{"id":3626,"date":"2016-09-16T15:58:27","date_gmt":"2016-09-16T08:58:27","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=3626"},"modified":"2016-09-16T16:02:29","modified_gmt":"2016-09-16T09:02:29","slug":"cach-quan-ly-nhan-vien-ban-hang-tai-shop-hieu-qua","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/cach-quan-ly-nhan-vien-ban-hang-tai-shop-hieu-qua\/","title":{"rendered":"C\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng t\u1ea1i shop hi\u1ec7u qu\u1ea3"},"content":{"rendered":"

Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng t\u1ea1i shop lu\u00f4n l\u00e0 v\u1ea5n \u0111\u1ec1 l\u00e0m cho ch\u1ee7 shop \u0111au \u0111\u1ea7u. L\u00e0m sao \u0111\u1ec3 h\u1ecd kh\u00f4ng gian l\u1eadn, l\u00e0m sao \u0111\u1ec3 h\u1ecd g\u1eafn b\u00f3 v\u1edbi m\u00ecnh? L\u00e0m sao \u0111\u1ec3 h\u1ecd b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 … c\u1ea3 ng\u00e0n c\u00e2u h\u1ecfi nh\u01b0 v\u00e2y. D\u01b0\u1edbi \u0111\u00e2y, SUNO.vn chia s\u1ebb m\u1ed9t s\u1ed1 kinh nghi\u1ec7m, c\u00e1c c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng t\u1ea1i shop hi\u1ec7u qu\u1ea3, v\u00e0 gi\u1ea3i quy\u1ebft t\u1eeb g\u1ed1c c\u1ee7a v\u1ea5n \u0111\u1ec1.<\/p>\n

C\u00f3 m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c r\u00f5 r\u00e0ng<\/h3>\n

Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u01b0\u1eddng t\u1ea1i shop th\u01b0\u1eddng kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 b\u1eb1ng c\u1ea5p hay \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n chuy\u00ean s\u00e2u. N\u00ean \u0111\u1ec3 h\u1ecd ho\u00e0n th\u00e0nh t\u1ed1t c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, th\u00ec tr\u01b0\u1edbc ti\u00ean b\u1ea1n n\u00ean c\u00f3 m\u00f4 t\u1ea3 c\u1ee5 th\u1ec3 nh\u1eefng vi\u1ec7c h\u1ecd c\u1ea7n l\u00e0m.<\/p>\n

Ti\u1ebfp \u0111\u1ebfn, c\u1ea7n ti\u1ebfn h\u00e0nh \u0111\u00e0o t\u1ea1o, hu\u1ea5n luy\u1ec7n nh\u1eefng k\u1ef9 n\u0103ng, ki\u1ebfn th\u1ee9c h\u1ecd c\u00f2n thi\u1ebfu \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o h\u1ecd c\u00f3 \u0111\u1ee7 n\u0103ng l\u1ef1c ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c giao.<\/p>\n

\"c\u00e1ch<\/p>\n

C\u00f3 ch\u1ebf \u0111\u1ed9 th\u01b0\u1edfng ph\u1ea1t r\u00f5 r\u00e0ng<\/h3>\n

Ch\u00ednh s\u00e1ch thu nh\u1eadp cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng n\u00ean bao g\u1ed3m 2 ph\u1ea7n: l\u01b0\u01a1ng c\u1ee9ng + th\u01b0\u1edfng theo doanh s\u1ed1. \u0110i\u1ec3m quan tr\u1ecdng \u1edf \u0111\u00e2y l\u00e0 c\u1ea7n minh b\u1ea1ch v\u1ec1 s\u1ed1 li\u1ec7u, t\u1ee9c l\u00e0 l\u00e0m sao \u0111\u1ec3 nh\u00e2n vi\u00ean bi\u1ebft \u0111u\u1ee3c ch\u00ednh x\u00e1c doanh s\u1ed1 b\u00e1n h\u00e0ng c\u1ee7a m\u00ecnh, \u0111\u1ec3 h\u1ecd t\u1ef1 tin l\u00e0 h\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ee9c th\u00f9 lao t\u01b0\u01a1ng x\u1ee9ng v\u1edbi c\u00f4ng s\u1ee9c m\u00ecnh b\u1ecf ra.<\/p>\n

T\u01b0\u01a1ng t\u1ef1 v\u1edbi c\u00e1c kho\u1ea3n ph\u1ea1t, c\u00e1c kho\u1ea3n ph\u1ea1t c\u0169ng n\u00ean c\u00f3 ch\u00ednh s\u00e1ch r\u00f5 r\u00e0ng t\u1eeb tr\u01b0\u1edbc. Ch\u1ee7 shop n\u00ean x\u00e2y d\u1ef1ng c\u01a1 ch\u1ebf ph\u1ea1t l\u00e0m sao \u0111\u1ec3 h\u1ea1n ch\u1ebf c\u00e1c vi ph\u1ea1m c\u1ee7a nh\u00e2n vi\u00ean, nh\u01b0ng ko theo ki\u1ec3u tri\u1ec7t h\u1ea1 thu nh\u1eadp. Ng\u01b0\u1eddi ta gi\u00e0u l\u00ean khi c\u00f4ng vi\u1ec7c l\u00e0m \u0103n ph\u00e1t tri\u1ec3n, ch\u1ee9 kh\u00f4ng ai gi\u00e0u l\u00ean t\u1eeb vi\u1ec7c ph\u1ea1t nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh c\u1ea3!<\/p>\n

C\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng hi\u1ec7n \u0111\u1ea1i c\u00f3 t\u00ednh n\u0103ng qu\u1ea3n l\u00fd doanh s\u1ed1 b\u00e1n h\u00e0ng theo nh\u00e2n vi\u00ean, nh\u1edd \u0111\u00f3 b\u1ea1n theo d\u00f5i \u0111\u01b0\u1ee3c doanh s\u1ed1 c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean, nh\u00e2n vi\u00ean n\u00e0o b\u00e1n t\u1ed1t, nh\u00e2n vi\u00ean n\u00e0o c\u1ea7n \u0111\u00e0o t\u1ea1o th\u00eam v\u00e0 c\u0169ng nh\u1edd \u0111\u00f3 vi\u1ec7c t\u00ednh hoa h\u1ed3ng cho nh\u00e2n vi\u00ean d\u1ec5 \u00a0h\u01a1n r\u1ea5t nhi\u1ec1u.<\/em><\/p><\/blockquote>\n

\"c\u00e1ch<\/p>\n

Gi\u00e1m s\u00e1t h\u1ea1n ch\u1ebf vi\u1ec7c th\u1ea5t tho\u00e1t gian l\u1eadn<\/h3>\n

Gian l\u1eadn ti\u1ec1n b\u1ea1c<\/strong><\/h4>\n

Th\u00f4ng th\u01b0\u1eddng, c\u00e1c c\u1eeda h\u00e0ng nh\u1ecf ho\u1eb7c shop th\u1eddi trang d\u00f9 c\u00f3 ni\u00eam y\u1ebft gi\u00e1 nh\u01b0ng n\u1ebfu kh\u00e1ch tr\u1ea3 gi\u00e1 (m\u1eb7c c\u1ea3) th\u00ec c\u0169ng s\u1ebd b\u00e1n. Ch\u1ee7 shop cho ph\u00e9p nh\u00e2n vi\u00ean t\u1ef1 quy\u1ebft \u0111\u1ecbnh trong m\u1ed9t ph\u1ea1m vi nh\u1ea5t \u0111\u1ecbnh (5 – 10%). Ch\u00ednh v\u00ec th\u1ebf, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 s\u1ebd khai b\u00e1o sai v\u1ec1 kho\u1ea3n gi\u1ea3m gi\u00e1 \u0111\u1ec3 l\u1ea5y ch\u00eanh l\u1ec7ch n\u1ebfu kh\u00f4ng in bill t\u00ednh ti\u1ec1n cho kh\u00e1ch h\u00e0ng.<\/p>\n

Gi\u1ea3i ph\u00e1p<\/strong>: D\u00e1n th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng, \u0111\u1ec1 ngh\u1ecb kh\u00e1ch nh\u1eadn ho\u00e1 \u0111\u01a1n t\u00ednh ti\u1ec1n \u0111\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o c\u00e1c quy\u1ec1n l\u1ee3i v\u1ec1 \u0111\u1ed5i tr\u1ea3, b\u1ea3o h\u00e0nh. C\u00f3 th\u1ec3 \u0111\u1ec3 th\u00eam s\u1ed1 hotline \u0111\u1ec3 khi c\u1ea7n kh\u00e1ch c\u00f3 th\u1ec3 g\u1ecdi khi\u1ebfu n\u1ea1i ngay.<\/p>\n

C\u00f3 th\u1ec3 ch\u1ee7 shop ngh\u0129:\u00a0“L\u00e3i g\u1ed9p c\u1eeda h\u00e0ng bao nhi\u00eau m\u00ecnh bi\u1ebft r\u1ed3i, nh\u00e2n vi\u00ean b\u1edbt cho kh\u00e1ch h\u00e0ng th\u1eadt, hay ko b\u1edbt m\u00e0 v\u1eabn b\u00e1n \u0111\u01b0\u1ee3c l\u00e0 do k\u1ef9 n\u0103ng c\u1ee7a h\u1ecd, coi nh\u01b0 th\u01b0\u1edfng cho h\u1ecd \u0111\u1ec3 h\u1ecd g\u1eafn b\u00f3 v\u1edbi m\u00ecnh c\u0169ng \u0111\u01b0\u1ee3c”<\/em><\/p>\n

Suy ngh\u0129 tr\u00ean kh\u00f4ng t\u1ed1t \u1edf ch\u1ed5 b\u1ea1n \u0111ang dung d\u01b0\u1ee1ng s\u1ef1 gian l\u1eadn. C\u00f3 th\u1ec3 ban \u0111\u1ea7u n\u00f3 ch\u1ec9 l\u00e0 5-10% tr\u00ean h\u00e0ng ho\u00e1, nh\u01b0ng l\u00e2u d\u1ea7n s\u1ebd t\u1ea1o n\u00ean t\u00ednh c\u00e1ch. Thay v\u00ec v\u1eady, ch\u1ee7 shop h\u00e3y t\u1ea1o ch\u00ednh s\u00e1ch nh\u01b0 l\u00e0: “h\u00e0ng ho\u00e1 n\u00e0y \u0111\u01b0\u1ee3c ph\u00e9p gi\u1ea3m t\u1ed1i \u0111a 10% khi b\u00e1n h\u00e0ng, n\u1ebfu em ko gi\u1ea3m cho kh\u00e1ch, ho\u1eb7c gi\u1ea3m \u00edt h\u01a1n 10%, th\u00ec ph\u1ea7n c\u00f2n l\u1ea1i th\u01b0\u1edfng cho em”.<\/p><\/blockquote>\n

Th\u1ea5t tho\u00e1t h\u00e0ng h\u00f3a<\/h4>\n

\u0110i\u1ec1u n\u00e0y kh\u00f3 c\u00f3 th\u1ec3 tr\u00e1nh kh\u1ecfi, \u0111\u1eb7c bi\u1ec7t v\u1edbi nh\u1eefng shop\u00a0b\u00e1n nhi\u1ec1u h\u00e0ng ho\u00e1 ho\u1eb7c h\u00e0ng ho\u00e1 nhi\u1ec1u ch\u1ee7ng lo\u1ea1i. \u00a0V\u00ed d\u1ee5 c\u00e1c c\u1eeda shop th\u1eddi trang, c\u00e1c c\u1eeda h\u00e0ng gi\u00e0y d\u1eb9p h\u00e0ng ho\u00e1 \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd theo size, m\u00e0u s\u1ed1 l\u01b0\u1ee3ng l\u1ea1i nhi\u1ec1u, s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng h\u00f3a trong kho nhi\u1ec1u, l\u1ed9n x\u1ed9n l\u00fac b\u00e1n h\u00e0ng kh\u00f4ng t\u00ecm th\u1ea5y. Gi\u1edd cao \u0111i\u1ec3m th\u00ec b\u00e1n h\u00e0ng ghi l\u1ea1i kh\u00f4ng k\u1ecbp (v\u00f4 t\u00ecnh ho\u1eb7c c\u1ed1 \u00fd, b\u00e1n h\u00e0ng b\u1eb1ng tay, kh\u00f4ng qua h\u1ec7 th\u1ed1ng \u0111\u1ecdc m\u00e3 v\u1ea1ch).<\/p>\n

Gi\u1ea3i ph\u00e1p:\u00a0<\/strong>\u1ee9ng d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng<\/a>, c\u00f3 t\u00ednh n\u0103ng qu\u1ea3n l\u00fd kho. \u0110\u1eb7c bi\u1ec7t, v\u1edbi shop th\u1eddi trang, c\u1eeda h\u00e0ng gi\u00e0y d\u00e9p th\u00ec ph\u1ea7n m\u1ec1m n\u00ean c\u00f3 t\u00ednh n\u0103ng qu\u1ea3n l\u00fd theo size, m\u00e0u s\u1eafc, ki\u1ec3u m\u1eabu. M\u1ecdi ho\u1ea1t \u0111\u1ed9ng xu\u1ea5t nh\u1eadp h\u00e0ng t\u1ea1i c\u1eeda h\u00e0ng \u0111\u1ec1u ph\u1ea3i th\u00f4ng qua ph\u1ea7n m\u1ec1m. D\u00e1n th\u00f4ng b\u00e1o \u0111\u1ec3 y\u00eau c\u1ea7u kh\u00e1ch l\u1ea5y ho\u00e1 \u0111\u01a1n khi mua h\u00e0ng. Ti\u1ebfn h\u00e0nh ki\u1ec3m k\u00ea ki\u1ec3m kho \u0111\u1ecbnh k\u1ef3 m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 c\u1eeda h\u00e0ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ed1 l\u01b0\u1ee3ng h\u00e0ng t\u1ed3n kho lu\u00f4n ch\u00ednh x\u00e1c.<\/p>\n

“Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u01b0\u1eddng kh\u00f4ng r\u00e0nh v\u1ec1 m\u00e1y t\u00ednh, n\u00ean n\u1ebfu ph\u1ea7n m\u1ec1m kh\u00f3 s\u1eed d\u1ee5ng th\u00ec h\u1ecd s\u1ebd l\u01b0\u1eddi thao t\u00e1c v\u00e0 vi\u1ec7n l\u00fd do. Ch\u1ee7 shop n\u00ean xem x\u00e9t l\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m n\u00e0o d\u1ec5 s\u1eed d\u1ee5ng, \u0111\u1ec3 c\u00f3 tuy\u1ec3n nh\u00e2n vi\u00ean m\u1edbi th\u00ec ch\u1ec9 c\u1ea7n ch\u1ec9 h\u1ecd 5′ l\u00e0 h\u1ecd bi\u1ebft d\u00f9ng”<\/em><\/p><\/blockquote>\n

Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng n\u00f3i ri\u00eang v\u00e0 qu\u1ea3n l\u00fd con ng\u01b0\u1eddi n\u00f3i chung l\u00e0 c\u00f4ng vi\u1ec7c r\u1ea5t ph\u1ee9c t\u1ea1p. Tuy v\u1eady, n\u1ebfu c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 nh\u1eefng nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u00f3 n\u0103ng l\u1ef1c, am hi\u1ec3u h\u00e0ng ho\u00e1 c\u1ee7a c\u1eeda h\u00e0ng, tu\u00e2n th\u1ee7 qui tr\u00ecnh ph\u1ee5c v\u1ee5, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng – th\u00ec b\u1ea1n \u0111\u00e3 t\u1ea1o ra \u0111\u01b0\u1ee3c n\u0103ng l\u1ef1c c\u1ea1nh tranh \u0111\u00e1ng k\u1ec3 cho shop c\u1ee7a m\u00ecnh.<\/p>\n

H\u00e3y lu\u00f4n nh\u1edb r\u1eb1ng b\u1ea1n \u0111ang qu\u1ea3n l\u00fd con ng\u01b0\u1eddi, kh\u00f4ng ph\u1ea3i h\u00e0ng h\u00f3a: <\/strong>n\u00ean ch\u1ec9 c\u1ea7n ch\u00fa \u00fd \u0111\u1ebfn tinh th\u1ea7n, quan t\u00e2m \u0111\u1ebfn suy ngh\u0129 c\u1ee7a nh\u00e2n vi\u00ean m\u00ecnh, h\u1ed7 tr\u1ee3 h\u1ecd trong c\u00f4ng vi\u1ec7c v\u00e0 cu\u1ed9c s\u00f4ng, b\u1ea1n s\u1ebd nh\u1eadn l\u1ea1i \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u01b0\u01a1ng x\u1ee9ng.<\/p>\n

Tr\u00ean \u0111\u00e2y l\u00e0 c\u00e1c kinh nghi\u1ec7m, c\u00e1c c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3. Ch\u1ee7 shop c\u00f3 kinh nghi\u1ec7m g\u00ec kh\u00e1c xin chia s\u1ebb v\u1edbi ch\u00fang t\u00f4i.<\/p>\n

Suno.vn ch\u00fac c\u00e1c ch\u1ee7 shop lu\u00f4n bu\u00f4n may b\u00e1n \u0111\u1eaft!<\/p>\n","protected":false},"excerpt":{"rendered":"

Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng t\u1ea1i shop lu\u00f4n l\u00e0 v\u1ea5n \u0111\u1ec1 l\u00e0m cho ch\u1ee7 shop \u0111au \u0111\u1ea7u. L\u00e0m sao \u0111\u1ec3 h\u1ecd kh\u00f4ng gian l\u1eadn, l\u00e0m sao \u0111\u1ec3 h\u1ecd g\u1eafn b\u00f3 v\u1edbi m\u00ecnh? L\u00e0m sao \u0111\u1ec3 h\u1ecd b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 … c\u1ea3 ng\u00e0n c\u00e2u h\u1ecfi nh\u01b0 v\u00e2y. D\u01b0\u1edbi \u0111\u00e2y, SUNO.vn chia s\u1ebb m\u1ed9t s\u1ed1 […]\n","protected":false},"author":101023,"featured_media":3630,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[6],"tags":[217,213,216,218,215,214],"yoast_head":"\nC\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng t\u1ea1i shop hi\u1ec7u qu\u1ea3 - SUNO.vn<\/title>\n<meta name=\"description\" content=\"Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng lu\u00f4n l\u00e0m cho ch\u1ee7 shop \u0111au \u0111\u1ea7u. 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