{"id":4036,"date":"2016-11-23T09:13:28","date_gmt":"2016-11-23T02:13:28","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=4036"},"modified":"2016-11-23T09:13:28","modified_gmt":"2016-11-23T02:13:28","slug":"gap-khach-hang-kho-tinh-phai-lam-sao","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/gap-khach-hang-kho-tinh-phai-lam-sao\/","title":{"rendered":"G\u1eb7p kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh ph\u1ea3i l\u00e0m sao?"},"content":{"rendered":"

\u0110\u00e3 bao gi\u1edd b\u1ea1n g\u1eb7p m\u1ed9t kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh, hay ch\u00ea bai, b\u1eaft b\u1ebb, tr\u1ea3 gi\u00e1\u2026 m\u00e0 kh\u00f4ng bi\u1ebft \u201c\u0111\u1ed1i ph\u00f3\u201d th\u1ebf n\u00e0o? Nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 th\u1ec3 s\u1ebd r\u1ea5t n\u00f3ng gi\u1eadn khi g\u1eb7p nh\u1eefng \u201c\u0111\u1ed1i t\u01b0\u1ee3ng\u201d kh\u00e1ch h\u00e0ng nh\u01b0 v\u1eady. Th\u1eadm ch\u00ed nhi\u1ec1u ng\u01b0\u1eddi c\u00f2n mu\u1ed1n \u201ct\u1ed1ng c\u1ed5\u201d c\u00e1c \u201cth\u01b0\u1ee3ng \u0111\u1ebf\u201d n\u00e0y \u0111i cho xong. \u0110\u1eebng l\u00e0m nh\u01b0 v\u1eady, b\u1ea1n \u0111ang m\u1ea5t ti\u1ec1n \u0111\u1ea5y!<\/em><\/p>\n

\"H\u00ecnh<\/em><\/p>\n

Trong kinh doanh, vi\u1ec7c g\u1eb7p nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi, th\u1eadm ch\u00ed nhi\u1ec1u n\u1eefa l\u00e0 \u0111\u1eb1ng kh\u00e1c. N\u1ebfu b\u1ea1n \u0111\u1ea7u h\u00e0ng tr\u01b0\u1edbc nh\u1eefng kh\u00e1ch h\u00e0ng nh\u01b0 v\u1eady \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n t\u1eeb b\u1ecf m\u1ed9t c\u01a1 h\u1ed9i b\u00e1n \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m. V\u1eady l\u1ee1 nh\u01b0 m\u1ed9t ng\u00e0y \u0111\u1eb9p tr\u1eddi, t\u00e2m tr\u1ea1ng \u0111ang tho\u1ea3i m\u00e1i b\u1ed5ng d\u01b0ng g\u1eb7p m\u1ed9t \u201cv\u1ecb kh\u00e1ch kh\u00f3 t\u00ednh\u201d b\u1ea1n ph\u1ea3i l\u00e0m th\u1ebf n\u00e0o?<\/em><\/p>\n

Th\u1edf th\u1eadt s\u00e2u v\u00e0 gi\u1eef b\u00ecnh t\u0129nh<\/strong><\/h2>\n

\"ph\u1ea3i<\/p>\n

Nghe c\u00f3 v\u1ebb \u0111\u01a1n gi\u1ea3n v\u1eady \u0111\u1ea5y nh\u01b0ng c\u1ee9 th\u1eed \u0111i r\u1ed3i b\u1ea1n s\u1ebd th\u1ea5y ng\u1ea1c nhi\u00ean ngay th\u00f4i. B\u1ecf ra v\u00e0i gi\u00e2y \u0111\u1ec3 th\u1edf \u0111\u1ec1u v\u00e0 suy ngh\u0129 tr\u01b0\u1edbc khi giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng. Khi b\u1ea1n l\u1ee1 l\u1eddi n\u00f3i \u0111i\u1ec1u g\u00ec \u0111\u00f3 kh\u00f4ng hay, c\u00f3 th\u1ec3 kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng n\u1ed7i n\u00f3ng hay b\u1ef1c b\u1ed9i v\u1edbi b\u1ea1n nh\u01b0ng h\u1ecd s\u1ebd ph\u1eadt \u00fd v\u00e0 kh\u00f4ng mu\u1ed1n mua h\u00e0ng n\u1eefa. \u0110\u1ed1i v\u1edbi b\u1ea5t c\u1ee9 kh\u00e1ch h\u00e0ng n\u00e0o, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh, b\u1ea1n ph\u1ea3i lu\u00f4n gi\u1eef b\u00ecnh t\u0129nh v\u00e0 c\u00f3 th\u00e1i \u0111\u1ed9 c\u01b0 x\u1eed \u0111\u00fang \u0111\u1eafn.<\/p>\n

Lu\u00f4n lu\u00f4n l\u1eafng nghe, lu\u00f4n lu\u00f4n th\u1ea5u hi\u1ec3u<\/strong><\/h2>\n

Khi th\u1ea5t v\u1ecdng ho\u1eb7c kh\u00f4ng v\u1eeba \u00fd m\u1ed9t \u0111i\u1ec1u g\u00ec \u0111\u00f3 kh\u00e1ch h\u00e0ng s\u1ebd mu\u1ed1n \u0111\u01b0\u1ee3c l\u1eafng nghe. V\u00ec v\u1eady h\u00e3y \u0111\u1ec3 cho h\u1ecd n\u00f3i v\u00e0 tuy\u1ec7t \u0111\u1ed1i kh\u00f4ng \u0111\u01b0\u1ee3c ng\u1eaft l\u1eddi<\/strong> khi kh\u00e1ch ch\u01b0a n\u00f3i xong.<\/p>\n

Khi kh\u00e1ch h\u00e0ng n\u00f3i, kh\u00f4ng ph\u1ea3i c\u1ee9 \u0111\u1ee9ng im l\u1eb7ng nhu m\u1ed9t b\u1ee9c t\u01b0\u1ee3ng, b\u1ea1n ph\u1ea3i th\u1ec3 hi\u1ec7n r\u1eb1ng m\u00ecnh th\u1eadt s\u1ef1 \u0111ang l\u1eafng nghe. S\u1eed d\u1ee5ng c\u00e1c ng\u00f4n ng\u1eef h\u00ecnh th\u1ec3 nh\u01b0 g\u1eadt \u0111\u1ea7u ho\u1eb7c \u00e1nh m\u1eaft \u0111\u1ec3 ra hi\u1ec7u v\u1edbi kh\u00e1ch h\u00e0ng r\u1eb1ng b\u1ea1n v\u1eabn \u0111ang ti\u1ebfp thu nh\u1eefng l\u1eddi h\u1ecd n\u00f3i.<\/p>\n

L\u1eafng nghe kh\u00f4ng ch\u1ec9 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng t\u1ed1t v\u1edbi kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n gi\u00fap b\u1ea1n c\u00f3 th\u00f4ng tin \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch nhanh ch\u00f3ng<\/strong><\/h2>\n

Gi\u1ea3i quy\u1ebft nhanh ch\u00f3ng c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd mang l\u1ea1i cho b\u1ea1n nhi\u1ec1u l\u1ee3i th\u1ebf. B\u1ea1n c\u00f3 th\u1ec3 bi\u1ebfn nh\u1eefng tr\u1ea3i nghi\u1ec7m ti\u00eau c\u1ef1c c\u1ee7a kh\u00e1ch h\u00e0ng th\u00e0nh nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c. Kh\u00f4ng nh\u1eefng v\u1eady h\u1ecd c\u00f2n c\u00f3 th\u1ec3 s\u1ebd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh c\u1ee7a b\u1ea1n, th\u01b0\u1eddng xuy\u00ean mua h\u00e0ng c\u1ee7a b\u1ea1n v\u00e0 c\u00f2n gi\u1edbi thi\u1ec7u c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi kh\u00e1c.<\/p>\n

\"K\u1ebft<\/p>\n

Ngo\u00e0i ra gi\u1ea3i quy\u1ebft nhanh ch\u00f3ng c\u00e1c v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f2n gi\u00fap b\u1ea1n tr\u00e1nh \u0111\u01b0\u1ee3c nh\u1eefng \u201ctai ti\u1ebfng\u201d, nh\u1eefng l\u1eddi n\u00f3i x\u1ea5u \u1ea3nh h\u01b0\u1edfng t\u1edbi vi\u1ec7c kinh doanh c\u1ee7a b\u1ea1n.<\/p>\n

S\u1eb5n s\u00e0ng t\u1eeb b\u1ecf<\/strong><\/h2>\n

N\u1ebfu g\u1eb7p ph\u1ea3i m\u1ed9t kh\u00e1ch h\u00e0ng qu\u00e1 t\u1ec7, c\u01b0 x\u1eed kh\u00f4ng \u0111\u00fang m\u1ef1c v\u00e0 thi\u1ebfu c\u00f4ng b\u1eb1ng. H\u00e3y l\u1ecbch s\u1ef1 chi\u1ec1u theo \u00fd h\u1ecd v\u00e0 \u0111\u1ec3 h\u1ecd ra v\u1ec1. C\u00f3 th\u1ec3 sau n\u00e0y ng\u01b0\u1eddi kh\u00e1ch n\u00e0y s\u1ebd kh\u00f4ng quay l\u1ea1i c\u1eeda h\u00e0ng nh\u01b0ng b\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i ti\u1ebfc l\u00e0m g\u00ec. M\u1ed9t kh\u00e1ch h\u00e0ng \u201ct\u1ed3i\u201d ch\u1ec9 \u1ea3nh h\u01b0\u1edfng x\u1ea5u \u0111\u1ebfn c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n m\u00e0 th\u00f4i. Tuy nhi\u00ean trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y b\u1ea1n c\u0169ng kh\u00f4ng n\u00ean b\u00eanh v\u1ef1c nh\u00e2n vi\u00ean v\u00e0 c\u00e3i c\u1ecd v\u1edbi kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 t\u1ec7 v\u1edbi ta nh\u01b0ng m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng kh\u00f4ng th\u1ec3 \u0111\u1ed1i x\u1eed t\u1ec7 v\u1edbi kh\u00e1ch \u0111\u01b0\u1ee3c.<\/p>\n

K\u1ebft lu\u1eadn<\/strong><\/h2>\n

Ch\u0103m s\u00f3c m\u1ed9t kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh t\u1ea5t nhi\u00ean s\u1ebd r\u1ea5t \u201ckh\u00f3\u201d nh\u01b0ng \u0111\u00e2y l\u00e0 vi\u1ec7c kh\u00f3 tr\u00e1nh kh\u1ecfi. SUNO.vn<\/a> hi v\u1ecdng r\u1eb1ng v\u1edbi b\u00e0i vi\u1ebft n\u00e0y c\u00e1c b\u1ea1n s\u1ebd bi\u1ebft c\u00e1ch \u1ee9ng x\u1eed \u0111\u1ec3 khi\u1ebfn nh\u1eefng v\u1ecb kh\u00e1ch kh\u00f3 t\u00ednh ph\u1ea3i chi\u1ec1u theo \u00fd b\u1ea1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u0110\u00e3 bao gi\u1edd b\u1ea1n g\u1eb7p m\u1ed9t kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh, hay ch\u00ea bai, b\u1eaft b\u1ebb, tr\u1ea3 gi\u00e1\u2026 m\u00e0 kh\u00f4ng bi\u1ebft \u201c\u0111\u1ed1i ph\u00f3\u201d th\u1ebf n\u00e0o? Nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 th\u1ec3 s\u1ebd r\u1ea5t n\u00f3ng gi\u1eadn khi g\u1eb7p nh\u1eefng \u201c\u0111\u1ed1i t\u01b0\u1ee3ng\u201d kh\u00e1ch h\u00e0ng nh\u01b0 v\u1eady. Th\u1eadm ch\u00ed nhi\u1ec1u ng\u01b0\u1eddi c\u00f2n mu\u1ed1n \u201ct\u1ed1ng c\u1ed5\u201d c\u00e1c \u201cth\u01b0\u1ee3ng \u0111\u1ebf\u201d n\u00e0y \u0111i cho […]\n","protected":false},"author":101014,"featured_media":4038,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[77],"tags":[285,284],"yoast_head":"\nG\u1eb7p kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh ph\u1ea3i l\u00e0m sao? - Suno.vn<\/title>\n<meta name=\"description\" content=\"\u0110\u00e3 bao gi\u1edd b\u1ea1n g\u1eb7p m\u1ed9t kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh, hay ch\u00ea bai, b\u1eaft b\u1ebb, tr\u1ea3 gi\u00e1\u2026 m\u00e0 kh\u00f4ng bi\u1ebft \u201c\u0111\u1ed1i ph\u00f3\u201d th\u1ebf n\u00e0o, th\u1eadm ch\u00ed nhi\u1ec1u ng\u01b0\u1eddi c\u00f3 th\u1ec3 s\u1ebd r\u1ea5t n\u00f3ng gi\u1eadn\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suno.vn\/blog\/gap-khach-hang-kho-tinh-phai-lam-sao\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"G\u1eb7p kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh ph\u1ea3i l\u00e0m sao? 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