{"id":3949,"date":"2016-11-16T16:34:54","date_gmt":"2016-11-16T09:34:54","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=3949"},"modified":"2017-01-05T01:58:38","modified_gmt":"2017-01-04T18:58:38","slug":"5-dieu-can-luu-y-de-bai-tri-cua-hang-hieu-qua","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/5-dieu-can-luu-y-de-bai-tri-cua-hang-hieu-qua\/","title":{"rendered":"5 \u0111i\u1ec1u c\u1ea7n l\u01b0u \u00fd \u0111\u1ec3 b\u00e0i tr\u00ed c\u1eeda h\u00e0ng hi\u1ec7u qu\u1ea3"},"content":{"rendered":"

Mu\u1ed1n b\u1ed1 tr\u00ed c\u1eeda h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 kh\u00f4ng ph\u1ea3i d\u1ec5 d\u00e0ng g\u00ec. B\u1ea1n ph\u1ea3i l\u00ean k\u1ebf ho\u1ea1ch cho nhi\u1ec1u th\u1ee9, t\u1eeb s\u01a1 \u0111\u1ed3 s\u00e0n, cho \u0111\u1ebfn \u0111\u1ed3 \u0111\u1ea1c, trang thi\u1ebft b\u1ecb v\u00e0 th\u1eadm ch\u00ed l\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n.<\/em><\/p>\n

V\u00e0 h\u00f4m nay SUNO.vn s\u1ebd b\u1eadt m\u00ed cho b\u1ea1n m\u1ed9t s\u1ed1 \u0111i\u1ec1u c\u1ea7n l\u01b0u \u00fd \u0111\u1ec3 b\u00e0i tr\u00ed c\u1eeda h\u00e0ng hi\u1ec7u qu\u1ea3 v\u00e0 d\u1ec5 d\u00e0ng h\u01a1n. Khi b\u00e0i tr\u00ed c\u1eeda h\u00e0ng h\u00e3y t\u1eadp trung v\u00e0o 5 c\u00e2u h\u1ecfi sau \u0111\u00e2y:<\/em><\/p>\n

L\u1eadp s\u01a1 \u0111\u1ed3 s\u00e0n theo ki\u1ec3u n\u00e0o?<\/strong><\/h2>\n

S\u01a1 \u0111\u1ed3 s\u00e0n \u0111\u00f3ng vai tr\u00f2 r\u1ea5t quan tr\u1ecdng trong vi\u1ec7c qu\u1ea3n l\u00fd \u0111\u1ed1i t\u01b0\u1ee3ng, v\u00e0 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0o c\u1eeda h\u00e0ng\"untitled-1\" c\u1ee7a b\u1ea1n.<\/p>\n

Khi l\u1eadp s\u01a1 \u0111\u1ed3 s\u00e0n n\u00ean quan t\u00e2m \u0111\u1ebfn c\u00e1c v\u1ea5n \u0111\u1ec1 sau:<\/p>\n

    \n
  • Di\u1ec7n t\u00edch c\u1eeda h\u00e0ng l\u00e0 bao nhi\u00eau?<\/li>\n
  • S\u1ea3n ph\u1ea9m b\u1ea1n \u0111ang b\u00e1n l\u00e0 g\u00ec?<\/li>\n
  • Th\u1ecb tr\u01b0\u1eddng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n l\u00e0 \u0111\u00e2u?<\/li>\n<\/ul>\n

    Ngo\u00e0i ra b\u1ea1n c\u1ea7n ph\u1ea3i bi\u1ebft \u0111\u1ed1i t\u01b0\u1ee3ng<\/strong> kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n l\u00e0 ng\u01b0\u1eddi nh\u01b0 th\u1ebf n\u00e0o?<\/strong><\/p>\n

      \n
    • L\u00e0 ng\u01b0\u1eddi hay b\u1eadn r\u1ed9n<\/li>\n
    • L\u00e0 ng\u01b0\u1eddi c\u00f3 nhi\u1ec1u th\u1eddi gian<\/li>\n
    • L\u00e0 ng\u01b0\u1eddi th\u00edch t\u1ef1 ph\u1ee5c v\u1ee5<\/li>\n
    • Hay l\u00e0 ng\u01b0\u1eddi th\u00edch \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean h\u01b0\u1edbng d\u1eabn, tr\u1ee3 gi\u00fap<\/li>\n<\/ul>\n

      \u00a04 m\u1eabu s\u01a1 \u0111\u1ed3 s\u00e0n th\u00f4ng d\u1ee5ng cho c\u1eeda h\u00e0ng:<\/strong><\/h3>\n
        \n
      • S\u01a1 \u0111\u1ed3 th\u1eb3ng h\u00e0ng:<\/strong>\"untitled-2\"<\/strong><\/li>\n<\/ul>\n

        T\u1ee7, k\u1ec7 \u0111\u01b0\u1ee3c \u0111\u1eb7t th\u1eb3ng h\u00e0ng nh\u1eb1m t\u1ea1o tr\u1eadt t\u1ef1 khi kh\u00e1ch v\u00e0o mua h\u00e0ng. S\u01a1 \u0111\u1ed3 n\u00e0y ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c c\u1eeda h\u00e0ng l\u1edbn b\u00e1n nhi\u1ec1u s\u1ea3n ph\u1ea9m kh\u00e1c nhau nh\u01b0 si\u00eau th\u1ecb ch\u1eb3ng h\u1ea1n.<\/p>\n

          \n
        • S\u01a1 \u0111\u1ed3 ch\u00e9o:\"untitled-3\"<\/strong><\/li>\n<\/ul>\n

          T\u1ee7 k\u1ec7 \u0111\u01b0\u1ee3c \u0111\u1eb7t th\u00e0nh nh\u1eefng \u0111\u01b0\u1eddng ch\u00e9o nh\u1eb1m t\u0103ng kh\u1ea3 n\u0103ng quan s\u00e1t cho nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch
          \nh\u00e0ng. S\u01a1 \u0111\u1ed3 n\u00e0y \u0111\u01b0\u1ee3c khuy\u00ean d\u00f9ng cho c\u00e1c c\u1eeda h\u00e0ng nh\u1ecf h\u01a1n ho\u1eb7c c\u00e1c c\u1eeda h\u00e0ng t\u1ef1 ph\u1ee5c v\u1ee5.<\/p>\n

            \n
          • S\u01a1 \u0111\u1ed3 \u201c\u0111\u01b0\u1eddng cong\u201d:\"untitled-4\"<\/strong><\/li>\n<\/ul>\n

            S\u1eed d\u1ee5ng \u0111\u01b0\u1eddng cong, \u0111\u01b0\u1eddng bo tr\u00f2n \u0111\u1ec3 t\u1ea1o cho kh\u00e1ch h\u00e0ng c\u1ea3m gi\u00e1c chuy\u00ean nghi\u1ec7p h\u01a1n,<\/p>\n

            \u201cGi\u1ea3m kh\u00f4ng gian tr\u01b0ng b\u00e0y, v\u00e0 thay v\u00e0o \u0111\u00f3 ch\u1ec9 t\u1eadp trung v\u00e0o nh\u1eefng d\u00f2ng h\u00e0ng ph\u1ed5 bi\u1ebfn h\u01a1n, b\u00e1n ch\u1ea1y h\u01a1n\u201d<\/p>\n

              \n
            • S\u01a1 \u0111\u1ed3 \u201ch\u00ecnh h\u1ecdc\u201d:\"untitled-5\"<\/strong><\/li>\n<\/ul>\n

              Trong lo\u1ea1i h\u00ecnh s\u01a1 \u0111\u1ed3 n\u00e0y, c\u00e1c t\u1ee7 k\u1ec7 c\u00f3 nhi\u1ec1u h\u00ecnh d\u00e1ng kh\u00e1c nhau v\u00e0 \u0111\u01b0\u1ee3c s\u1eafp x\u1ebfp m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n, t\u1ea1o c\u1ea3m gi\u00e1c m\u1edbi l\u1ea1 cho kh\u00e1ch h\u00e0ng.<\/p>\n

              S\u01a1 \u0111\u1ed3 n\u00e0y ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi c\u00e1c showroom, ho\u1eb7c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 tr\u01b0ng b\u00e0y nh\u1eefng m\u1eb7t h\u00e0ng \u201chot\u201d.<\/p>\n

              B\u1ea1n s\u1ebd h\u01b0\u1edbng kh\u00e1ch h\u00e0ng \u0111i qua ph\u1ea3i hay tr\u00e1i?<\/strong><\/h2>\n

              Th\u00f4ng th\u01b0\u1eddng khi v\u00e0o c\u1eeda h\u00e0ng m\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng r\u1ebd theo h\u01b0\u1edbng l\u00e1i xe.\"untitled-1\"<\/p>\n

              V\u00ed d\u1ee5 \u1edf Anh ng\u01b0\u1eddi ta l\u00e1i xe b\u00ean tay tr\u00e1i n\u00ean khi b\u01b0\u1edbc v\u00e0o c\u1eeda h\u00e0ng m\u1ecdi ng\u01b0\u1eddi c\u00f3 xu h\u01b0\u1edbng \u0111i sang tr\u00e1i tr\u01b0\u1edbc r\u1ed3i d\u1ea1o quanh c\u1eeda h\u00e0ng theo chi\u1ec1u kim \u0111\u1ed3ng h\u1ed3. V\u00e0 \u1edf Vi\u1ec7t Nam ng\u01b0\u1eddi ta l\u00e1i xe b\u00ean ph\u1ea3i n\u00ean h\u00e0nh \u0111\u1ed9ng s\u1ebd ng\u01b0\u1ee3c l\u1ea1i h\u1ecd s\u1ebd c\u00f3 xu h\u01b0\u1edbng r\u1ebb ph\u1ea3i tr\u01b0\u1edbc.<\/p>\n

              N\u1ebfu kh\u00f4ng tin b\u1ea1n c\u00f3 th\u1ec3 t\u1ef1 m\u00ecnh ki\u1ec3m ch\u1ee9ng. V\u00e0 n\u1ebfu kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n th\u1eadt s\u1ef1 c\u00f3 c\u00f3 xu h\u01b0\u1edbng r\u1ebd ph\u1ea3i khi b\u01b0\u1edbc v\u00e0o c\u1eeda h\u00e0ng th\u00ec h\u00e3y \u0111\u1eb7t nh\u1eefng s\u1ea3n ph\u1ea9m m\u1edbi ho\u1eb7c s\u1ea3n ph\u1ea9m c\u1ea7n qu\u1ea3n c\u00e1o \u1edf h\u01b0\u1edbng n\u00e0y nh\u00e9.<\/p>\n

              Nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n s\u1ebd ho\u1ea1t \u0111\u1ed9ng ra sao?
              \n<\/strong><\/h2>\n

              Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u00f3ng vai tr\u00f2 r\u1ea5t quan tr\u1ecdng trong c\u1eeda h\u00e0ng. V\u1eady \"untitled-2\"trong c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n h\u1ecd s\u1ebd \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng nh\u01b0 th\u1ebf n\u00e0o? H\u1ecd ph\u1ea3i di chuy\u1ec3n th\u01b0\u1eddng xuy\u00ean hay \u0111\u1ee9ng y\u00ean m\u1ed9t ch\u1ed7?<\/p>\n

              B\u1ea1n c\u1ea7n ph\u1ea3i khi\u1ebfn nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n ho\u1ea1t \u0111\u1ed9ng li\u00ean t\u1ee5c, h\u1ecd c\u1ea7n ph\u1ea3i h\u00e0nh \u0111\u1ed9ng nh\u01b0 th\u1ec3 h\u1ecd l\u00e0 m\u1ed9t ng\u01b0\u1eddi kh\u00e1ch c\u1ee7a c\u1eeda h\u00e0ng v\u1eady. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n tr\u00f4ng nh\u1ed9n nh\u1ecbp h\u01a1n, \u0111\u1eb7c bi\u1ec7t l\u00e0 v\u00e0o nh\u1eefng l\u00fac v\u1eafng kh\u00e1ch.<\/p>\n

              B\u1ea1n s\u1ebd l\u00e0m g\u00ec \u0111\u1ec3 k\u00edch th\u00edch c\u00e1c gi\u00e1c quan c\u1ee7a kh\u00e1ch h\u00e0ng?<\/strong><\/h2>\n

              Khi thi\u1ebft k\u1ebf c\u1eeda h\u00e0ng, kh\u00f4ng ph\u1ea3i ch\u1ec9 \u0111\u1eb9p l\u00e0 \u0111\u1ee7, b\u1ea1n c\u00f2n ph\u1ea3i k\u00edch th\u00edch c\u00e1c gi\u00e1c quan kh\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u0103ng kh\u1ea3 n\u0103ng b\u00e1n h\u00e0ng.<\/p>\n

                \n
              • Th\u00ednh gi\u00e1c:<\/strong><\/strong><\/li>\n<\/ul>\n

                X\u00e1c \u0111\u1ecbnh xem b\u1ea1n mu\u1ed1n t\u1ea1o cho c\u1eeda h\u00e0ng kh\u00f4ng kh\u00ed nh\u01b0 th\u1ebf n\u00e0o. Vui\"untitled-3\" t\u01b0\u01a1i, nh\u1ed9n nh\u1ecbp hay \u00eam d\u1ecbu, l\u00e3ng m\u1ea1n\u2026 sau \u0111\u00f3 ch\u1ecdn nh\u1eefng b\u00e0i nh\u1ea1c th\u00edch h\u1ee3p v\u1edbi kh\u00f4ng kh\u00ed \u0111\u00f3 \u0111\u1ec3 m\u1edf.<\/p>\n

                V\u1ec1 m\u1eb7t \u00e2m l\u01b0\u1ee3ng th\u00ec l\u1ea1i ph\u1ee5 thu\u1ed9c v\u00e0o \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. N\u1ebfu kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n l\u00e0 nh\u1eefng ng\u01b0\u1eddi tr\u1ebb tu\u1ed5i b\u1ea1n c\u00f3 th\u1ec3 m\u1edf nh\u1ea1c l\u1edbn m\u1ed9t t\u00ed. Tuy nhi\u00ean n\u1ebfu h\u1ecd l\u00e0 nh\u1eefng ng\u01b0\u1eddi trung ni\u00ean, \u0111\u1ee9ng tu\u1ed5i th\u00ec b\u1ea1n n\u00ean m\u1edf nh\u1ea1c nh\u1ecf h\u01a1n, nh\u1eb9 h\u01a1n m\u1ed9t t\u00ed.<\/p>\n

                  \n
                • X\u00fac gi\u00e1c:<\/strong><\/li>\n<\/ul>\n

                  C\u1ea3m gi\u00e1c t\u1ef1 tay c\u1ea7m t\u1ef1 tay c\u1ea7m m\u1ed9t s\u1ea3n ph\u1ea9m v\u00e0 d\u00f9ng th\u1eed s\u1ebd gi\u00fap t\u0103ng th\u00eam tr\u1ea3i nghi\u1ec7m cho kh\u00e1ch h\u00e0ng, t\u0103ng kh\u1ea3 n\u0103ng mua h\u00e0ng. V\u1eady n\u00ean h\u00e3y \u0111\u1eb7t th\u00eam nh\u1eefng s\u1ea3n ph\u1ea9m m\u1eabu trong c\u1eeda h\u00e0ng \u0111\u1ec3 khuy\u1ebfn kh\u00edch kh\u00e1ch mua h\u00e0ng nh\u00e9.<\/p>\n

                    \n
                  • Kh\u1ee9u gi\u00e1c:<\/strong><\/li>\n<\/ul>\n

                    Kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i l\u00e0 m\u1ed9t qu\u00e1n \u0103n th\u00ec m\u1edbi c\u1ea7n c\u00f3 m\u00f9i th\u01a1m \u0111\u00e2u nh\u00e9\"untitled-5\" c\u00e1c b\u1ea1n. C\u00e1c c\u1eeda h\u00e0ng kh\u00e1c c\u0169ng c\u00f3 th\u1ec3 ch\u1ecdn cho m\u00ecnh m\u1ed9t m\u00f9i h\u01b0\u01a1ng th\u00edch h\u1ee3p \u0111\u1ec3 t\u1ea1o c\u1ea3m gi\u00e1c tho\u1ea3i m\u00e1i khi kh\u00e1ch b\u01b0\u1edbc v\u00e0o c\u1eeda h\u00e0ng.<\/p>\n

                    V\u00ed d\u1ee5 nh\u01b0 m\u1ed9t shop b\u00e1n \u0111\u1ed3 d\u00f9ng m\u1eb9 v\u00e0 b\u00e9 c\u00f3 th\u1ec3 d\u00f9ng m\u00f9i ph\u1ea5n em b\u00e9 \u0111\u1ec3 l\u00e0m m\u00f9i h\u01b0\u01a1ng trong c\u1eeda h\u00e0ng. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng t\u0103ng th\u00eam c\u1ea3m nh\u1eadn v\u1ec1 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n.<\/p>\n

                      \n
                    • V\u1ecb gi\u00e1c:<\/strong><\/li>\n<\/ul>\n

                      V\u00e0 cu\u1ed1i c\u00f9ng, n\u1ebfu b\u1ea1n b\u00e1n th\u1ee9c \u0103n, b\u00e1nh k\u1eb9o\u2026 th\u00ec \u0111\u1eebng qu\u00ean tr\u01b0ng b\u00e0y s\u1ea3n ph\u1ea9m m\u1eabu cho kh\u00e1ch n\u1ebfm th\u1eed nh\u00e9.<\/p>\n

                      V\u00e0 cu\u1ed1i c\u00f9ng… B\u1ea1n \u0111\u00e3 b\u00e0i tr\u00ed c\u1eeda h\u00e0ng \u0111\u00fang c\u00e1ch hay ch\u01b0a?<\/strong><\/h2>\n

                      Vi\u1ec7c b\u00e0i tr\u00ed c\u1eeda h\u00e0ng kh\u00f4ng ph\u1ea3i c\u1ee9 l\u00e0m m\u1ed9t l\u1ea7n l\u00e0 xong. B\u1ea1n c\u1ea7n \"untitled-6\"ph\u1ea3i th\u01b0\u1eddng xuy\u00ean theo gi\u1ecfi h\u00e0nh vi kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00f3 nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh t\u1ed1t h\u01a1n cho c\u1eeda h\u00e0ng:<\/p>\n

                        \n
                      • Kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n th\u01b0\u1eddng \u0111i v\u00e0o gian h\u00e0ng n\u00e0o?<\/li>\n
                      • H\u1ecd hay n\u00e1n l\u1ea1i \u1edf \u0111\u00e2u?<\/li>\n
                      • H\u1ecd th\u01b0\u1eddng l\u00e0m g\u00ec trong c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n?<\/li>\n
                      • V\u00e0 c\u0169ng c\u00f3 th\u1ec3 l\u00e0 h\u1ecd \u0111ang ngh\u0129 g\u00ec?…<\/li>\n<\/ul>\n

                        Lu\u00f4n ch\u00fa \u00fd \u0111\u1ec3 kinh doanh t\u1ed1t h\u01a1n nh\u00e9 c\u00e1c b\u1ea1n! Ch\u00fac c\u00e1c b\u1ea1n th\u00e0nh c\u00f4ng!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

                        Mu\u1ed1n b\u1ed1 tr\u00ed c\u1eeda h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 kh\u00f4ng ph\u1ea3i d\u1ec5 d\u00e0ng g\u00ec. B\u1ea1n ph\u1ea3i l\u00ean k\u1ebf ho\u1ea1ch cho nhi\u1ec1u th\u1ee9, t\u1eeb s\u01a1 \u0111\u1ed3 s\u00e0n, cho \u0111\u1ebfn \u0111\u1ed3 \u0111\u1ea1c, trang thi\u1ebft b\u1ecb v\u00e0 th\u1eadm ch\u00ed l\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n. 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