1ch, c\u1ed5ng t\u1eeb,&#8230;) \u0111\u1ec3 &#8220;n\u00e2ng c\u1ea5p&#8221; c\u1eeda h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n<p><em><strong>\u0110\u1ecdc th\u00eam:<\/strong><\/em>\u00a0<a href=\"https:\/\/suno.vn\/blog\/cac-trang-thiet-bi-can-thiet-cho-cua-hang-ban-le\/\"><span style=\"color: #0000ff;\">C\u00e1c trang thi\u1ebft b\u1ecb c\u1ea7n thi\u1ebft cho c\u1eeda h\u00e0ng b\u00e1n l\u1ebb<\/span><\/a><\/p>\n<p>&#8220;S\u1ed1 h\u00f3a&#8221; l\u00e0 \u0111i\u1ec1u n\u00ean l\u00e0m cho c\u1eeda h\u00e0ng \u0111\u1ec3 c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i v\u00e0 c\u1ea1nh tranh l\u00e2u d\u00e0i. Tuy nhi\u00ean b\u1ea1n kh\u00f4ng n\u00ean \u0111\u1ea7u t\u01b0 &#8220;g\u1ea5p g\u00e1p&#8221; m\u00e0 n\u00ean thay \u0111\u1ed5i d\u1ea7n d\u1ea7n, xem x\u00e9t c\u00e1i g\u00ec c\u1ea7n thi\u1ebft c\u00e1i g\u00ec kh\u00f4ng, c\u00e1i n\u00e0o hi\u1ec7u qu\u1ea3 cao, c\u00e1i n\u00e0o hi\u1ec7u qu\u1ea3 th\u1ea5p&#8230; Tr\u00e1nh \u0111\u1ea7u t\u01b0 qu\u00e1 tr\u1edbn v\u00e0o nh\u1eefng th\u1ee9 kh\u00f4ng c\u1ea7n thi\u1ebft g\u00e2y t\u1ed5n th\u1ea5t c\u1ea3 v\u1ec1 th\u1eddi gian l\u1eabn ti\u1ec1n b\u1ea1c.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u1ea1i Vi\u1ec7t Nam kinh doanh online ch\u1ec9 chi\u1ebfm kho\u1ea3ng 3% t\u1ed5ng doanh thu ng\u00e0nh b\u00e1n l\u1ebb. Tuy nhi\u00ean th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u1eabn \u0111ang ph\u00e1t tri\u1ec3n v\u1edbi t\u1ed1c \u0111\u1ed9 r\u1ea5t nhanh. Kh\u00f4ng nh\u1eefng v\u1eady n\u00f3 c\u00f2n cung c\u1ea5p cho kh\u00e1ch h\u00e0ng nh\u1eefng tr\u1ea3i nghi\u1ec7m m\u1edbi, nh\u1eefng tr\u1ea3i nghi\u1ec7m mua s\u1eafm hi\u1ec7n \u0111\u1ea1i, nh\u1eefng tr\u1ea3i nghi\u1ec7m [&#8230;]\n","protected":false},"author":101014,"featured_media":5582,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[77,46,6],"tags":[113,127],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 &quot;s\u1ed1 h\u00f3a&quot; tr\u1ea3i nghi\u1ec7m trong c\u1eeda h\u00e0ng?<\/title>\n<meta name=\"description\" content=\"\u0110\u1ec3 c\u1eeda h\u00e0ng Offline b\u1eaft k\u1ecbp xu h\u01b0\u1edbng, b\u1ea1n c\u1ea7n\u00a0&quot;s\u1ed1 h\u00f3a&quot; tr\u1ea3i nghi\u1ec7m trong c\u1eeda h\u00e0ng v\u00e0 l\u00e0m sao cho n\u00f3 &quot;gi\u1ed1ng&quot; m\u1ed9t c\u1eeda h\u00e0ng online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suno.vn\/blog\/lam-the-nao-de-so-hoa-trai-nghiem-trong-cua-hang\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 &quot;s\u1ed1 h\u00f3a&quot; 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