{"id":119462,"date":"2020-09-09T18:00:54","date_gmt":"2020-09-09T11:00:54","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=119462"},"modified":"2020-09-09T23:23:16","modified_gmt":"2020-09-09T16:23:16","slug":"hoc-cach-tu-choi-khach-hang-ma-khong-gay-mat-long","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/hoc-cach-tu-choi-khach-hang-ma-khong-gay-mat-long\/","title":{"rendered":"H\u1ecdc c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng"},"content":{"rendered":"\n

Khi kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 v\u1edbi c\u00f4ng ty \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3, h\u1ecd lu\u00f4n mu\u1ed1n nghe c\u00e2u tr\u1ea3 l\u1eddi l\u00e0 “C\u00f3” cho t\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u c\u1ee7a m\u00ecnh. Nh\u01b0ng \u0111i\u1ec1u \u0111\u00f3 ch\u1eafc ch\u1eafn kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c. Trong m\u1ed9t s\u1ed1 t\u00ecnh hu\u1ed1ng, \u0111\u00f4i khi ch\u00fang ta \u1edf v\u00e0o th\u1ebf b\u1ea5t kh\u1ea3 kh\u00e1ng v\u00e0 ph\u1ea3i t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n

V\u1edbi nh\u1eefng l\u1eddi t\u1eeb \u200b\u200bch\u1ed1i nghi\u00eam t\u00fac v\u00e0 qu\u00e1 th\u1eb3ng th\u1eafn, c\u00f3 th\u1ec3 v\u00f4 t\u00ecnh t\u1ea1o ra ph\u1ea3n \u1ee9ng ti\u00eau c\u1ef1c trong c\u1ea3m x\u00fac c\u1ee7a kh\u00e1ch h\u00e0ng. H\u1ecd c\u00f3 th\u1ec3 qu\u00e1t th\u00e1o, t\u1ee9c gi\u1eadn, th\u1eadm ch\u00ed \u0111e d\u1ecda tr\u01b0\u1edbc khi b\u1ecf \u0111i \u2013 \u0111i\u1ec1u n\u00e0y ho\u00e0n to\u00e0n d\u1ec5 hi\u1ec3u. Sau \u0111\u00f3, trong l\u00fac b\u1ef1c b\u1ed9i, kh\u00f3 ch\u1ecbu, h\u1ecd l\u1ea1i nhanh ch\u00f3ng chia s\u1ebb c\u00e2u chuy\u1ec7n tr\u00ean ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng m\u1ea1ng x\u00e3 h\u1ed9i \u2013 n\u01a1i m\u00e0 m\u1ed9t tr\u1ea3i nghi\u1ec7m x\u1ea5u l\u1ea1i c\u00f3 kh\u1ea3 n\u0103ng \u0111\u01b0\u1ee3c chia s\u1ebb cao h\u01a1n g\u1ea5p 3 l\u1ea7n so v\u1edbi nh\u1eefng c\u00e2u chuy\u1ec7n t\u00edch c\u1ef1c.<\/p>\n\n\n\n

\u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao b\u1ea1n n\u00ean l\u1ef1a ch\u1ecdn, c\u00e2n nh\u1eafc l\u1ed1i di\u1ec5n \u0111\u1ea1t c\u1ee7a m\u00ecnh trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u00e0y thay v\u00ec n\u00f3i lu\u00f4n l\u00e0 \u201cKh\u00f4ng\u201d. Th\u00eam n\u1eefa, hi\u1ec3u \u0111\u01b0\u1ee3c c\u01a1 ch\u1ebf t\u1eeb ch\u1ed1i l\u00e0 b\u1ea1n \u0111\u00e3 n\u1eafm trong tay ch\u00eca kh\u00f3a ti\u1ebfp c\u1eadn nh\u1eefng t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n h\u01a1n khi ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. <\/p>\n\n\n\n

\"L\u00e0m
L\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 n\u00f3i l\u1eddi t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3, kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng?<\/strong><\/em><\/figcaption><\/figure><\/div>\n\n\n\n

Ngh\u1ec7 thu\u1eadt t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh ch\u0103m s\u00f3c:<\/h2>\n\n\n\n

Ph\u1ea3n h\u1ed3i ch\u01b0a t\u1ed1i \u01b0u c\u00f3 th\u1ec3 b\u1ecb hi\u1ec3u nh\u1ea7m th\u00e0nh tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng x\u1ea5u. \u0110\u1ec3 tr\u00e1nh \u0111i\u1ec1u \u0111\u00f3, b\u1ea1n c\u1ea7n ph\u1ea3i ti\u1ebfp c\u1eadn t\u1eebng kh\u00f3 kh\u0103n khi t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch c\u1ea9n th\u1eadn h\u01a1n. Nh\u01b0ng l\u00e0m th\u1ebf n\u00e0o b\u00e2y gi\u1edd? H\u00e3y c\u00f9ng SUNO<\/a> tham kh\u1ea3o 7 chi\u1ebfn thu\u1eadt n\u00f3i kh\u00f4ng d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 t\u00ecm cho m\u00ecnh c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3<\/strong> m\u00e0 v\u1eabn kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng h\u1ecd.<\/strong><\/em><\/p>\n\n\n\n

1. S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef t\u00edch c\u1ef1c:<\/h3>\n\n\n\n

M\u1ed7i l\u1ea7n n\u00f3i kh\u00f4ng v\u1edbi kh\u00e1ch h\u00e0ng c\u0169ng ch\u00ednh l\u00e0 l\u00fac b\u1ea1n \u0111ang g\u1eedi \u0111i th\u00f4ng \u0111i\u1ec7p r\u1eb1ng b\u1ea1n kh\u00f4ng mu\u1ed1n gi\u00fap \u0111\u1ee1 h\u1ecd. Ngay c\u1ea3 khi kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t vi\u1ec7c g\u00ec, v\u1eabn lu\u00f4n c\u00f3 nh\u1eefng c\u00e1ch t\u00edch c\u1ef1c \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t \u0111i\u1ec1u n\u00e0y.<\/p>\n\n\n\n

Gi\u1ea3 s\u1eed m\u1ed9t kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 tr\u1ef1c tuy\u1ebfn v\u00e0 c\u1ea7n update l\u00ean b\u1ea3n m\u1edbi h\u01a1n. Tuy nhi\u00ean, theo quy \u0111\u1ecbnh, b\u1ea1n kh\u00f4ng th\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y tr\u1eeb khi \u0111\u00e2y l\u00e0 t\u00e0i kho\u1ea3n tr\u1ea3 ph\u00ed. C\u00f3 hai l\u1ef1a ch\u1ecdn khi n\u00f3i v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y:<\/p>\n\n\n\n

  • R\u1ea5t ti\u1ebfc, t\u00e0i kho\u1ea3n c\u1ee7a anh ph\u1ea3i l\u00e0 th\u00e0nh vi\u00ean tr\u1ea3 ph\u00ed m\u1edbi \u0111\u01b0\u1ee3c update l\u00ean phi\u00ean b\u1ea3n m\u1edbi h\u01a1n. C\u00f2n hi\u1ec7n t\u1ea1i, anh ch\u01b0a \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c \u0111\u1ea7y \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n cho y\u00eau c\u1ea7u n\u00e0y => V\u1edbi c\u00e2u tr\u1ea3 l\u1eddi nh\u01b0 v\u1eady s\u1ebd d\u1ec5 g\u00e2y ra c\u1ea3m gi\u00e1c ti\u00eau c\u1ef1c cho kh\u00e1ch h\u00e0ng, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y nh\u01b0 b\u1ea1n \u0111ang xem th\u01b0\u1eddng v\u00ec h\u1ecd s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n mi\u1ec5n ph\u00ed.<\/li>
  • Ch\u1eafc ch\u1eafn r\u1ed3i, anh ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 update l\u00ean b\u1ea3n m\u1edbi n\u1ebfu nh\u01b0 m\u00ecnh s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n tr\u1ea3 ph\u00ed. \u0110\u00e2y l\u00e0 h\u01b0\u1edbng d\u1eabn \u0111\u1ec3 m\u00ecnh \u0111\u0103ng k\u00fd tr\u1edf th\u00e0nh t\u00e0i kho\u1ea3n tr\u1ea3 ph\u00ed (d\u1eabn link), n\u1ebfu anh c\u00f3 th\u1eafc m\u1eafc ch\u1ed7 n\u00e0o khi \u0111\u1ecdc h\u01b0\u1edbng d\u1eabn th\u00ec c\u1ee9 ph\u1ea3n h\u1ed3i \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p.<\/li><\/ul>\n\n\n\n

    B\u1eb1ng c\u00e1ch l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng \u00e1n th\u1ee9 hai, b\u1ea1n kh\u00f4ng nh\u1eefng c\u00f3 th\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng c\u00f3 th\u00eam \u0111\u01b0\u1ee3c m\u1ed9t kh\u00e1ch h\u00e0ng tr\u1ea3 ph\u00ed, m\u00e0 c\u00f2n ch\u1ee9ng t\u1ecf \u0111\u01b0\u1ee3c s\u1ef1 t\u00edch c\u1ef1c, th\u00e0nh \u00fd c\u1ee7a m\u00ecnh trong cu\u1ed9c n\u00f3i chuy\u1ec7n.<\/p>\n\n\n\n

    2. T\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p nh\u1ea5t:<\/h3>\n\n\n\n

    Khi b\u1ea1n kh\u00f4ng th\u1ec3 cung c\u1ea5p nh\u1eefng g\u00ec kh\u00e1ch h\u00e0ng mong mu\u1ed1n, h\u00e3y c\u1ed1 g\u1eafng xoa d\u1ecbu n\u1ed7i th\u1ea5t v\u1ecdng t\u1eeb s\u1ef1 t\u1eeb ch\u1ed1i b\u1eb1ng c\u00e1ch g\u1ee3i \u00fd c\u00e1c gi\u1ea3i ph\u00e1p thay th\u1ebf hi\u1ec7u qu\u1ea3, ph\u00f9 h\u1ee3p nh\u1ea5t. Th\u1eadm ch\u00ed, c\u00f3 th\u1ec3 \u0111i\u1ec1u \u0111\u00f3 s\u1ebd ch\u01b0a t\u1ed1i \u01b0u nh\u1ea5t cho kh\u00e1ch h\u00e0ng nh\u01b0ng h\u1ecd v\u1eabn s\u1ebd \u0111\u00e1nh gi\u00e1 cao n\u1ed7 l\u1ef1c c\u1ee7a b\u1ea1n. Gi\u1ea3 s\u1eed kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n h\u1ecfi v\u1ec1 m\u1ed9t s\u1ea3n ph\u1ea9m c\u1ee5 th\u1ec3 m\u00e0 b\u1ea1n kh\u00f4ng cung c\u1ea5p. B\u1ea1n c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn tr\u00ecnh b\u00e0y nh\u01b0 sau:<\/p>\n\n\n\n

    • T\u00f4i xin l\u1ed7i, ch\u00fang t\u00f4i kh\u00f4ng cung c\u1ea5p s\u1ea3n ph\u1ea9m c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u n\u00e0y.<\/li>
    • Ch\u00fang t\u00f4i kh\u00f4ng b\u00e1n s\u1ea3n ph\u1ea9m c\u1ee7a h\u00e3ng n\u00e0y nh\u01b0ng b\u00f9 l\u1ea1i, ch\u00fang t\u00f4i c\u00f3 nh\u1eefng s\u1ea3n ph\u1ea9m t\u01b0\u01a1ng t\u1ef1 m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 quan t\u00e2m.<\/li><\/ul>\n\n\n\n

      T\u1ea5t nhi\u00ean, l\u1ef1a ch\u1ecdn th\u1ee9 hai s\u1ebd l\u00e0 l\u1ef1a ch\u1ecdn kh\u00f4n ngoan. B\u1eb1ng c\u00e1ch cung c\u1ea5p m\u1ed9t gi\u1ea3i ph\u00e1p thay th\u1ebf, b\u1ea1n v\u1eabn c\u00f3 c\u01a1 h\u1ed9i ki\u1ebfm th\u00eam m\u1ed9t \u0111\u01a1n h\u00e0ng. \u0110i\u1ec1u quan tr\u1ecdng n\u1eefa l\u00e0 b\u1ea1n n\u00ean hi\u1ec3u r\u00f5 v\u1ec1 t\u1eebng th\u00f4ng tin chi ti\u1ebft, c\u00f4ng d\u1ee5ng c\u1ee7a s\u1ea3n ph\u1ea9m \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0a ra m\u1ed9t gi\u1ea3i ph\u00e1p thay th\u1ebf t\u1ed1i \u01b0u nh\u1ea5t.<\/p>\n\n\n\n

      3. L\u00e0m r\u00f5 m\u1ecdi v\u1ea5n \u0111\u1ec1 tr\u01b0\u1edbc khi t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng<\/strong>:<\/h3>\n\n\n\n

      \u0110\u00f4i khi kh\u00e1ch h\u00e0ng n\u00f3i hay n\u00f3i v\u00f2ng vo v\u00e0 kh\u00f4ng th\u1ec3 di\u1ec5n t\u1ea3 r\u00f5 r\u00e0ng, ch\u00ednh x\u00e1c ngay t\u1eeb \u0111\u1ea7u nh\u1eefng g\u00ec h\u1ecd \u0111ang y\u00eau c\u1ea7u. \u0110\u1eebng v\u1ed9i tr\u1ea3 l\u1eddi \u201cKh\u00f4ng\u201d cho xong chuy\u1ec7n m\u00e0 h\u00e3y n\u1eafm th\u00f4ng tin th\u1eadt c\u1ea9n th\u1eadn \u0111\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m. H\u00e3y \u0111\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi l\u00e0m r\u00f5 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n hi\u1ec3u m\u1ecdi th\u1ee9. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 v\u00ed d\u1ee5 v\u1ec1 nh\u1eefng c\u00e2u h\u1ecfi m\u00e0 b\u1ea1n n\u00ean s\u1eed d\u1ee5ng \u0111\u1ec3 l\u00e0m r\u00f5 v\u1ea5n \u0111\u1ec1 v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh:<\/p>\n\n\n\n

      • \u201cT\u00f4i kh\u00f4ng ch\u1eafc m\u00ecnh hi\u1ec3u \u00fd c\u1ee7a b\u1ea1n, mong b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i r\u00f5 h\u01a1n v\u1ec1 \u2026\u2026.\u201d<\/li>
      • \u201cN\u1ebfu t\u00f4i hi\u1ec3u \u0111\u00fang th\u00ec c\u00f3 ph\u1ea3i b\u1ea1n \u0111ang mu\u1ed1n \u2026\u2026\u201d<\/li>
      • \u201c\u0110\u1ec3 kh\u1eb3ng \u0111\u1ecbnh l\u1ea1i v\u1ea5n \u0111\u1ec1, b\u1ea1n c\u00f3 th\u1ec3 x\u00e1c nh\u1eadn v\u00e0i \u0111i\u1ec1u nh\u01b0 \u2026..\u201d<\/li><\/ul>\n\n\n\n

        Tr\u1ecdng t\u00e2m \u1edf \u0111\u00e2y kh\u00f4ng ph\u1ea3i \u1edf vi\u1ec7c n\u00f3i “Kh\u00f4ng” ho\u1eb7c “C\u00f3”. \u1ea4n t\u01b0\u1ee3ng m\u00e0 b\u1ea1n \u0111\u1ec3 l\u1ea1i m\u1edbi th\u1ef1c s\u1ef1 l\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ea7n quan t\u00e2m. H\u00e3y th\u1ec3 hi\u1ec7n cho kh\u00e1ch h\u00e0ng th\u1ea5y n\u1ed7 l\u1ef1c c\u1ee7a m\u00ecnh trong vi\u1ec7c suy ngh\u0129 \u0111\u1ebfn t\u00ecnh hu\u1ed1ng t\u1eeb kh\u00eda c\u1ea1nh kh\u00e1ch h\u00e0ng. V\u00e0 b\u1ea1n \u0111ang c\u1ed1 g\u1eafng nh\u01b0ng kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u, thay v\u00ec t\u1eadp trung v\u00e0o sai l\u1ea7m c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

        4. \u0110\u01b0a ra m\u1ed9t l\u1eddi gi\u1ea3i th\u00edch th\u1ecfa \u0111\u00e1ng<\/strong> cho vi\u1ec7c t\u1eeb ch\u1ed1i:<\/h3>\n\n\n\n

        Kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng \u0111\u1ec1u c\u00f3 m\u1ee9c \u0111\u1ed9 hi\u1ec3u bi\u1ebft v\u1ec1 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n theo c\u00f9ng m\u1ed9t c\u00e1ch. M\u1ed9t trong s\u1ed1 h\u1ecd s\u1ebd y\u00eau c\u1ea7u m\u1ed9t l\u1eddi gi\u1ea3i th\u00edch chi ti\u1ebft ho\u1eb7c ch\u1ec9 \u0111\u01a1n gi\u1ea3n kh\u00e1c nhau \u0111\u1ec3 th\u1ef1c hi\u1ec7n mua h\u00e0ng. Ch\u1eb3ng h\u1ea1n, b\u1ea1n l\u00e0 m\u1ed9t nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m v\u00e0 m\u1ed9t kh\u00e1ch h\u00e0ng \u0111ang g\u1eb7p kh\u00f3 kh\u0103n khi s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m tr\u00ean website c\u1ee7a c\u00f4ng ty. B\u1ea1n c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn v\u1ea5n \u0111\u1ec1 n\u00e0y theo hai c\u00e1ch:<\/p>\n\n\n\n

        • L\u00e0m theo c\u00e1c b\u01b0\u1edbc trong h\u01b0\u1edbng d\u1eabn l\u00e0 b\u1ea1n \u0111\u00e3 ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng, tr\u1eeb khi do b\u1ea1n thao t\u00e1c kh\u00f4ng \u0111\u00fang.<\/li>
        • T\u00f4i s\u1ebd c\u00f9ng b\u1ea1n l\u00e0m theo c\u00e1c b\u01b0\u1edbc trong h\u01b0\u1edbng d\u1eabn. N\u1ebfu v\u1eabn ch\u01b0a \u0111\u01b0\u1ee3c, t\u00f4i s\u1ebd xem l\u1ea1i, li\u1ec7u ch\u00fang ta c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n ch\u01b0a \u0111\u00fang \u1edf b\u01b0\u1edbc n\u00e0o v\u00e0 s\u1eeda n\u00f3.<\/li><\/ul>\n\n\n\n

          C\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1ch \u0111\u1ec3 ti\u1ebfp c\u1eadn m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3. N\u1ebfu m\u1ed9t kh\u00e1ch h\u00e0ng c\u1ea7n m\u1ed9t v\u00ed d\u1ee5, h\u00e3y ch\u1ec9 cho h\u1ecd th\u1ea5y. N\u1ebfu h\u1ecd mu\u1ed1n h\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc, t\u1eebng b\u01b0\u1edbc, h\u00e3y l\u00e0m c\u00f9ng h\u1ecd. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

          5. \u0110\u1ed3ng c\u1ea3m v\u00e0 t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng b\u1eb1ng s\u1ef1 th\u00e0nh t\u00e2m:<\/h3>\n\n\n\n

          R\u00f5 r\u00e0ng b\u1ea1n kh\u00f4ng th\u1ec3 l\u00fac n\u00e0o c\u0169ng \u0111\u01b0a ra cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh m\u1ed9t gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u cho nh\u1eefng y\u00eau c\u1ea7u c\u1ee7a h\u1ecd, cho d\u00f9 v\u1ea5n \u0111\u1ec1 \u0111\u00f3 th\u1ebf n\u00e0o. N\u1ebfu ph\u1ea3i t\u1eeb ch\u1ed1i, ch\u1eafc ch\u1eafn r\u1eb1ng m\u00ecnh tr\u1ea3 l\u1eddi l\u1ecbch s\u1ef1. \u0110\u1eebng t\u1eeb ch\u1ed1i m\u1ed9t c\u00e1ch th\u1eb3ng th\u1eebng v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. \u0110\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 th\u00f4ng \u0111i\u1ec7p m\u00e0 b\u1ea1n mu\u1ed1n g\u1eedi \u0111\u1ebfn h\u1ecd. Thay v\u00e0o \u0111\u00f3, s\u1ef1 \u0111\u1ed3ng c\u1ea3m cho ph\u00e9p b\u1ea1n thi\u1ebft l\u1eadp k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh. <\/p>\n\n\n\n

          Trong h\u1ea7u h\u1ebft c\u00e1c tr\u01b0\u1eddng h\u1ee3p, khi b\u1ea1n c\u1ea7n \u0111\u01b0a ra nh\u1eefng tin t\u1ee9c ti\u00eau c\u1ef1c, c\u1ea7n ph\u1ea3i b\u1eaft \u0111\u1ea7u b\u1eb1ng s\u1ef1 \u0111\u1ed3ng c\u1ea3m \u0111\u1ec3 cho kh\u00e1ch h\u00e0ng th\u1ea5y r\u1eb1ng b\u1ea1n quan t\u00e2m v\u00e0 s\u1ebd c\u1ed1 g\u1eafng h\u1ebft s\u1ee9c \u0111\u1ec3 gi\u00fap h\u1ecd. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c c\u1ee5m t\u1eeb \u0111\u1ed3ng c\u1ea3m m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng khi giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh:<\/p>\n\n\n\n

          • \u201cT\u00f4i c\u0169ng s\u1ebd c\u1ea3m th\u1ea5y nh\u01b0 v\u1eady trong ho\u00e0n c\u1ea3nh c\u1ee7a b\u1ea1n, h\u00e3y xem ch\u00fang ta c\u00f3 th\u1ec3 l\u00e0m g\u00ec \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y\u2026.\u201d<\/li>
          • \u201cT\u00f4i ho\u00e0n to\u00e0n hi\u1ec3u \u0111\u01b0\u1ee3c \u2026.”<\/li>
          • \u201cT\u00f4i bi\u1ebft b\u1ea1n \u0111ang c\u1ea3m th\u1ea5y \u2026\u2026\u201d<\/li><\/ul>\n\n\n\n
            L\u1ea5y v\u00ed d\u1ee5 c\u00f3 m\u1ed9t kh\u00e1ch h\u00e0ng mu\u1ed1n tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m sau m\u1ed9t th\u1eddi gian d\u00e0i s\u1eed d\u1ee5ng v\u00e0 c\u0169ng qua th\u1eddi gian b\u1ea3o h\u00e0nh kh\u00e1 xa. Theo ch\u00ednh s\u00e1ch c\u00f4ng ty, b\u1ea1n c\u00f3 th\u1ec3 tr\u1ea3 l\u1eddi theo hai c\u00e1ch nh\u01b0 sau:<\/em><\/h5>\n\n\n\n
            • Do ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty, b\u1ea1n kh\u00f4ng th\u1ec3 tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m v\u00ec \u0111\u00e3 qu\u00e1 th\u1eddi gian b\u1ea3o h\u00e0nh. T\u00f4i xin l\u1ed7i v\u00ec kh\u00f4ng gi\u00fap \u0111\u01b0\u1ee3c g\u00ec cho b\u1ea1n.<\/li>
            • T\u00f4i hi\u1ec3u v\u1ea5n \u0111\u1ec1 b\u1ea1n \u0111ang g\u1eb7p ph\u1ea3i. T\u00f4i c\u0169ng \u0111\u00e3 c\u1ed1 g\u1eafng n\u00f3i chuy\u1ec7n v\u1edbi qu\u1ea3n l\u00fd v\u1ec1 v\u1ea5n \u0111\u1ec1 n\u00e0y. Nh\u01b0ng do ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty, t\u00f4i kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p nh\u1eadn l\u1ea1i n\u00f3. Th\u1eadt s\u1ef1 xin l\u1ed7i b\u1ea1n!<\/li><\/ul>\n\n\n\n

              6. Tr\u00ec ho\u00e3n v\u00e0 theo d\u00f5i r\u1ed3i m\u1edbi t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng:<\/strong><\/strong><\/h3>\n\n\n\n

              N\u1ebfu kh\u00f4ng th\u1ec3 ho\u00e0n to\u00e0n t\u1eeb ch\u1ed1i ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m tr\u00f2 chuy\u1ec7n, h\u00e3y \u01b0\u1edbc l\u01b0\u1ee3ng v\u00e0 \u0111\u01b0a ra gi\u1edbi h\u1ea1n th\u1eddi gian \u0111\u1ec3 c\u00f3 th\u1ec3 th\u00f4ng b\u00e1o l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng. Thay v\u00ec n\u00f3i \u201cKh\u00f4ng\u201d ngay l\u1eadp t\u1ee9c v\u1edbi kh\u00e1ch h\u00e0ng, h\u00e3y th\u1eed ghi nh\u1eadn v\u1ea5n \u0111\u1ec1, theo d\u00f5i th\u00f4ng tin v\u1ec1 t\u00ednh n\u0103ng ho\u1eb7c s\u1ea3n ph\u1ea9m m\u00e0 h\u1ecd \u0111\u00e3 h\u1ecfi.<\/p>\n\n\n\n

              Sau \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 th\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng v\u1ec1 ti\u1ebfn \u0111\u1ed9 ho\u1eb7c k\u1ebft qu\u1ea3 c\u1ee7a v\u1ea5n \u0111\u1ec1 \u0111\u00f3. Theo d\u00f5i \u0111\u01a1n gi\u1ea3n s\u1ebd kh\u00f4ng m\u1ea5t nhi\u1ec1u th\u1eddi gian. Tuy nhi\u00ean, h\u00e3y nh\u1edb ph\u1ea3i th\u00f4ng b\u00e1o l\u1ea1i, n\u1ebfu b\u1ea1n qu\u00ean v\u00e0 b\u1ecf qua v\u1ec1 vi\u1ec7c th\u00f4ng b\u00e1o. \u0110i\u1ec1u n\u00e0y ch\u1eafc ch\u1eafn s\u1ebd l\u00e0m gia t\u0103ng th\u00eam s\u1ef1 th\u1ea5t v\u1ecdng v\u00e0 b\u1ef1c b\u1ed9i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

              7. C\u1ed1 g\u1eafng h\u1ebft s\u1ee9c \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/strong> tr\u01b0\u1edbc khi t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng:<\/strong><\/h3>\n\n\n\n

              Bi\u1ec3u hi\u1ec7n cho kh\u00e1ch h\u00e0ng th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 ti\u1ebfc nu\u1ed1i khi kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a h\u1ecd. Cho kh\u00e1ch h\u00e0ng th\u1ea5y r\u1eb1ng b\u1ea1n th\u1ef1c s\u1ef1 mu\u1ed1n gi\u00fap \u0111\u1ee1 l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 gi\u00e0nh \u0111\u01b0\u1ee3c l\u00f2ng tin c\u1ee7a h\u1ecd. B\u1ea5t k\u1ec3 gi\u1ea3i ph\u00e1p b\u1ea1n \u0111\u01b0a ra c\u00f3 gi\u00fap gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c hay kh\u00f4ng th\u00ec vi\u1ec7c c\u00f3 gi\u1ea3i ph\u00e1p n\u00e0o \u0111\u00f3 v\u1eabn t\u1ed1t h\u01a1n l\u00e0 kh\u00f4ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 k\u1ecbch b\u1ea3n cho t\u00ecnh hu\u1ed1ng n\u00e0y:<\/p>\n\n\n\n

              • \u201cR\u1ea5t ti\u1ebfc hi\u1ec7n t\u1ea1i ch\u00fang t\u00f4i kh\u00f4ng th\u1ec3 tri\u1ec3n khai t\u00ednh n\u0103ng n\u00e0y. Tuy nhi\u00ean, h\u00e3y \u0111\u1ec3 t\u00f4i ki\u1ec3m tra v\u1edbi Ph\u00f2ng K\u1ef9 thu\u1eadt xem li\u1ec7u ch\u00fang t\u00f4i c\u00f3 th\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y trong t\u01b0\u01a1ng lai. \u201d<\/li>
              • \u201cR\u1ea5t ti\u1ebfc v\u00ec ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i Gi\u00e1ng sinh c\u1ee7a ch\u00fang t\u00f4i \u0111\u00e3 k\u1ebft th\u00fac. Tuy nhi\u00ean, ch\u00fang t\u00f4i r\u1ea5t vui khi \u0111\u01b0\u1ee3c gi\u1ea3m gi\u00e1 15% cho g\u00f3i \u0111\u0103ng k\u00fd n\u00e0y v\u00ec b\u1ea1n \u0111\u00e3 l\u00e0 kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft c\u1ee7a ch\u00fang t\u00f4i trong 5 n\u0103m. \u201d<\/li><\/ul>\n\n\n\n

                L\u1eddi k\u1ebft:<\/h2>\n\n\n\n

                H\u00e3y nh\u1edb r\u1eb1ng kh\u00e1ch h\u00e0ng kh\u00f4ng \u1edf l\u1ea1i m\u00e3i m\u00e3i ch\u1ec9 v\u00ec b\u1ea1n \u0111\u00e3 gi\u00fap \u0111\u1ee1 h\u1ecd. Tuy nhi\u00ean, h\u1ecd s\u1ebd nhanh ch\u00f3ng b\u1ecf \u0111i khi c\u1ea3m th\u1ea5y r\u1eb1ng b\u1ea1n kh\u00f4ng mu\u1ed1n gi\u00fap \u0111\u1ee1. Th\u1ebf nh\u01b0ng, b\u1ea1n kh\u00f4ng th\u1ec3 l\u00fac n\u00e0o c\u0169ng \u0111\u1ed3ng \u00fd v\u1edbi m\u1ecdi y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. V\u1eady n\u00ean h\u1ecdc c\u00e1ch n\u00f3i kh\u00f4ng m\u1ed9t c\u00e1ch tinh t\u1ebf ch\u1eafc ch\u1eafn l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng r\u1ea5t quan tr\u1ecdng trong vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n","protected":false},"excerpt":{"rendered":"

                Ch\u1eafc ch\u1eafn kh\u00f4ng ph\u1ea3i l\u00fac n\u00e0o c\u0169ng c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c t\u1ea5t c\u1ea3 y\u00eau c\u1ea7u. Trong m\u1ed9t s\u1ed1 t\u00ecnh hu\u1ed1ng, \u0111\u00f4i khi ch\u00fang ta \u1edf v\u00e0o th\u1ebf b\u1ea5t kh\u1ea3 kh\u00e1ng v\u00e0 ph\u1ea3i t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng. Nh\u01b0ng n\u00f3i nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3 m\u00e0 v\u1eabn kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng h\u1ecd.<\/p>\n","protected":false},"author":101019,"featured_media":119464,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[100],"tags":[1649,11,1648],"yoast_head":"\nH\u1ecdc c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng - SUNO.vn Blog<\/title>\n<meta name=\"description\" content=\"K\u1ef9 n\u0103ng Ch\u0103m s\u00f3c Kh\u00e1ch h\u00e0ng quan tr\u1ecdng c\u1ea7n ph\u1ea3i bi\u1ebft - L\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 n\u00f3i l\u1eddi t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 m\u00e0 v\u1eabn kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/suno.vn\/blog\/hoc-cach-tu-choi-khach-hang-ma-khong-gay-mat-long\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u1ecdc c\u00e1ch t\u1eeb ch\u1ed1i kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng - 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