{"id":4710,"date":"2017-02-25T17:50:56","date_gmt":"2017-02-25T10:50:56","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=4710"},"modified":"2017-02-25T17:52:19","modified_gmt":"2017-02-25T10:52:19","slug":"5-xu-huong-se-thay-doi-hoan-toan-nganh-ban-le","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/5-xu-huong-se-thay-doi-hoan-toan-nganh-ban-le\/","title":{"rendered":"5 xu h\u01b0\u1edbng s\u1ebd thay \u0111\u1ed5i ho\u00e0n to\u00e0n ng\u00e0nh b\u00e1n l\u1ebb"},"content":{"rendered":"

\"5<\/strong><\/em><\/p>\n

B\u00e1n l\u1ebb \u0111\u00e3 b\u01b0\u1edbc sang m\u1ed9t k\u1ef7 nguy\u00ean m\u1edbi. S\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a c\u00f4ng ngh\u1ec7 \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch mua s\u1eafm c\u1ee7a ch\u00fang ta. T\u1eeb vi\u1ec7c xem s\u1ea3n ph\u1ea9m, so s\u00e1nh gi\u00e1 c\u1ea3, so s\u00e1nh t\u00ednh n\u0103ng cho \u0111\u1ebfn c\u00e1ch th\u1ee9c mua h\u00e0ng\u2026 m\u1ecdi th\u1ee9 \u0111\u1ec1u \u0111\u00e3 thay \u0111\u1ed5i. B\u1ea3n th\u00e2n l\u00e0 ch\u1ee7 c\u1eeda h\u00e0ng, ch\u00fang ta bu\u1ed9c ph\u1ea3i ch\u1ea1y theo xu h\u01b0\u1edbng \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng t\u1ed1t nhu c\u1ea7u kh\u00e1ch h\u00e0ng. N\u1ebfu kh\u00f4ng, c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 b\u1ecb b\u1ecf l\u1ea1i ph\u00eda sau v\u00e0 d\u1ea7n d\u1ea7n b\u1ecb \u0111\u00e0o th\u1ea3i. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 5 xu h\u01b0\u1edbng c\u00f3 th\u1ec3 thay \u0111\u1ed5i ho\u00e0n to\u00e0n ng\u00e0nh b\u00e1n l\u1ebb trong v\u00e0i n\u0103m s\u1eafp t\u1edbi.\u00a0<\/strong><\/em><\/p>\n

C\u00f4ng ngh\u1ec7<\/h3>\n

Nh\u01b0 b\u1ea1n \u0111\u00e3 bi\u1ebft, ph\u1ea7n m\u1ec1m d\u01b0\u1eddng nh\u01b0 \u0111ang nu\u1ed1t ch\u1eefng c\u1ea3 th\u1ebf gi\u1edbi. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 3 xu h\u01b0\u1edbng c\u00f4ng ngh\u1ec7 \u0111ang d\u1ea7n thay \u0111\u1ed5i c\u00e1ch ch\u00fang ta t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n

Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o<\/h5>\n

C\u00f3 th\u1ec3 \u00fd t\u01b0\u1edfng v\u1ec1 m\u1ed9t robot bi\u1ebft t\u1ef1 suy ngh\u0129 c\u00f2n kh\u00e1 xa v\u1eddi \u0111\u1ed1i v\u1edbi ch\u00fang ta. Tuy nhi\u00ean, tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o th\u1eadt s\u1ef1 \u0111\u00e3 b\u1eaft \u0111\u1ea7u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau.<\/p>\n

B\u1ea1n c\u00f3 bi\u1ebft \u0111\u1ebfn c\u00f4ng ngh\u1ec7 chatbot? M\u1ed9t h\u00ecnh th\u1ee9c th\u00f4 s\u01a1 c\u1ee7a ph\u1ea7n m\u1ec1m tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o c\u00f3 kh\u1ea3 n\u0103ng t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi v\u00e0 x\u1eed l\u00fd t\u00ednh hu\u1ed1ng. Ngo\u00e0i ra ph\u1ea7n m\u1ec1m n\u00e0y c\u00f2n c\u00f3 th\u1ec3 t\u1ef1 h\u1ecdc h\u1ecfi \u0111\u1ec3 ph\u00e1t tri\u1ec3n \u201cb\u1ed9 n\u00e3o\u201d c\u1ee7a m\u00ecnh.<\/p>\n

Amazon \u0111\u00e3 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 n\u00e0y cho ph\u1ea7n m\u1ec1m Alexa tr\u00ean c\u00e1c thi\u1ebft b\u1ecb \u0111i\u1ec7n t\u1eed c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u00f3 th\u1ec3 giao ti\u1ebfp v\u00e0 t\u01b0\u01a1ng t\u00e1c t\u1ef1 \u0111\u1ed9ng v\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean h\u1eb1ng ng\u00e0y. \u0110i\u1ec1u n\u00e0y cho ch\u00fang ta th\u1ea5y r\u1eb1ng th\u1ebf gi\u1edbi \u0111ang b\u1eaft \u0111\u1ea7u b\u01b0\u1edbc qua m\u1ed9t k\u1ef7 nguy\u00ean t\u01b0\u01a1ng t\u00e1c ho\u00e0n to\u00e0n m\u1edbi.<\/p>\n

Theo d\u1ef1 \u0111o\u00e1n c\u1ee7a Gartner \u2013 C\u00f4ng ty t\u01b0 v\u1ea5n v\u00e0 nghi\u00ean c\u1ee9u c\u00f4ng ngh\u1ec7 th\u00f4ng tin h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi, \u0111\u1ebfn n\u0103m 2020, 30% tr\u00ecnh duy\u1ec7t web c\u1ee7a ch\u00fang ta s\u1ebd kh\u00f4ng c\u1ea7n \u0111\u1ebfn m\u00e0n h\u00ecnh \u0111\u1ec3 hi\u1ec3n th\u1ecb th\u00f4ng tin n\u1eefa. B\u1ea1n ch\u1ec9 c\u1ea7n h\u1ecfi v\u00e0 m\u00e1y t\u00ednh s\u1ebd tr\u1ea3 l\u1eddi.<\/p>\n

C\u1ed9ng ngh\u1ec7 th\u1ef1c t\u1ebf \u1ea3o<\/h5>\n

C\u00f4ng ngh\u1ec7 th\u1ef1c t\u1ebf \u1ea3o hi\u1ec7n \u0111ang ph\u00e1t tri\u1ec3n v\u00e0 trong t\u01b0\u01a1ng lai s\u1ebd ph\u00e1t tri\u1ec3n m\u1ea1nh h\u01a1n n\u1eefa. \u1ede c\u00e1c n\u01b0\u1edbc ph\u01b0\u01a1ng T\u00e2y, kh\u00e1ch h\u00e0ng r\u1ea5t th\u00edch c\u00f4ng ngh\u1ec7 n\u00e0y b\u1edfi v\u00ec n\u00f3 gi\u1ed1ng nh\u01b0 m\u1ed9t tr\u00f2 ch\u01a1i \u0111i\u1ec7n t\u1eed gi\u1eefa \u0111\u1eddi s\u1ed1ng th\u1ef1c v\u1eady. V\u00e0 c\u00e1c ch\u1ee7 c\u1eeda h\u00e0ng b\u00e1n l\u1ebb th\u00ec l\u1ea1i c\u00e0ng th\u00edch c\u00f4ng ngh\u1ec7 n\u00e0y h\u01a1n. M\u1ed9t c\u1eeda h\u00e0ng th\u1ef1c t\u1ebf \u1ea3o c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m \u0111\u1ebfn kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch chi ti\u1ebft nh\u1ea5t. C\u00e1c ch\u1ee7 c\u1eeda h\u00e0ng c\u00f2n c\u00f3 th\u1ec3 ki\u1ec3m tra xem m\u1eb7t h\u00e0ng n\u00e0o \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi y\u00eau th\u00edch, m\u1eb7t h\u00e0ng n\u00e0o \u0111\u01b0\u1ee3c \u0111\u1ec3 \u00fd l\u00e2u nh\u1ea5t, m\u1eb7t h\u00e0ng n\u00e0o \u00edt \u0111\u01b0\u1ee3c quan t\u00e2m\u2026 Ngo\u00e0i ra vi\u1ec7c \u201cb\u00e0i tr\u00ed l\u1ea1i\u201d m\u1ed9t c\u1eeda h\u00e0ng \u1ea3o so v\u1edbi c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng c\u0169ng s\u1ebd ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 th\u1eddi gian h\u01a1n r\u1ea5t nhi\u1ec1u.<\/p>\n

Internet of things<\/h5>\n

Internet of things l\u00e0 g\u00ec? Hi\u1ec3u n\u00f4m na \u0111\u00e2y l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng c\u00e1c \u0111\u1ed3 v\u1eadt c\u00f3 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i v\u00e0 trao \u0111\u1ed5i d\u1eef li\u1ec7u v\u1edbi nhau th\u00f4ng qua m\u1ea1ng internet. Nh\u00e0 th\u00f4ng minh l\u00e0 v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh cho c\u00f4ng ngh\u1ec7 n\u00e0y. N\u1ebfu ch\u01b0a hi\u1ec3u b\u1ea1n \u0111\u1ecdc c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u th\u00eam tr\u00ean google v\u1ec1 thu\u1eadt ng\u1eef m\u1edbi n\u00e0y nh\u00e9.<\/p>\n

Ti\u1ebfp t\u1ee5c v\u1ea5n \u0111\u1ec1 c\u1ee7a ch\u00fang ta n\u00e0o. V\u1eady s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00f4ng ngh\u1ec7 n\u00e0y s\u1ebd thay \u0111\u1ed5i th\u1ebf gi\u1edbi b\u00e1n l\u1ebb nh\u01b0 th\u1ebf n\u00e0o?<\/p>\n

V\u1edbi c\u00f4ng ngh\u1ec7 n\u00e0y, ng\u00e0y c\u00e0ng nhi\u1ec1u thi\u1ebft b\u1ecb c\u00f3 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i internet v\u00e0 \u0111\u01b0a ra \u0111\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m cho kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean th\u00f4ng tin thu th\u1eadp \u0111\u01b0\u1ee3c t\u1eeb h\u00e0nh vi v\u00e0 th\u00f3i quen c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u1ed1i v\u1edbi ch\u1ee7 c\u1eeda h\u00e0ng, m\u1ed9t s\u1ed1 c\u00f4ng c\u1ee5 c\u00f3 th\u1ec3 gi\u00fap h\u1ecd thu th\u1eadp nh\u1eefng th\u00f4ng tin nh\u01b0 kh\u00e1ch h\u00e0ng \u0111ang xem s\u1ea3n ph\u1ea9m n\u00e0o, kh\u00e1ch h\u00e0ng th\u01b0\u1eddng \u0111\u1ebfn khu v\u1ef1c n\u00e0o, mua s\u1ea3n ph\u1ea9m n\u00e0o ho\u1eb7c l\u00e0 th\u1eed s\u1ea3n ph\u1ea9m n\u00e0o nh\u01b0ng kh\u00f4ng mua\u2026<\/p>\n

Nh\u01b0 c\u00e1c b\u1ea1n \u0111\u00e3 bi\u1ebft, d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u00f3ng vai tr\u00f2 r\u1ea5t quan tr\u1ecdng trong b\u00e1n l\u1ebb nh\u01b0ng li\u1ec7u b\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng cho l\u01b0\u1ee3ng d\u1eef li\u1ec7u \u201ckh\u1ee7ng\u201d m\u00e0 Internet of things s\u1ebd cung c\u1ea5p cho b\u1ea1n ch\u01b0a?<\/p>\n

C\u00e1c v\u1ea5n \u0111\u1ec1 tr\u00e1ch nhi\u1ec7m<\/h3>\n

\u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng hi\u1ec7n \u0111\u1ea1i, ch\u1ec9 gi\u00e1 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng th\u00ec kh\u00f4ng \u0111\u1ee7 \u0111\u1ec3 lay chuy\u1ec3n h\u1ecd. Kh\u00e1ch h\u00e0ng ng\u00e0y nay ch\u1ec9 l\u1ef1a ch\u1ecdn nh\u1eefng th\u01b0\u01a1ng hi\u1ec7u, nh\u1eefng s\u1ea3n ph\u1ea9m m\u00e0 h\u1ecd c\u00f3 th\u1ec3 tin t\u01b0\u1edfng. V\u00e0 v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a m\u1ea1ng x\u00e3 h\u1ed9i, m\u1ecdi \u0111\u1ed9ng th\u00e1i c\u1ee7a b\u1ea1n \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u1ebfn tai kh\u00e1ch h\u00e0ng. V\u1eady th\u00ec gi\u00e1 tr\u1ecb doanh nghi\u1ec7p c\u1ee7a b\u1ea1n l\u00e0 g\u00ec? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng gi\u00e1 tr\u1ecb \u0111\u00f3? B\u1ea1n s\u1eed d\u1ee5ng nh\u1eefng y\u1ebfu t\u1ed1 n\u00e0o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3? V\u00e0 b\u1ea1n \u0111\u1ed1i \u0111\u00e3i v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh nh\u01b0 th\u1ebf n\u00e0o? N\u1ebfu b\u1ea1n kh\u00f4ng tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c nh\u1eefng c\u00e2u h\u1ecfi tr\u00ean ch\u1eafc ch\u1eafn b\u1ea1n s\u1ebd \u0111\u00e1nh m\u1ea5t l\u00f2ng tin c\u1ee7a m\u1ecdi ng\u01b0\u1eddi n\u00f3i chung v\u00e0 kh\u00e1ch h\u00e0ng n\u00f3i ri\u00eang.<\/p>\n

C\u00e1c c\u00f4ng ty l\u1edbn hi\u1ec7n \u0111ang r\u1ea5t n\u1ed7 l\u1ef1c \u0111\u1ec3 c\u00f3 th\u1ec3 ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh v\u00e0 tr\u00e1ch nhi\u1ec7m x\u00e3 h\u1ed9i tr\u01b0\u1edbc ng\u01b0\u1eddi d\u00e2n. Nh\u01b0 \u1edf chu\u1ed7i si\u00eau th\u1ecb Walmart, m\u1ecdi nh\u00e2n vi\u00ean \u0111\u1ec1u \u0111\u01b0\u1ee3c trao m\u1ee9c l\u01b0\u01a1ng c\u1ea1nh tranh v\u00e0 \u0111\u1ec1u c\u00f3 c\u01a1 h\u1ed9i \u0111\u1ec3 th\u0103ng ti\u1ebfn trong c\u00f4ng vi\u1ec7c. Gi\u00e1m \u0111\u1ed1c ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a Walmart c\u0169ng cho bi\u1ebft r\u1eb1ng \u201cch\u00fang ta \u0111\u1ec1u c\u00f3 th\u1ec3 v\u1eeba kinh doanh v\u1eeba t\u1ea1o ra nh\u1eefng t\u00e1c \u0111\u1ed9ng x\u00e3 h\u1ed9i trong c\u00f9ng m\u1ed9t l\u00fac\u201d<\/p>\n

Nh\u00e2n vi\u00ean c\u1ee7a ch\u00fang ta \u0111\u1ec1u mu\u1ed1n l\u00e0m vi\u1ec7c v\u00ec m\u1ed9t m\u1ee5c \u0111\u00edch l\u1edbn. N\u1ebfu h\u1ecd t\u1ef1 h\u00e0o v\u1ec1 c\u00f4ng ty n\u01a1i h\u1ecd c\u00f4ng t\u00e1c, h\u1ecd s\u1ebd s\u1eb5n s\u00e0ng b\u1ecf s\u1ee9c l\u1ef1c v\u00e0 kh\u1ea3 n\u0103ng c\u1ee7a m\u00ecnh ra \u0111\u1ec3 gi\u00fap c\u00f4ng ty th\u0103ng ti\u1ebfn.<\/p>\n

\u0110\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u kinh doanh, d\u01b0\u1edbi \u0111\u00e2y l\u00e0 l\u1eddi khuy\u00ean:<\/p>\n

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  • H\u00e3y b\u1eaft \u0111\u1ea7u v\u1edbi nh\u1eefng \u0111i\u1ec1u \u0111\u01a1n gi\u1ea3n: <\/strong>N\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft nhi\u1ec1u v\u1ea5n \u0111\u1ec1 c\u00f9ng m\u1ed9t l\u00fac th\u00ec c\u0169ng \u0111\u1eebng n\u00f4n n\u00f3ng. H\u00e3y b\u1eaft \u0111\u1ea7u gi\u1ea3i quy\u1ebft t\u1eebng v\u1ea5n \u0111\u1ec1 m\u1ed9t t\u1eeb nh\u1ecf \u0111\u1ebfn l\u1edbn, t\u1eeb d\u1ec5 \u0111\u1ebfn kh\u00f3.<\/li>\n
  • T\u00ecm \u0111\u1ed1i t\u00e1c chi\u1ebfn l\u01b0\u1ee3c: <\/strong>Khi b\u1ea1n \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t t\u1ea7m \u1ea3nh h\u01b0\u1edfng nh\u1ea5t \u0111\u1ecbnh, h\u00e3y t\u00ecm ki\u1ebfm nh\u1eefng \u0111\u1ed1i t\u00e1c c\u00f3 c\u00f9ng m\u1ee5c ti\u00eau v\u1edbi m\u00ecnh \u0111\u1ec3 h\u1ee3p t\u00e1c v\u00e0 ph\u00e1t tri\u1ec3n t\u1ed1t h\u01a1n.<\/li>\n<\/ul>\n

    T\u1ea1o s\u1ef1 tr\u1ea3i nghi\u1ec7m<\/h3>\n

    Ng\u00e0y nay c\u00e1c trang web b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 cung c\u1ea5p cho kh\u00e1ch h\u00e0ng s\u1ef1 ti\u1ec7n l\u1ee3i c\u00f9ng v\u1edbi v\u00f4 v\u00e0n l\u1ef1a ch\u1ecdn v\u1ec1 s\u1ea3n ph\u1ea9m. V\u1eady n\u00ean vai tr\u00f2 c\u1ee7a c\u00e1c c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng \u0111\u00e3 \u0111\u01b0\u1ee3c thay \u0111\u1ed5i, nh\u1eefng c\u1eeda h\u00e0ng n\u00e0y s\u1ebd gi\u00fap bi\u1ebfn qu\u00e1 tr\u00ecnh mua s\u1eafm c\u1ee7a kh\u00e1ch h\u00e0ng th\u00e0nh m\u1ed9t s\u1ef1 tr\u1ea3i nghi\u1ec7m. Nh\u1eefng c\u1eeda h\u00e0ng th\u00e0nh c\u00f4ng l\u00e0 nh\u01b0ng c\u1eeda h\u00e0ng c\u00f3 th\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u00e0 ng\u1ea1c nhi\u00ean, cho h\u1ecd th\u1ea5y m\u1ed9t tinh th\u1ea7n c\u1ed9ng \u0111\u1ed3ng, v\u00e0 khi\u1ebfn h\u1ecd \u201cch\u00ecm \u0111\u1eafm\u201d trong th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh.<\/p>\n

    \u0110\u1ec3 c\u00f3 th\u1ec3 cung c\u1ea5p cho kh\u00e1ch h\u00e0ng m\u1ed9t tr\u1ea3i nghi\u1ec7m tuy\u1ec7t v\u1eddi, ch\u1ee7 c\u1eeda h\u00e0ng c\u1ea7n ph\u1ea3i quan t\u00e2m \u0111\u1ebfn nhi\u1ec1u v\u1ea5n \u0111\u1ec1, trong \u0111\u00f3 c\u00f3 2 v\u1ea5n \u0111\u1ec1 ch\u00ednh: S\u1eed d\u1ee5ng \u0111\u00fang c\u00f4ng ngh\u1ec7 v\u00e0 c\u00f3 m\u1ed9t \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean chuy\u00ean nghi\u1ec7p.<\/p>\n

    C\u00f4ng ngh\u1ec7 h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c ti\u00eau kh\u00e1ch h\u00e0ng<\/h5>\n

    S\u1ef1 ra \u0111\u1eddi c\u1ee7a bi\u1ec3n hi\u1ec7u \u0111i\u1ec7n t\u1eed, m\u00e1y b\u00e1n h\u00e0ng t\u1ef1 \u0111\u1ed9ng v\u00e0 POS di \u0111\u1ed9ng cho ta th\u1ea5y r\u1eb1ng c\u00f4ng ngh\u1ec7 \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong c\u1eeda h\u00e0ng. Tuy nhi\u00ean khi tri\u1ec3n khai c\u00e1c \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 n\u00e0y c\u1ea7n ph\u1ea3i x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng \u0111\u1ed1i t\u01b0\u1ee3ng h\u01b0\u1edbng \u0111\u1ebfn l\u00e0 KH\u00c1CH H\u00c0NG. \u1ee8ng d\u1ee5ng \u0111\u00f3 gi\u00fap g\u00ec cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n? C\u00e1c c\u00f4ng ngh\u1ec7 \u0111\u00f3 c\u00f3 gi\u00fap thu h\u00fat kh\u00e1ch h\u00e0ng v\u00e0 t\u0103ng doanh thu kh\u00f4ng? N\u00f3 c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng kh\u00f4ng? N\u1ebfu c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 \u201ckh\u00f4ng\u201d, th\u00ec c\u00f3 th\u1ec3 b\u1ea1n \u0111ang s\u1eed d\u1ee5ng sai c\u00f4ng ngh\u1ec7, ho\u1eb7c c\u00f4ng ngh\u1ec7 \u0111\u00f3 kh\u00f4ng d\u00e0nh cho c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n

    Nh\u00e2n vi\u00ean chuy\u00ean nghi\u1ec7p, trung th\u00e0nh<\/h5>\n

    S\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n t\u1ed1t \u01b0? \u0110i\u1ec1u \u0111\u00f3 s\u1ebd kh\u00f4ng c\u00f2n quan tr\u1ecdng n\u1eefa n\u1ebfu nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n kh\u00f4ng l\u00e0m cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c ch\u00e0o \u0111\u00f3n.<\/p>\n

    L\u00e0 ch\u1ee7 c\u1eeda h\u00e0ng, b\u1ea1n n\u00ean thu\u00ea cho m\u00ecnh nh\u1eefng nh\u00e2n vi\u00ean trung th\u1ef1c, m\u1ebfn kh\u00e1ch, chu \u0111\u00e1o trong c\u00f4ng vi\u1ec7c. V\u00e0 n\u1ebfu b\u1ea1n thu\u00ea \u0111\u00fang ng\u01b0\u1eddi b\u1ea1n c\u00f3 th\u1ec3 trao quy\u1ec1n cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh \u0111\u1ec3 h\u1ecd \u0111\u01b0\u1ee3c l\u00e0 ch\u00ednh m\u00ecnh, \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng, v\u00e0 \u0111\u1ed3ng th\u1eddi khi\u1ebfn h\u1ecd trung th\u00e0nh v\u1edbi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n h\u01a1n.<\/p>\n

    T\u1ea1o s\u1ef1 kh\u00e1c bi\u1ec7t<\/h3>\n

    Trong t\u01b0\u01a1ng lai, ranh gi\u1edbi c\u1ee7a ng\u00e0nh b\u00e1n l\u1ebb s\u1ebd b\u1ecb x\u00f3a b\u1ecf. \u0110\u1ebfn l\u00fac \u0111\u00f3 b\u00e1n h\u00e0ng \u0111a k\u00eanh kh\u00f4ng c\u00f2n l\u00e0 v\u1ea5n \u0111\u1ec1 n\u1eefa, v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n s\u1ebd l\u00e0 kh\u00e1ch h\u00e0ng.<\/p>\n

    \u0110\u1ec3 thu h\u00fat v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u00e1c nh\u00e0 b\u00e1n l\u1ebb ph\u1ea3i \u201cc\u00e1 nh\u00e2n h\u00f3a\u201d c\u1eeda h\u00e0ng c\u1ee7a m\u00ecnh, t\u1ea1o cho n\u00f3 m\u1ed9t s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. H\u00e3y giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh trong vai tr\u00f2 nh\u01b0 m\u1ed9t ng\u01b0\u1eddi b\u1ea1n ch\u1ee9 \u0111\u1eebng giao ti\u1ebfp v\u1edbi vai tr\u00f2 l\u00e0 ch\u1ee7 c\u1eeda h\u00e0ng. T\u1eeb \u0111\u00f3 b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh h\u01a1n bi\u1ebft \u0111\u01b0\u1ee3c h\u1ecd mu\u1ed1n g\u00ec v\u00e0 trao cho h\u1ecd nh\u1eefng gi\u00e1 tr\u1ecb \u0111\u00f3. H\u00e3y l\u00e0m cho h\u1ecd c\u1ea3m th\u1ea5y h\u1ecd nh\u01b0 l\u00e0 m\u1ed9t ng\u01b0\u1eddi trong gia \u0111\u00ecnh c\u1ee7a b\u1ea1n v\u1eady.<\/p>\n

    Ngo\u00e0i ra vi\u1ec7c \u201cc\u00e1 nh\u00e2n h\u00f3a\u201d c\u1eeda h\u00e0ng kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf v\u1ea5n \u0111\u1ec1 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng. B\u1ea1n c\u00f2n ph\u1ea3i quan t\u00e2m \u0111\u1ebfn s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u c\u1ee7a kh\u00e1ch: \u0110\u1ed9c \u0111\u00e1o, ch\u1ea5t l\u01b0\u1ee3ng, gi\u00e1 c\u1ea3 ph\u1ea3i ch\u0103ng\u2026<\/p>\n

    S\u1eed d\u1ee5ng d\u1eef li\u1ec7u<\/h3>\n

    Trong t\u01b0\u01a1ng lai, n\u1ebfu b\u1ea1n c\u00f3 th\u1ec3 tr\u00edch xu\u1ea5t, ph\u00e2n t\u00edch v\u00e0 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 b\u00e1n h\u00e0ng, b\u1ea1n s\u1ebd l\u00e0 m\u1ed9t trong nh\u1eefng nh\u00e0 b\u00e1n l\u1ebb c\u00f3 c\u01a1 h\u1ed9i th\u00e0nh c\u00f4ng cao nh\u1ea5t.<\/p>\n

    C\u00e1c nh\u00e0 b\u00e1n l\u1ebb th\u00f4ng minh t\u00ecm m\u1ecdi c\u00e1ch kh\u00e1c nhau \u0111\u1ec3 c\u00f3 th\u1ec3 thu th\u1eadp v\u00e0 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u \u0111\u1ec3 t\u0103ng th\u1ecb ph\u1ea7n c\u1ee7a m\u00ecnh trong \u0111\u00f3 s\u1eed d\u1ee5ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng trung th\u00e0nh l\u00e0 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Nh\u00e0 b\u00e1n l\u1ebb tr\u00f2 ch\u01a1i GameStop International l\u00e0 m\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh. H\u1ecd \u0111\u00e3 ch\u1ea1y th\u00e0nh c\u00f4ng m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng trung th\u00e0nh v\u1edbi 50 tri\u1ec7u th\u00e0nh vi\u00ean tr\u00ean kh\u1eafp 13 qu\u1ed1c gia. Qua qu\u00e1 tr\u00ecnh ph\u00e2n t\u00edch h\u1ecd c\u00f3 th\u1ec3:<\/p>\n

      \n
    • Nh\u1eadn th\u1ea5y r\u1eb1ng l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng tham gia v\u00e0o ch\u01b0\u01a1ng tr\u00ecnh kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o gi\u1ea3i th\u01b0\u1edfng<\/li>\n
    • T\u1ea1o ra nh\u01b0ng email qu\u1ea3ng c\u00e1o nh\u1eafm ch\u00ednh x\u00e1c \u0111\u1ed1i t\u01b0\u1ee3ng<\/li>\n
    • \u0110a d\u1ea1ng h\u00f3a \u0111\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m<\/li>\n
    • M\u1edf r\u1ed9ng v\u00e0 \u0111a d\u1ea1ng h\u00f3a c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh<\/li>\n<\/ul>\n

      Th\u1eadt l\u1ee3i h\u1ea1i \u0111\u00fang kh\u00f4ng n\u00e0o? D\u00f9 b\u1ea1n c\u00f3 mu\u1ed1n hay kh\u00f4ng th\u1ebf gi\u1edbi v\u1eabn lu\u00f4n thay \u0111\u1ed5i v\u00e0 ph\u00e1t. V\u00ec v\u1eady b\u1ea1n bu\u1ed9c ph\u1ea3i t\u00ecm c\u00e1ch \u0111\u00f3n \u0111\u1ea7u ho\u1eb7c b\u1eaft k\u1ecbp xu h\u01b0\u1edbng \u0111\u1ec3 c\u00f3 th\u1ec3 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec5n ho\u1eb7c l\u00e0 b\u1ecf cu\u1ed9c ho\u1eb7c b\u1ecb lo\u1ea1i kh\u1ecfi cu\u1ed9c ch\u01a1i. H\u00e3y nh\u1edb nh\u00e9!<\/p>\n","protected":false},"excerpt":{"rendered":"

      B\u00e1n l\u1ebb \u0111\u00e3 b\u01b0\u1edbc sang m\u1ed9t k\u1ef7 nguy\u00ean m\u1edbi. S\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a c\u00f4ng ngh\u1ec7 \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch mua s\u1eafm c\u1ee7a ch\u00fang ta. T\u1eeb vi\u1ec7c xem s\u1ea3n ph\u1ea9m, so s\u00e1nh gi\u00e1 c\u1ea3, so s\u00e1nh t\u00ednh n\u0103ng cho \u0111\u1ebfn c\u00e1ch th\u1ee9c mua h\u00e0ng\u2026 m\u1ecdi th\u1ee9 \u0111\u1ec1u \u0111\u00e3 thay \u0111\u1ed5i. B\u1ea3n th\u00e2n l\u00e0 ch\u1ee7 c\u1eeda h\u00e0ng, […]\n","protected":false},"author":101014,"featured_media":4715,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[6,54],"tags":[381],"yoast_head":"\n5 xu h\u01b0\u1edbng s\u1ebd thay \u0111\u1ed5i ho\u00e0n to\u00e0n ng\u00e0nh b\u00e1n l\u1ebb - SUNO.vn Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suno.vn\/blog\/5-xu-huong-se-thay-doi-hoan-toan-nganh-ban-le\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 xu h\u01b0\u1edbng s\u1ebd thay \u0111\u1ed5i ho\u00e0n to\u00e0n ng\u00e0nh b\u00e1n l\u1ebb - SUNO.vn Blog\" \/>\n<meta property=\"og:description\" content=\"B\u00e1n l\u1ebb \u0111\u00e3 b\u01b0\u1edbc sang m\u1ed9t k\u1ef7 nguy\u00ean m\u1edbi. 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