{"id":5526,"date":"2017-06-05T16:41:41","date_gmt":"2017-06-05T09:41:41","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=5526"},"modified":"2017-06-06T14:37:23","modified_gmt":"2017-06-06T07:37:23","slug":"mang-xa-hoi-kenh-ket-noi-khach-hang-hieu-qua","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/mang-xa-hoi-kenh-ket-noi-khach-hang-hieu-qua\/","title":{"rendered":"M\u1ea1ng x\u00e3 h\u1ed9i – K\u00eanh k\u1ebft n\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3"},"content":{"rendered":"

“\u0102n Facebook, ng\u1ee7 Facebook” g\u1ea7n nh\u01b0 \u0111\u00e3 tr\u1edf th\u00e0nh th\u00f3i quen kh\u00f4ng ch\u1ec9 c\u1ee7a ri\u00eang ai. Ch\u00ednh \u0111i\u1ec1u \u0111\u00f3 v\u00f4 t\u00ecnh \u0111\u00e3 bi\u1ebfn m\u1ea1ng x\u00e3 h\u1ed9i th\u00e0nh m\u1ed9t trong nh\u1eefng k\u00eanh qu\u1ea3ng c\u00e1o ti\u1ec1m n\u0103ng cho c\u1eeda h\u00e0ng b\u00e1n l\u1ebb.<\/em><\/strong><\/p>\n

Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i c\u0169ng \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 ti\u1ebfp th\u1ecb, k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, lan truy\u1ec1n th\u01b0\u01a1ng hi\u1ec7u c\u1eeda h\u00e0ng. V\u00e0 d\u01b0\u1edbi \u0111\u00e2y l\u00e0 v\u00e0i m\u1eb9o nh\u1ecf gi\u00fap\u00a0b\u1ea1n t\u1ea1o ra\u00a0\u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c\u00a0tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i c\u1ee7a m\u00ecnh.<\/p>\n

S\u1eed d\u1ee5ng \u0111\u00fang m\u1ea1ng x\u00e3 h\u1ed9i<\/h2>\n

\"xu<\/p>\n

Kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n th\u01b0\u1eddng s\u1eed d\u1ee5ng m\u1ea1ng x\u00e3 h\u1ed9i n\u00e0o? Facebook, Zalo, Twitter hay Instagram…?<\/p>\n

Mu\u1ed1n th\u00f4ng \u0111i\u1ec7p ti\u1ebfp c\u1eadn \u0111\u00fang kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau, b\u1ea1n ph\u1ea3i l\u1ef1a ch\u1ecdn \u0111\u01b0\u1ee3c \u0111\u00fang k\u00eanh m\u1ea1ng x\u00e3 h\u1ed9i cho c\u1eeda h\u00e0ng c\u1ee7a m\u00ecnh. N\u1ebfu b\u1ea1n ph\u00e2n v\u00e2n kh\u00f4ng bi\u1ebft k\u00eanh n\u00e0o \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng nhi\u1ec1u th\u00ec b\u1ea1n c\u00f3 th\u1ec3 \u0111a d\u1ea1ng h\u00f3a c\u00e1c k\u00eanh m\u1ea1ng x\u00e3 h\u1ed9i c\u1ee7a c\u1eeda h\u00e0ng (s\u1eed d\u1ee5ng nhi\u1ec1u k\u00eanh). Nh\u01b0ng c\u00e1ch n\u00e0y s\u1ebd\u00a0khi\u1ebfn b\u1ea1n m\u1ea5t nhi\u1ec1u th\u1eddi gian, chi ph\u00ed v\u00e0 c\u00f4ng s\u1ee9c h\u01a1n.<\/p>\n

S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 gi\u00e1m s\u00e1t<\/h2>\n

\"\"<\/p>\n

M\u1ecdi ng\u01b0\u1eddi n\u00f3i g\u00ec v\u1ec1 c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n? Ph\u1ea3n h\u1ed3i c\u1ee7a m\u1ecdi ng\u01b0\u1eddi l\u00e0 t\u1ed1t hay x\u1ea5u? C\u00f3 bao nhi\u00eau l\u01b0\u1ee3t ph\u1ea3n h\u1ed3i t\u1ed1t, bao nhi\u00eau ph\u1ea3n h\u1ed3i x\u1ea5u?… S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 gi\u00e1m s\u00e1t c\u1ee7a b\u00ean th\u1ee9 3 gi\u00fap b\u1ea1n bi\u1ebft \u0111\u01b0\u1ee3c\u00a0m\u1ecdi ng\u01b0\u1eddi ph\u1ea3n \u1ee9ng nh\u01b0 th\u1ebf n\u00e0o v\u1edbi nh\u1eefng th\u00f4ng \u0111i\u1ec7p m\u00e0 b\u1ea1n \u0111\u0103ng t\u1ea3i, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c t\u1ec9 l\u1ec7 ph\u1ea3n h\u1ed3i t\u00edch c\u1ef1c, ti\u00eau c\u1ef1c tr\u00ean trang,… t\u1eeb \u0111\u00f3 \u0111\u01b0a ra nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh th\u00edch h\u1ee3p.<\/p>\n

Ph\u1ea3n h\u1ed3i b\u00ecnh lu\u1eadn<\/h2>\n

\"lu\u00f4n<\/p>\n

Nh\u1eefng l\u1eddi b\u00ecnh lu\u1eadn v\u00e0 ph\u1ea3n h\u1ed3i l\u00e0 c\u00f4ng c\u1ee5 \u0111\u1ec3 b\u1ea1n k\u1ebft n\u1ed1i v\u1edbi “c\u1ed9ng \u0111\u1ed3ng kh\u00e1ch h\u00e0ng” c\u1ee7a m\u00ecnh \u0111\u1ed3ng th\u1eddi c\u0169ng l\u00e0 c\u00f4ng c\u1ee5 \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi \u0111\u00e1nh gi\u00e1 s\u1ea3n ph\u1ea9m, c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n

V\u00ec v\u1eady, n\u1ebfu kh\u00f4ng mu\u1ed1n \u0111\u1ec3 l\u1ea1i \u1ea5n t\u01b0\u1ee3ng x\u1ea5u trong m\u1eaft kh\u00e1ch h\u00e0ng b\u1ea1n ph\u1ea3i lu\u00f4n tr\u1ea3 l\u1eddi c\u00e1c b\u00ecnh lu\u1eadn, tin nh\u1eafn, l\u01b0\u1ee3t nh\u1eafc c\u1ee7a kh\u00e1ch m\u1ed9t c\u00e1ch nhanh nh\u1ea5t, kh\u00e9o l\u00e9o nh\u1ea5t. Kho\u1ea3ng th\u1eddi gian ph\u1ea3n h\u1ed3i l\u00fd t\u01b0\u1edfng l\u00e0 trong v\u00f2ng 5 -10 ph\u00fat k\u1ec3 t\u1eeb khi kh\u00e1ch nh\u1eafn tin.<\/p>\n

H\u1ea1n ch\u1ebf s\u1eed d\u1ee5ng tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng<\/h2>\n

Kh\u00e1ch h\u00e0ng: “Anh\/ Ch\u1ecb cho em h\u1ecfi m\u1ed9t t\u00ed”<\/p>\n

C\u1eeda h\u00e0ng: \u00a0“ABC Store cung c\u1ea5p s\u1ec9 v\u00e0 l\u1ebb c\u00e1c lo\u1ea1i \u00e1o thun nam\/ n\u1eef H\u00e0n Qu\u1ed1c gi\u00e1 r\u1ebb”<\/p>\n

Kh\u00e1ch h\u00e0ng: “Em mu\u1ed1n bi\u1ebft gi\u00e1 s\u1ea3n ph\u1ea9m A”<\/p>\n

C\u1eeda h\u00e0ng:\u00a0“ABC Store cung c\u1ea5p s\u1ec9 v\u00e0 l\u1ebb c\u00e1c lo\u1ea1i \u00e1o thun nam\/ n\u1eef H\u00e0n Qu\u1ed1c gi\u00e1 r\u1ebb”<\/p><\/blockquote>\n

B\u1ea1n c\u00f3 th\u1ea5y \u0111i\u1ec1u g\u00ec bu\u1ed3n c\u01b0\u1eddi trong \u0111o\u1ea1n h\u1ed9i tho\u1ea1i tr\u00ean? V\u00e2ng! D\u00f9 kh\u00e1ch c\u00f3 h\u1ecfi g\u00ec th\u00ec \u0111\u1ec1u \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng b\u1eb1ng m\u1ed9t c\u00e2u duy nh\u1ea5t “ABC Store cung c\u1ea5p s\u1ec9 v\u00e0 l\u1ebb c\u00e1c lo\u1ea1i \u00e1o thun nam\/ n\u1eef H\u00e0n Qu\u1ed1c gi\u00e1 r\u1ebb”.<\/p>\n

Nhi\u1ec1u ch\u1ee7 c\u1eeda h\u00e0ng ch\u1ecdn c\u00e1ch \u0111\u1eb7t tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng cho fanpage c\u1ee7a m\u00ecnh, tuy nhi\u00ean kh\u00e1ch h\u00e0ng s\u1ebd d\u1ec5 d\u00e0ng nh\u1eadn ra \u0111i\u1ec1u n\u00e0y v\u00e0 d\u0129 nhi\u00ean h\u1ecd ho\u00e0n to\u00e0n kh\u00f4ng th\u00edch.<\/p>\n

N\u1ebfu c\u00f3 kh\u1ea3 n\u0103ng, ch\u1ee7 c\u1eeda h\u00e0ng\/ nh\u00e2n vi\u00ean n\u00ean t\u1ef1 m\u00ecnh tr\u1ea3 l\u1eddi tin nh\u1eafn kh\u00e1ch h\u00e0ng b\u1edfi v\u00ec c\u00e1ch b\u1ea1n tr\u1ea3 l\u1eddi tin nh\u1eafn c\u0169ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch. Ch\u1ec9 s\u1eed d\u1ee5ng tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng v\u00e0o nh\u1eefng t\u00ecnh hu\u1ed1ng b\u1ea5t kh\u1ea3 kh\u00e1ng nh\u01b0 ngo\u00e0i gi\u1edd l\u00e0m vi\u1ec7c, ng\u00e0y ngh\u1ec9… v\u00e0 nh\u1eefng tin nh\u1eafn \u0111\u00f3\u00a0n\u00ean\u00a0\u0111\u01b0\u1ee3c so\u1ea1n kh\u00e9o l\u00e9o m\u1ed9t t\u00ed.<\/p>\n

V\u00ed d\u1ee5 : ” Hi\u1ec7n t\u1ea1i c\u1eeda h\u00e0ng \u0111ang \u0111\u00f3ng c\u1eeda, qu\u00fd kh\u00e1ch vui l\u00f2ng \u0111\u1ec3 l\u1ea1i s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 ch\u00fang t\u00f4i li\u00ean l\u1ea1c l\u1ea1i sau<\/em>”<\/p>\n

Ch\u1ee7 \u0111\u1ed9ng k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng<\/h2>\n

\"ch\u1ee7<\/p>\n

Thay v\u00ec ch\u1ec9 bi\u1ebft ng\u1ed3i \u0111\u1ee3i comment c\u1ee7a kh\u00e1ch r\u1ed3i m\u1edbi tr\u1ea3 l\u1eddi, h\u00e3y \u0111\u0103ng nh\u1eefng n\u1ed9i c\u00f3 \u00edch cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, nh\u1eefng b\u00e0i vi\u1ebft, video gi\u00fap kh\u00e1ch h\u00e0ng gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c nhu c\u1ea7u, tr\u1ea3 l\u1eddi cho nh\u1eefng c\u00e2u h\u1ecfi c\u1ee7a h\u1ecd… \u0111i\u1ec1u n\u00e0y kh\u00f4ng nh\u1eefng gi\u00fap b\u1ea1n\u00a0t\u0103ng kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n gi\u00fap t\u0103ng uy t\u00edn cho c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

“\u0102n Facebook, ng\u1ee7 Facebook” g\u1ea7n nh\u01b0 \u0111\u00e3 tr\u1edf th\u00e0nh th\u00f3i quen kh\u00f4ng ch\u1ec9 c\u1ee7a ri\u00eang ai. Ch\u00ednh \u0111i\u1ec1u \u0111\u00f3 v\u00f4 t\u00ecnh \u0111\u00e3 bi\u1ebfn m\u1ea1ng x\u00e3 h\u1ed9i th\u00e0nh m\u1ed9t trong nh\u1eefng k\u00eanh qu\u1ea3ng c\u00e1o ti\u1ec1m n\u0103ng cho c\u1eeda h\u00e0ng b\u00e1n l\u1ebb. Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i c\u0169ng \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 […]\n","protected":false},"author":101014,"featured_media":5506,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[78,7,100],"tags":[11,375,376],"yoast_head":"\nM\u1ea1ng x\u00e3 h\u1ed9i - K\u00eanh k\u1ebft n\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3<\/title>\n<meta name=\"description\" content=\"Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i c\u0169ng \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 ti\u1ebfp th\u1ecb, k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, lan truy\u1ec1n th\u01b0\u01a1ng hi\u1ec7u c\u1eeda h\u00e0ng.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suno.vn\/blog\/mang-xa-hoi-kenh-ket-noi-khach-hang-hieu-qua\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u1ea1ng x\u00e3 h\u1ed9i - 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