{"id":2453,"date":"2016-01-21T15:50:22","date_gmt":"2016-01-21T08:50:22","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=2453"},"modified":"2016-01-21T15:50:52","modified_gmt":"2016-01-21T08:50:52","slug":"voi-nhan-vien-ban-hang-nen-nghiem-khac-hay-tinh-cam","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/voi-nhan-vien-ban-hang-nen-nghiem-khac-hay-tinh-cam\/","title":{"rendered":"V\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, n\u00ean nghi\u00eam kh\u1eafc hay t\u00ecnh c\u1ea3m?"},"content":{"rendered":"

C\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng nh\u00e2n vi\u00ean v\u1edbi k\u1ef9 n\u0103ng t\u1ed1t kh\u00f4ng ph\u1ea3i l\u00e0 t\u1ea5t c\u1ea3 y\u1ebfu t\u1ed1 \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh h\u1ecd s\u1ebd l\u00e0m vi\u1ec7c th\u1eadt t\u1ed1t cho c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n. \u0110\u00f4i khi, ch\u00ednh th\u00e1i \u0111\u1ed9 c\u1ee7a ng\u01b0\u1eddi ch\u1ee7 v\u1edbi nh\u00e2n vi\u00ean s\u1ebd gi\u00fap h\u1ecd ph\u00e1t huy h\u1ebft kh\u1ea3 n\u0103ng \u201cti\u1ec1m \u1ea9n\u201d c\u1ee7a b\u1ea3n th\u00e2n, ho\u1eb7c c\u0169ng ch\u00ednh \u0111i\u1ec1u \u0111\u00f3 s\u1ebd l\u00e0m \u201ct\u1eaft l\u1eeda\u201d, khi\u1ebfn nh\u1eefng nh\u00e2n vi\u00ean tr\u1edf n\u00ean u\u1ec3 o\u1ea3i v\u00e0 kh\u00f4ng c\u00f2n h\u1ebft m\u00ecnh trong c\u00f4ng vi\u1ec7c.<\/em><\/p>\n

\"dtsoft<\/p>\n

B\u1ea1n c\u00f3 ch\u1eafc m\u00ecnh \u0111ang khen \u0111\u00fang l\u00fac v\u00e0 khi\u1ec3n tr\u00e1ch ph\u00f9 h\u1ee3p, \u0111\u1ec3 nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n ph\u00e1t huy h\u1ebft ti\u1ec1m l\u1ef1c c\u1ee7a m\u00ecnh, gi\u00fap b\u1ea1n v\u1eadn h\u00e0nh c\u1eeda h\u00e0ng <\/a>m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t ch\u01b0a? Nh\u1eadn x\u00e9t d\u00e0nh cho nh\u00e2n vi\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng \u0111i\u1ec1u ti\u00eau c\u1ef1c, c\u00f3 th\u1ec3 l\u00e0 vi\u1ec7c r\u1ea5t kh\u00f3 kh\u0103n cho c\u1ea3 ng\u01b0\u1eddi \u0111\u01b0a ra nh\u1eadn x\u00e9t v\u00e0 ng\u01b0\u1eddi b\u1ecb nh\u1eadn x\u00e9t. D\u00f9 l\u00e0 ch\u1ee7 \u0111i n\u1eefa, b\u1ea1n n\u00ean c\u00f3 nh\u1eefng c\u00e1ch n\u00f3i kh\u00e9o l\u00e9o khi \u0111\u01b0a ra c\u00e1c l\u1eddi nh\u1eadn x\u00e9t.<\/p>\n

1\/ \u201cB\u1ea1n l\u00e0m r\u1ea5t t\u1ed1t, nh\u01b0ng\u2026\u201d<\/b><\/h4>\n

Th\u01b0\u1eddng khi b\u1ea1n b\u1eaft \u0111\u1ea7u b\u1eb1ng 1 l\u1eddi khen sau \u0111\u00f3 \u201cnh\u01b0ng\u2026\u201d s\u1ebd c\u00f3 2 tr\u01b0\u1eddng h\u1ee3p x\u1ea3y ra, ho\u1eb7c l\u00e0 h\u1ecd ch\u1ec9 quan t\u00e2m \u0111\u1ebfn l\u1eddi khen v\u00e0 cho r\u1eb1ng l\u1ed7i sai sau t\u1eeb \u201cnh\u01b0ng\u201d ch\u1ec9 l\u00e0 \u0111i\u1ec1u nh\u1ecf nh\u1eb7t kh\u00f4ng \u0111\u00e1ng l\u01b0u t\u00e2m. Ho\u1eb7c l\u00e0 h\u1ecd s\u1ebd qu\u00e1 lo l\u1eafng v\u1ec1 sai l\u1ea7m c\u1ee7a m\u00ecnh m\u00e0 c\u1ea3m th\u1ea5y m\u1ecdi n\u1ed5 l\u1ef1c kh\u00e1c \u0111\u1ec1u kh\u00f4ng \u0111\u01b0\u1ee3c ghi nh\u1eadn. D\u0129 nhi\u00ean \u1edf c\u1ea3 2 tru\u1eddng h\u1ee3p \u0111\u1ec1u kh\u00f4ng ph\u1ea3i l\u00e0 th\u00e1i \u0111\u1ed9 t\u1ed1t cho c\u00f4ng vi\u1ec7c sau \u0111\u00f3 c\u1ee7a c\u1eeda h\u00e0ng b\u1ea1n.<\/p>\n

\"xu<\/p>\n

H\u00e3y c\u1ed1 g\u1eafng t\u00e1ch b\u1ea1ch chuy\u1ec7n khen v\u00e0 ch\u00ea, th\u01b0\u1edfng v\u00e0 ph\u1ea1t. Khi h\u1ecd l\u00e0m t\u1ed1t, h\u00e3y cho h\u1ecd h\u01b0\u1edfng tr\u1ecdn v\u1eb9n c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c khen ng\u1ee3i, ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu h\u1ecd l\u00e0m sai, h\u00e3y \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 t\u1eadp trung ho\u00e0n to\u00e0n v\u00e0 nghi\u00eam t\u00fac v\u1ec1 l\u1ed7i l\u1ea7m c\u1ee7a m\u00ecnh v\u00e0 thay \u0111\u1ed5i n\u00f3.<\/p>\n

2\/ \u00a0\u201cT\u00f4i ngh\u0129 b\u1ea1n n\u00ean l\u00e0m gi\u1ed1ng nh\u01b0 (anh A, ch\u1ecb B).\u201d<\/b><\/h4>\n

Ch\u1eafc kh\u00f4ng ai ch\u01b0a t\u1eebng kh\u00f3 ch\u1ecbu v\u1ec1 chuy\u1ec7n \u201ccon nh\u00e0 ngu\u1eddi ta\u201d khi c\u00f2n nh\u1ecf, v\u1eady t\u1ea1i sao ch\u00fang ta l\u1ea1i l\u1eb7p l\u1ea1i \u0111i\u1ec1u n\u00e0y khi l\u1edbn l\u00ean?<\/p>\n

\"Cai-thien-dich-vu-cham-soc-khach-hang-de-ban-hang-hieu-qua\"<\/p>\n

H\u00e3y lu\u00f4n ch\u1ec9 t\u1eadp trung v\u00e0o nh\u00e2n vi\u00ean b\u1ea1n mu\u1ed1n nh\u1eadn x\u00e9t. N\u1ebfu b\u1ea1n \u0111\u1ec1 c\u1eadp \u0111\u1ebfn nh\u1eefng nh\u00e2n vi\u00ean kh\u00e1c trong qu\u00e1 tr\u00ecnh nh\u1eadn x\u00e9t n\u00e0y, d\u00f9 gi\u1ecfi h\u01a1n hay t\u1ec7 h\u01a1n h\u1ecd, \u0111\u1ec1u l\u00e0 kh\u00f4ng n\u00ean. Nh\u00e2n vi\u00ean s\u1ebd xem \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a m\u00ecnh l\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh, c\u00e1i-gai-trong-m\u1eaf ho\u1eb7c l\u00e0 k\u1ebb-t\u1ec7-h\u01a1n-m\u00ecnh. Thay v\u00ec so s\u00e1nh c\u00e1c nh\u00e2n vi\u00ean v\u1edbi nhau, b\u1ea1n h\u00e3y \u0111\u00e1nh gi\u00e1 t\u1eebng nh\u00e2n vi\u00ean d\u1ef1a tr\u00ean c\u00f4ng vi\u1ec7c h\u1ecd ph\u1ee5 tr\u00e1ch v\u00e0 \u0111i\u1ec3m m\u1ea1nh nh\u1ea5t c\u1ee7a h\u1ecd.<\/p>\n

3\/ T\u00f4i s\u1ebd b\u1ecf qua cho b\u1ea1n m\u1ed9t v\u00e0i vi\u1ec7c b\u1edfi v\u00ec\u2026\u201d<\/b><\/h4>\n

B\u1ea5t k\u1ec3 l\u00e0 trong m\u1ed9t bu\u1ed5i nghi\u00eam t\u00fac h\u1ecdp b\u00e0n, \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean, nh\u1eadn x\u00e9t cu\u1ed1i n\u0103m hay ch\u1ec9 l\u00e0 cu\u1ed9c n\u00f3i chuy\u1ec7n th\u00f4ng th\u01b0\u1eddng, nh\u1eefng nh\u1eadn x\u00e9t \u0111\u1ec1u ph\u1ea3i mang t\u00ednh x\u00e2y d\u1ef1ng. \u0110\u00e2y kh\u00f4ng ph\u1ea3i l\u00e0 l\u00fac b\u1ea1n t\u1ecf th\u00e1i \u0111\u1ed9 ban \u01a1n, m\u00e0 l\u00e0 l\u00fac b\u1ea1n \u0111\u01b0a ra nh\u1eefng \u0111i\u1ec1u t\u1ed1t v\u00e0 kh\u00f4ng t\u1ed1t \u0111\u1ec3 h\u1ecd ph\u00e1t huy ho\u1eb7c s\u1eeda \u0111\u1ed5i, v\u00e0 gi\u00fap \u0111\u1ee1 b\u1ea1n v\u1eadn h\u00e0nh c\u1eeda h\u00e0ng t\u1ed1t h\u01a1n.<\/p>\n

\"1440032353_noi-khongjpg\"<\/p>\n

T\u00f3m l\u1ea1i, b\u1ea1n c\u1ea7n tr\u00e1nh nh\u1eefng ph\u00e1t ng\u00f4n c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn nh\u1eefng suy di\u1ec5n ti\u00eau c\u1ef1c t\u1eeb nh\u00e2n vi\u00ean. B\u1ea1n c\u1ea7n t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u01b0a ra nh\u1eefng l\u1eddi ph\u00ea b\u00ecnh ho\u1eb7c nh\u1eadn x\u00e9t mang t\u00ednh x\u00e2y d\u1ef1ng, v\u00e0 c\u00e1ch th\u1ee9c m\u00e0 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ho\u00e0n thi\u1ec7n b\u1ea3n th\u00e2n, \u0111\u00f3 c\u0169ng l\u00e0 c\u00e1ch th\u1ee9c \u0111\u01a1n gi\u1ea3n nh\u1ea5t gi\u00fap h\u1ecd h\u1ebft l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c v\u00e0 c\u00f9ng b\u1ea1n ph\u00e1t tri\u1ec3n c\u1eeda h\u00e0ng m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t thay v\u00ec vi\u1ec7c b\u1ea1n lu\u00f4n ph\u1ea3i theo s\u00e1t, ki\u1ec3m tra v\u00e0 khi\u1ec3n tr\u00e1ch m\u1ed7i ng\u00e0y.<\/p>\n","protected":false},"excerpt":{"rendered":"

C\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng nh\u00e2n vi\u00ean v\u1edbi k\u1ef9 n\u0103ng t\u1ed1t kh\u00f4ng ph\u1ea3i l\u00e0 t\u1ea5t c\u1ea3 y\u1ebfu t\u1ed1 \u0111\u1ec3 quy\u1ebft \u0111\u1ecbnh h\u1ecd s\u1ebd l\u00e0m vi\u1ec7c th\u1eadt t\u1ed1t cho c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n. \u0110\u00f4i khi, ch\u00ednh th\u00e1i \u0111\u1ed9 c\u1ee7a ng\u01b0\u1eddi ch\u1ee7 v\u1edbi nh\u00e2n vi\u00ean s\u1ebd gi\u00fap h\u1ecd ph\u00e1t huy h\u1ebft kh\u1ea3 n\u0103ng \u201cti\u1ec1m \u1ea9n\u201d c\u1ee7a b\u1ea3n th\u00e2n, ho\u1eb7c […]\n","protected":false},"author":101023,"featured_media":2455,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1,6],"tags":[],"yoast_head":"\nV\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, n\u00ean nghi\u00eam kh\u1eafc hay t\u00ecnh c\u1ea3m? - SUNO.vn Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suno.vn\/blog\/voi-nhan-vien-ban-hang-nen-nghiem-khac-hay-tinh-cam\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"V\u1edbi nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, n\u00ean nghi\u00eam kh\u1eafc hay t\u00ecnh c\u1ea3m? 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