{"id":140,"date":"2014-11-28T04:27:11","date_gmt":"2014-11-28T04:27:11","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=140"},"modified":"2017-10-09T13:59:07","modified_gmt":"2017-10-09T06:59:07","slug":"cach-noi-chuyen-de-ban-hang-tot-hon","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/cach-noi-chuyen-de-ban-hang-tot-hon\/","title":{"rendered":"C\u00e1ch n\u00f3i chuy\u1ec7n \u0111\u1ec3 b\u00e1n h\u00e0ng t\u1ed1t h\u01a1n"},"content":{"rendered":"

Giao ti\u1ebfp th\u1ebf n\u00e0o \u0111\u1ec3 b\u00e1n h\u00e0ng t\u1ed1t h\u01a1n<\/em><\/strong>?<\/p>\n

\"Giao<\/p>\n

Khi n\u00f3i \u0111\u1ebfn vi\u1ec7c b\u00e1n h\u00e0ng, nhi\u1ec1u ng\u01b0\u1eddi trong ch\u00fang ta th\u01b0\u1eddng c\u00f3 li\u00ean t\u01b0\u1edfng r\u1eb1ng m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng t\u1ed1t th\u01b0\u1eddng ph\u1ea3i l\u00e0 ng\u01b0\u1eddi h\u01b0\u1edbng ngo\u1ea1i, n\u00f3i nhi\u1ec1u, c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t cu\u1ed9c n\u00f3i chuy\u1ec7n v\u00e0 l\u00e0m to\u00e1t ra v\u1ebb thu h\u00fat, quy\u1ebfn r\u0169.<\/p>\n

Tuy nhi\u00ean, \u0110\u1ea1i h\u1ecdc Pennsylvania sau khi th\u1ef1c hi\u1ec7n 5 nghi\u00ean c\u1ee9u tr\u00ean h\u01a1n 3800 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng \u0111\u00e3 ch\u1ec9 ra r\u1eb1ng v\u1ec1 c\u01a1 b\u1ea3n kh\u00f4ng c\u00f3 t\u1ed3n t\u1ea1i m\u1ed1i li\u00ean h\u1ec7 gi\u1eefa t\u00ednh h\u01b0\u1edbng ngo\u1ea1i v\u00e0 vi\u1ec7c b\u00e1n h\u00e0ng.<\/p>\n

Th\u1ef1c t\u1ebf, ng\u01b0\u1eddi b\u00e1n h\u00e0ng t\u1ed1t l\u00e0 ng\u01b0\u1eddi c\u00e2n b\u1eb1ng gi\u1eefa h\u01b0\u1edbng ngo\u1ea1i v\u00e0 h\u01b0\u1edbng n\u1ed9i v\u00e0 \u0111\u00e3 l\u00e0m kinh doanh nhi\u1ec1u n\u0103m.<\/p>\n

\"ng\u01b0\u1eddi<\/p>\n

M\u1ed9t \u0111i\u1ec1u quan tr\u1ecdng kh\u00e1c c\u1ea7n ch\u00fa \u00fd l\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c n\u00f3i x\u1ea5u \u0111\u1ed1i th\u1ee7. Th\u1eadt l\u00e0 kh\u00f3 im l\u1eb7ng khi kh\u00e1ch h\u00e0ng \u0111\u01b0a ra s\u1ea3n ph\u1ea9m c\u1ea1nh tranh, nh\u01b0ng b\u1ea1n n\u00ean nh\u1edb r\u1eb1ng n\u00f3i x\u1ea5u s\u1ea3n ph\u1ea9m \u0111\u1ed1i th\u1ee7 s\u1ebd c\u00f3 hi\u1ec7u \u1ee9ng ng\u01b0\u1ee3c l\u1ea1i v\u1edbi \u00fd \u0111\u1ecbnh c\u1ee7a b\u1ea1n. C\u00e1c nh\u00e0 khoa h\u1ecdc x\u00e3 h\u1ed9i g\u1ecdi hi\u1ec7n t\u01b0\u1ee3ng n\u00e0y l\u00e0 \u201cchuy\u1ec3n giao \u0111\u1eb7c \u0111i\u1ec3m t\u1ef1 nhi\u00ean\u201d. Ngh\u0129a l\u00e0 khi b\u1ea1n n\u00f3i x\u1ea5u v\u1ec1 m\u1ed9t ng\u01b0\u1eddi, th\u00ec ng\u01b0\u1eddi nghe th\u01b0\u1eddng li\u00ean t\u01b0\u1edfng nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m \u0111\u00f3 v\u1edbi b\u1ea1n. V\u00ec v\u1eady khi b\u1ea1n n\u00f3i s\u1ea3n ph\u1ea9m c\u1ee7a \u0111\u1ed1i th\u1ee7 l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng k\u00e9m, kh\u00f4ng \u0111\u00e1ng tin c\u1eady, th\u00ec kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng s\u1ebd li\u00ean t\u01b0\u1edfng c\u00e1c \u0111i\u1ec1u \u0111\u00f3 v\u1edbi s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n.<\/p>\n

D\u01b0\u1edbi \u0111\u00e2y, ch\u00fang t\u00f4i li\u1ec7t k\u00ea m\u1ed9t danh s\u00e1ch th\u1ef1c s\u1ef1 h\u1eefu \u00edch c\u00e1c t\u00ecnh hu\u1ed1ng th\u01b0\u1eddng g\u1eb7p khi giao ti\u1ebfp t\u1ea1i c\u1eeda h\u00e0ng m\u00e0 b\u1ea1n n\u00ean \u0111\u00e0o t\u1ea1o l\u1ea1i cho nh\u00e2n vi\u00ean m\u00ecnh \u0111\u1ec3 b\u00e1n h\u00e0ng t\u1ed1t h\u01a1n:<\/p>\n

Thay v\u00ec n\u00f3i:<\/p>\n

– \u201cM\u1eb7t h\u00e0ng \u0111\u00f3 n\u1eb1m \u1edf tr\u00ean k\u1ec7 ph\u00eda b\u00ean kia\u201d. H\u00e3y thay b\u1eb1ng: \u201cAnh\/ch\u1ecb \u0111i theo em, em s\u1ebd d\u1eaft anh ch\u1ecb \u0111\u1ebfn ngay k\u1ec7 h\u00e0ng\u201d<\/p>\n

– Ho\u1eb7c thay: \u201cS\u1ea3n ph\u1ea9m \u0111\u00f3 b\u00ean em h\u1ebft h\u00e0ng r\u1ed3i\u201d, b\u1eb1ng: \u201cHi\u1ec7n t\u1ea1i s\u1ea3n ph\u1ea9m n\u00e0y b\u00ean em h\u1ebft h\u00e0ng, em c\u00f3 c\u00e1c s\u1ea3n ph\u1ea9m thay th\u1ebf t\u01b0\u01a1ng \u0111\u01b0\u01a1ng \u2026. Ho\u1eb7c em c\u00f3 th\u1ec3 g\u1ecdi l\u1ea1i cho anh\/ ch\u1ecb khi b\u00ean em c\u00f3 h\u00e0ng tr\u1edf l\u1ea1i kh\u00f4ng \u1ea1?\u201d<\/p>\n

– \u201cEm kh\u00f4ng l\u00e0m \u1edf b\u1ed9 ph\u1eadn n\u00e0y (b\u1ed9 ph\u1eadn b\u00e1n h\u00e0ng)\u201d v\u1edbi \u201c\u0110\u1ec3 em t\u00ecm \u0111\u00fang ng\u01b0\u1eddi h\u1ed7 tr\u1ee3 anh\/ ch\u1ecb nh\u00e9\u201d.<\/p>\n

– \u201cXin h\u00e3y b\u00ecnh t\u0129nh\u201d v\u1edbi \u201c Em xin l\u1ed7i\u201d<\/p>\n

– \u201c\u0110i\u1ec1u n\u00e0y ng\u01b0\u1ee3c v\u1edbi ch\u00ednh s\u00e1ch c\u1ee7a c\u1eeda h\u00e0ng em \u2026\u201d v\u1edbi \u201c\u0110\u00fang ra ch\u00ednh s\u00e1ch c\u1ee7a c\u1eeda h\u00e0ng em l\u00e0 \u2026. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y em c\u00f3 th\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y: \u2026. cho anh\/ ch\u1ecb.\u201d<\/p>\n

– \u201cAnh\/ ch\u1ecb sai r\u1ed3i\u201d v\u1edbi \u201c Em ngh\u0129 l\u00e0 c\u00f3 s\u1ef1 hi\u1ec3u l\u1ea7m \u1edf \u0111\u00e2y\u201d.<\/p>\n

– \u201cC\u1eeda h\u00e0ng em \u0111\u00f3ng c\u1eeda r\u1ed3i\u201d v\u1edbi \u201c C\u1eeda h\u00e0ng em \u0111\u00f3ng c\u1eeda l\u00fac \u2026. gi\u1edd v\u00e0 m\u1edf c\u1eeda l\u1ea1i l\u00fac \u2026 gi\u1edd. C\u00f3 vi\u1ec7c g\u00ec em c\u00f3 th\u1ec3 gi\u00fap nhanh anh\/ ch\u1ecb l\u00fac n\u00e0y kh\u00f4ng?\u201d.<\/p>\n

\u2026\u2026..<\/p>\n

C\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1ch giao ti\u1ebfp \u0111\u1ec3 khi\u1ebfn vi\u1ec7c b\u00e1n h\u00e0ng t\u1ed1t h\u01a1n, t\u00f9y theo ng\u00e0nh h\u00e0ng kinh doanh b\u1ea1n c\u00f3 th\u1ec3 h\u01b0\u1edbng \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u00ecnh theo chu\u1ea9n m\u1ef1c \u0111\u1ec3 c\u00f3 th\u1ec3 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch t\u1ed1t nh\u1ea5t. \u00a0Ch\u1ec9 c\u1ea7n nh\u00e2n vi\u00ean trong c\u1eeda h\u00e0ng b\u1ea1n giao ti\u1ebfp kh\u00e9o l\u00e9o, ch\u00fa \u00fd \u0111\u1ebfn l\u1eddi n\u00f3i v\u00e0 c\u1eed ch\u1ec9 khi ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng, th\u00ec \u0111\u00e3 g\u00f3p ph\u1ea7n t\u0103ng \u0111\u00e1ng k\u1ec3 c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng cho c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n

Xem th\u00eam:<\/strong><\/em><\/p>\n