{"id":111604,"date":"2018-01-31T15:37:50","date_gmt":"2018-01-31T08:37:50","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=111604"},"modified":"2018-01-31T15:39:26","modified_gmt":"2018-01-31T08:39:26","slug":"lam-sao-de-khach-hang-quay-tro-lai-3-bi-quyet-hieu-qua-trong-ban-le","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/lam-sao-de-khach-hang-quay-tro-lai-3-bi-quyet-hieu-qua-trong-ban-le\/","title":{"rendered":"L\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng quay l\u1ea1i- 3 b\u00ed quy\u1ebft hi\u1ec7u qu\u1ea3 trong b\u00e1n l\u1ebb"},"content":{"rendered":"<p><em>T\u00e2m l\u00fd kh\u00e1ch h\u00e0ng ng\u00e0y nay kh\u00f4ng c\u00f2n qu\u00e1 ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c &#8220;trung th\u00e0nh&#8221; v\u1edbi m\u1ed9t c\u1eeda h\u00e0ng n\u00e0o \u0111\u00f3, do ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 mua h\u00e0ng \u1edf c\u1ee9 k\u00ec \u0111\u00e2u.<\/em><\/p>\n<p><em>C\u00e2u h\u1ecfi \u0111\u1eb7t ra cho c\u00e1c nh\u00e0 b\u00e1n l\u1ebb l\u00e0, l\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng quay l\u1ea1i? C\u1ea7n ph\u1ea3i l\u00e0m g\u00ec \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m cho kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 khi\u1ebfn h\u1ecd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft c\u1ee7a b\u1ea1n.<\/em><\/p>\n<figure id=\"attachment_111615\" aria-describedby=\"caption-attachment-111615\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"wp-image-111615 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2018\/01\/L\u00e0m-sao-\u0111\u1ec3-kh\u00e1ch-h\u00e0ng-quay-tr\u1edf-l\u1ea1i-3-b\u00ed-quy\u1ebft-hi\u1ec7u-qu\u1ea3-trong-b\u00e1n-l\u1ebb-e1517385454197.jpg\" alt=\"L\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng quay tr\u1edf l\u1ea1i- 3 b\u00ed quy\u1ebft hi\u1ec7u qu\u1ea3 trong b\u00e1n l\u1ebb\" width=\"600\" height=\"392\" srcset=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2018\/01\/L\u00e0m-sao-\u0111\u1ec3-kh\u00e1ch-h\u00e0ng-quay-tr\u1edf-l\u1ea1i-3-b\u00ed-quy\u1ebft-hi\u1ec7u-qu\u1ea3-trong-b\u00e1n-l\u1ebb-e1517385454197.jpg 600w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2018\/01\/L\u00e0m-sao-\u0111\u1ec3-kh\u00e1ch-h\u00e0ng-quay-tr\u1edf-l\u1ea1i-3-b\u00ed-quy\u1ebft-hi\u1ec7u-qu\u1ea3-trong-b\u00e1n-l\u1ebb-e1517385454197-92x60.jpg 92w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-111615\" class=\"wp-caption-text\">L\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng quay tr\u1edf l\u1ea1i?<\/figcaption><\/figure>\n<p><em>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng kinh nghi\u1ec7m <a href=\"https:\/\/suno.vn\/\" target=\"_blank\" rel=\"noopener\"><strong>SUNO<\/strong><\/a> mu\u1ed1n chia s\u1ebb, c\u00e1c nh\u00e0 b\u00e1n l\u1ebb c\u00f3 th\u1ec3 tham kh\u1ea3o. Tuy nhi\u00ean chi\u1ebfn l\u01b0\u1ee3c \u0111\u00fang s\u1ebd c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o s\u1ea3n ph\u1ea9m, c\u1eeda h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 b\u1ea1n c\u1ea7n bi\u1ebft \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng m\u00ecnh h\u01b0\u1edbng \u0111\u1ebfn l\u00e0 ai, \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t cho kh\u00e1ch h\u00e0ng.<\/em><\/p>\n<h2>1. Tr\u1ef1c ti\u1ebfp th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/h2>\n<p>Th\u00f4ng th\u01b0\u1eddng c\u00e1c nh\u00e0 b\u00e1n l\u1ebb th\u01b0\u1eddng \u0111\u01b0a ra nh\u1eefng b\u00e0i \u0111\u00e1nh gi\u00e1 tr\u1ef1c tuy\u1ebfn g\u1eedi \u0111\u1ebfn kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c trang tr\u1ef1c tuy\u1ebfn. Nh\u01b0ng tr\u00ean th\u1ef1c t\u1ebf, \u0111i\u1ec1u n\u00e0y kh\u00f4ng mang l\u1ea1i hi\u1ec7u qu\u1ea3 cao.<\/p>\n<p>Vi\u1ec7c \u0111\u01b0a ra c\u00e1c b\u00e0i \u0111\u00e1nh gi\u00e1 th\u00f4ng qua cu\u1ed9c tr\u00f2 chuy\u1ec7n tr\u1ef1c ti\u1ebfp c\u00f3 th\u1ec3 cung c\u1ea5p cho ng\u01b0\u1eddi mua s\u1eafm th\u00f4ng tin h\u1eefu \u00edch, t\u1eeb \u0111\u00f3 gi\u00fap h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua h\u00e0ng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng.<\/p>\n<p><strong>V\u00ed d\u1ee5:<\/strong> <em>N\u1ebfu kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u mua d\u1ea7u g\u1ed9i kh\u00f4, h\u1ecd c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm tr\u1ef1c tuy\u1ebfn. Nh\u01b0ng n\u1ebfu l\u00e0 m\u1ed9t ng\u01b0\u1eddi ch\u01b0a t\u1eebng s\u1eed d\u1ee5ng d\u1ea7u g\u1ed9i kh\u00f4 tr\u01b0\u1edbc \u0111\u00e2y, h\u1ecd s\u1ebd kh\u00f4ng mu\u1ed1n d\u1ef1a v\u00e0o m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m tr\u1ef1c tuy\u1ebfn ho\u1eb7c th\u00f4ng qua c\u00e1c b\u00e0i \u0111\u00e1nh gi\u00e1.\u00a0<\/em><em>Ch\u1eafc ch\u1eafn ng\u01b0\u1eddi mua s\u1eafm s\u1ebd mu\u1ed1n ch\u1ea1m v\u00e0o, c\u1ea3m nh\u1eadn th\u1eadm ch\u00ed l\u00e0 c\u00f3 th\u1ec3 d\u00f9ng th\u1eed s\u1ea3n ph\u1ea9m.<\/em><\/p>\n<p>Ngo\u00e0i ra b\u1ea1n c\u0169ng c\u1ea7n ch\u1eafc ch\u1eafn l\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ee7a m\u00ecnh th\u1eadt s\u1ef1 am hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m, \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng \u0111\u00e1nh gi\u00e1, gi\u1edbi thi\u1ec7u \u0111\u1ebfn kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-111616 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2018\/01\/L\u00e0m-sao-\u0111\u1ec3-kh\u00e1ch-h\u00e0ng-quay-tr\u1edf-l\u1ea1i-3-b\u00ed-quy\u1ebft-hi\u1ec7u-qu\u1ea3-trong-b\u00e1n-l\u1ebb-01-e1517386257633.jpg\" alt=\"Tr\u1ef1c ti\u1ebfp th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng\" width=\"600\" height=\"300\" \/><\/p>\n<h2>2. K\u1ebft h\u1ee3p gi\u1eefa h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5<\/h2>\n<p>Vi\u1ec7c k\u1ebft h\u1ee3p c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 trong b\u00e1n l\u1ebb ng\u00e0y c\u00e0ng tr\u1edf n\u00ean ph\u1ed5 bi\u1ebfn v\u00ec m\u1ed9t l\u00fd do ch\u00ednh \u0111\u00e1ng l\u00e0 n\u00f3 c\u00f3 \u00fd ngh\u0129a v\u00e0 \u0111em l\u1ea1i l\u1ee3i \u00edch cho ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<p>N\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u00e3 gh\u00e9 qua c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n, mua s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n, th\u00ec th\u1eadt tuy\u1ec7t v\u1eddi n\u1ebfu h\u1ecd c\u00f3 th\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t d\u1ecbch v\u1ee5 li\u00ean quan ngay khi h\u1ecd \u1edf c\u1eeda h\u00e0ng b\u1ea1n.<\/p>\n<p>Nh\u1eefng d\u1ecbch v\u1ee5 \u0111i k\u00e8m cho kh\u00e1ch h\u00e0ng lu\u00f4n \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u00e0 gi\u00fap kh\u00e1ch h\u00e0ng quay l\u1ea1i c\u1eeda h\u00e0ng b\u1ea1n th\u01b0\u1eddng xuy\u00ean h\u01a1n.<\/p>\n<p>M\u1ed9t s\u1ed1 d\u1ecbch v\u1ee5 m\u00e0 c\u00e1c nh\u00e0 b\u00e1n l\u1ebb c\u00f3 th\u1ec3 c\u00e2n nh\u1eafc, \u0111\u00f3 l\u00e0 mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n, cung c\u1ea5p th\u00eam d\u1ecbch v\u1ee5 l\u1eafp \u0111\u1eb7t, \u0111\u1ed1i v\u1edbi nh\u1eefng c\u1eeda h\u00e0ng kinh doanh thi\u1ebft b\u1ecb \u0111i\u1ec7n t\u1eed, cung c\u1ea5p th\u00eam d\u1ecbch v\u1ee5 s\u1eeda ch\u1eefa t\u1ea1i nh\u00e0,&#8230;<\/p>\n<p>H\u00e3y d\u00e0nh th\u1eddi gian \u0111\u1ec3 ngh\u0129 v\u1ec1 nh\u1eefng \u0111i\u1ec1u b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 gi\u00fap kh\u00e1ch h\u00e0ng c\u00f3 nh\u1eefng tr\u1ea3i nghi\u1ec7m mua s\u1eafm m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p, c\u1eeda h\u00e0ng b\u1ea1n kh\u00f4ng th\u1ec3 cung c\u1ea5p th\u00eam d\u1ecbch v\u1ee5 g\u00ec n\u1eefa, c\u00f3 th\u1ec3 li\u00ean k\u1ebft v\u1edbi b\u00ean th\u1ee9 3 \u0111\u1ec3 ch\u1ecdn l\u1ecdc nh\u1eefng d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p \u0111\u01b0a v\u00e0o c\u1eeda h\u00e0ng m\u00ecnh.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-111617 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2018\/01\/L\u00e0m-sao-\u0111\u1ec3-kh\u00e1ch-h\u00e0ng-quay-tr\u1edf-l\u1ea1i-3-b\u00ed-quy\u1ebft-hi\u1ec7u-qu\u1ea3-trong-b\u00e1n-l\u1ebb-02-e1517387198202.jpg\" alt=\"K\u1ebft h\u1ee3p gi\u1eefa h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5\" width=\"600\" height=\"244\" \/><\/p>\n<h2>3. Lu\u00f4n lu\u00f4n \u0111em l\u1ea1i s\u1ef1 m\u1edbi m\u1ebb cho c\u1eeda h\u00e0ng<\/h2>\n<p>Kh\u00e1ch h\u00e0ng ch\u1eafc ch\u1eafn s\u1ebd chi ti\u00eau m\u1ea1nh tay \u1edf nh\u1eefng n\u01a1i \u0111em l\u1ea1i cho h\u1ecd c\u1ea3m h\u1ee9ng mua s\u1eafm. \u0110\u00f3 l\u00e0 l\u00ed do m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng \u0111i\u1ec1u n\u00e0y \u0111\u1ed1i v\u1edbi c\u1eeda h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n<p>Vi\u1ec7c thay \u0111\u1ed5i c\u00e1ch b\u1ed1 tr\u00ed s\u1eafp x\u1ebfp h\u00e0ng h\u00f3a \u0111\u1ecbnh k\u00ec, s\u1ebd mang l\u1ea1i s\u1ef1 m\u1edbi m\u1ebb cho c\u1eeda h\u00e0ng b\u1ea1n c\u0169ng nh\u01b0 l\u00e0m kh\u00f4ng gian mua s\u1eafm \u0111\u1eb9p m\u1eaft h\u01a1n, \u0111\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng \u1ea5n t\u01b0\u1ee3ng khi\u1ebfn kh\u00e1ch h\u00e0ng nh\u1edb \u0111\u1ebfn v\u00e0 t\u1ef1 \u0111\u1ed9ng quay l\u1ea1i c\u1eeda h\u00e0ng b\u1ea1n.<\/p>\n<p>M\u1ed9t trong nh\u1eefng \u00fd t\u01b0\u1edfng thi\u1ebft th\u1ef1c gi\u00fap c\u1eeda h\u00e0ng b\u00e1n l\u1ebb c\u1ee7a b\u1ea1n l\u00e0m \u0111i\u1ec1u n\u00e0y ch\u00ednh l\u00e0 h\u00e3y l\u1ea5y c\u1ea3m h\u1ee9ng t\u1eeb nh\u1eefng d\u1ecbp \u0111\u1eb7c bi\u1ec7t trong n\u0103m, hay t\u1eeb nh\u1eefng b\u1ed9 phim \u0111ang \u0111\u01b0\u1ee3c c\u1ed9ng \u0111\u1ed3ng, ng\u01b0\u1eddi mua s\u1eafm quan t\u00e2m v\u00e0o th\u1eddi \u0111i\u1ec3m \u0111\u00f3,&#8230;. ch\u1eafc ch\u1eafn s\u1ebd g\u00e2y \u1ea5n t\u01b0\u1ee3ng m\u1ea1nh \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n<p>V\u00e0o nh\u1eefng d\u1ecbp Noel c\u00f3 th\u1ec3 l\u00e0 nh\u1eefng c\u00e2y th\u00f4ng nh\u1ecf t\u1ef1 tay l\u00e0m, mai v\u00e0ng v\u00e0o d\u1ecbp T\u1ebft, hay nh\u1eefng s\u1ea3n ph\u1ea9m v\u1edbi tone m\u00e0u ch\u1ee7 \u0111\u1ea1o (\u0111\u1ecf, h\u1ed3ng) v\u00e0o d\u1ecbp Valentine.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-111618 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2018\/01\/L\u00e0m-sao-\u0111\u1ec3-kh\u00e1ch-h\u00e0ng-quay-tr\u1edf-l\u1ea1i-3-b\u00ed-quy\u1ebft-hi\u1ec7u-qu\u1ea3-trong-b\u00e1n-l\u1ebb-03-e1517387793299.jpg\" alt=\"Lu\u00f4n lu\u00f4n \u0111em l\u1ea1i s\u1ef1 m\u1edbi m\u1ebb cho c\u1eeda h\u00e0ng\" width=\"600\" height=\"400\" \/><\/p>\n<p><strong>Xem th\u00eam:\u00a0<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/suno.vn\/blog\/3-nguyen-tac-bat-bien-ve-dich-vu-cham-soc-khach-hang-trong-ban-le\/\">3 nguy\u00ean t\u1eafc &#8220;b\u1ea5t bi\u1ebfn&#8221; v\u1ec1 d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/a><\/li>\n<li><a href=\"https:\/\/suno.vn\/blog\/6-cach-giup-giu-chan-va-phat-trien-khach-hang-hieu-qua\/\">6 c\u00e1ch gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u0169 v\u00e0 ph\u00e1t tri\u1ec3n kh\u00e1ch h\u00e0ng m\u1edbi hi\u1ec7u qu\u1ea3<\/a><\/li>\n<li><a href=\"https:\/\/suno.vn\/blog\/nen-giu-chan-khach-hang-cu-hay-phat-trien-khach-hang-moi\/\">N\u00ean gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u0169 hay ph\u00e1t tri\u1ec3n kh\u00e1ch h\u00e0ng m\u1edbi<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>T\u00e2m l\u00fd kh\u00e1ch h\u00e0ng ng\u00e0y nay kh\u00f4ng c\u00f2n qu\u00e1 ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c &#8220;trung th\u00e0nh&#8221; v\u1edbi m\u1ed9t c\u1eeda h\u00e0ng n\u00e0o \u0111\u00f3, do ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 mua h\u00e0ng \u1edf c\u1ee9 k\u00ec \u0111\u00e2u. C\u00e2u h\u1ecfi \u0111\u1eb7t ra cho c\u00e1c nh\u00e0 b\u00e1n l\u1ebb l\u00e0, l\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng quay l\u1ea1i? C\u1ea7n ph\u1ea3i l\u00e0m g\u00ec \u0111\u1ec3 [&#8230;]\n","protected":false},"author":101016,"featured_media":111615,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[77,100],"tags":[488,491,730,471,1112],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng quay tr\u1edf l\u1ea1i- 3 b\u00ed quy\u1ebft hi\u1ec7u qu\u1ea3 trong b\u00e1n l\u1ebb<\/title>\n<meta name=\"description\" content=\"T\u00e2m l\u00fd kh\u00e1ch h\u00e0ng ng\u00e0y nay kh\u00f4ng c\u00f2n qu\u00e1 ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c &quot;trung th\u00e0nh&quot; v\u1edbi m\u1ed9t c\u1eeda h\u00e0ng n\u00e0o \u0111\u00f3, do ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 mua h\u00e0ng \u1edf c\u1ee9 k\u00ec \u0111\u00e2u.C\u00e2u h\u1ecfi \u0111\u1eb7t ra cho c\u00e1c nh\u00e0 b\u00e1n l\u1ebb l\u00e0, l\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng quay l\u1ea1i? 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