{"id":107967,"date":"2017-08-21T15:48:30","date_gmt":"2017-08-21T08:48:30","guid":{"rendered":"https:\/\/suno.vn\/blog\/?p=107967"},"modified":"2017-10-26T16:05:37","modified_gmt":"2017-10-26T09:05:37","slug":"5-cach-giup-ban-xay-dung-long-tin-cho-khach-hang","status":"publish","type":"post","link":"https:\/\/suno.vn\/blog\/5-cach-giup-ban-xay-dung-long-tin-cho-khach-hang\/","title":{"rendered":"5 c\u00e1ch gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<p><strong><em>Ni\u1ec1m tin kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 &#8220;s\u1ed1ng c\u00f2n&#8221; c\u1ee7a doanh nghi\u1ec7p b\u00e1n l\u1ebb. X\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng c\u0169ng ch\u00ednh l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u trong vi\u1ec7c g\u1eafn k\u1ebft l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi c\u1eeda h\u00e0ng.<\/em><\/strong><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-107988 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/08\/xay-dung-long-tin-cho-khach-hang-e1509008725394.jpeg\" alt=\"5 c\u00e1ch x\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng\" width=\"600\" height=\"301\" srcset=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/08\/xay-dung-long-tin-cho-khach-hang-e1509008725394.jpeg 600w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/08\/xay-dung-long-tin-cho-khach-hang-e1509008725394-120x60.jpeg 120w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>L\u00f2ng tin kh\u00e1ch h\u00e0ng s\u1ebd tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi <strong>t\u1ea1i sao kh\u00e1ch h\u00e0ng l\u1ea1i ch\u1ecdn mua c\u1ee7a c\u1eeda h\u00e0ng n\u00e0y thay v\u00ec mua \u1edf c\u1eeda h\u00e0ng kh\u00e1c<\/strong> d\u00f9 s\u1ea3n ph\u1ea9m c\u1ee7a c\u1ea3 2 \u0111\u1ec1u nh\u01b0 nhau ( c\u1ea3 v\u1ec1 m\u1eb7t ch\u1ea5t l\u01b0\u1ee3ng l\u1eabn gi\u00e1 c\u1ea3).<\/p>\n<p>C\u00f3 r\u1ea5t nhi\u1ec1u c\u00e1ch \u0111\u1ec3 ch\u00fang ta t\u1ea1o d\u1ef1ng ni\u1ec1m tin cho kh\u00e1ch h\u00e0ng. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 5 c\u00e1ch kh\u00e1 hi\u1ec7u qu\u1ea3 m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ngay b\u00e2y gi\u1edd.<\/p>\n<h2 style=\"font-size: 25px;\">Khuy\u1ebfn kh\u00edch review \u0111\u1ec3 x\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng<\/h2>\n<p>Thay v\u00ec tin v\u00e0o nh\u1eefng l\u1eddi qu\u1ea3ng c\u00e1o c\u1ee7a ch\u1ee7 c\u1eeda h\u00e0ng, 70% kh\u00e1ch h\u00e0ng th\u00edch kh\u1ea3o s\u00e1t \u00fd ki\u1ebfn \u0111\u00e1nh gi\u00e1 c\u1ee7a nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00e1c, nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 d\u00f9ng qua s\u1ea3n ph\u1ea9m, tr\u01b0\u1edbc khi h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh mua.<\/p>\n<p>\u0110\u00f3 c\u0169ng ch\u00ednh l\u00e0 l\u00fd do ch\u00fang ta n\u00ean t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i v\u00e0 khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng \u0111\u1ec3 l\u1ea1i review tr\u00ean trang c\u00e1c trang s\u1ea3n ph\u1ea9m ho\u1eb7c fanpage. Ch\u00ednh nh\u1eefng l\u1eddi \u0111\u00e1nh gi\u00e1 \u0111\u00f3 s\u1ebd t\u1ea1o ni\u1ec1m tin v\u00e0 l\u00f4i k\u00e9o kh\u00e1ch h\u00e0ng m\u1edbi \u0111\u1ebfn v\u1edbi c\u1eeda h\u00e0ng (nh\u1eefng l\u1eddi \u0111\u00e1nh gi\u00e1 t\u00edch c\u1ef1c).<\/p>\n<h2 style=\"font-size: 25px;\">D\u00f9ng n\u1ed9i dung \u0111\u00fang c\u00e1ch<\/h2>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-107989 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/08\/xay-dung-noi-dung-dung-cach-e1509008712144.jpg\" alt=\"X\u00e2y d\u1ef1ng n\u1ed9i dung hi\u1ec7u qu\u1ea3 c\u0169ng t\u1ea1o l\u00f2ng tin cho kh\u00e1ch h\u00e0ng\" width=\"600\" height=\"337\" \/><\/p>\n<p>N\u1ebfu s\u1eed d\u1ee5ng \u0111\u00fang c\u00e1ch, n\u1ed9i dung s\u1ebd l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 tuy\u1ec7t v\u1eddi gi\u00fap\u00a0b\u1ea1n x\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng. Nh\u01b0ng s\u1eed d\u1ee5ng n\u1ed9i dung nh\u01b0 th\u1ebf n\u00e0o m\u1edbi \u0111\u00fang c\u00e1ch?<\/p>\n<p>Nh\u1eefng n\u1ed9i dung \u0111\u0103ng t\u1ea3i tr\u00ean blog, fanpage&#8230; c\u1ea7n ph\u1ea3i \u0111\u00fang, ph\u1ea3i c\u00f3 \u00edch ho\u1eb7c c\u00f3 \u00fd ngh\u0129a v\u1edbi kh\u00e1ch h\u00e0ng theo m\u1ed9t kh\u00eda c\u1ea1nh n\u00e0o \u0111\u00f3. \u0110\u1ed3ng th\u1eddi, n\u1ed9i dung c\u1ea7n ph\u1ea3i ph\u1ea3n \u1ea3nh \u0111\u01b0\u1ee3c h\u00ecnh \u1ea3nh c\u1eeda h\u00e0ng, cho kh\u00e1ch h\u00e0ng bi\u1ebft b\u1ea1n l\u00e0 ai, c\u00f3 th\u1ec3 mang l\u1ea1i l\u1ee3i \u00edch g\u00ec cho h\u1ecd.<\/p>\n<p>Ngo\u00e0i ra, n\u1ed9i dung c\u1ea7n ph\u1ea3i h\u01b0\u1edbng \u0111\u1ebfn \u0111\u00fang \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee5 th\u1ec3, nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 l\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng thay v\u00ec h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t m\u1ee5c ti\u00eau \u0111\u1ea1i ch\u00fang.<\/p>\n<h2 style=\"font-size: 25px;\">Kh\u00f4ng x\u00f3a ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c<\/h2>\n<p>B\u1ea1n th\u1ea5y nh\u1eefng b\u00ecnh lu\u1eadn ti\u00eau c\u1ef1c tr\u00ean Fanpage, trang b\u00e1n h\u00e0ng&#8230; v\u00e0 ngay l\u1eadp t\u1ee9c, b\u1ea1n t\u00ecm c\u00e1ch x\u00f3a ch\u00fang \u0111i \u0111\u1ec3 &#8220;h\u1ee7y ch\u1ee9ng c\u1ee9&#8221;. \u0110\u1eebng l\u00e0m nh\u01b0 v\u1eady.<\/p>\n<p>M\u1ed9t &#8220;l\u00fd l\u1ecbch&#8221; qu\u00e1 s\u1ea1ch kh\u00f4ng l\u00e0m ch\u00fang ta t\u1ed1t h\u01a1n trong m\u1eaft kh\u00e1ch h\u00e0ng, th\u1eadm ch\u00ed n\u00f3 c\u00f2n mang l\u1ea1i nh\u1eefng suy ngh\u0129 ti\u00eau c\u1ef1c cho kh\u00e1n gi\u1ea3.<\/p>\n<p>N\u00f3i ra th\u1ea5y c\u00f3 v\u1ebb v\u00f4 l\u00fd nh\u01b0ng ch\u00ednh nh\u1eefng b\u00ecnh lu\u1eadn ti\u00eau c\u1ef1c l\u1ea1i l\u00e0m cho trang b\u00e1n h\u00e0ng, c\u1eeda h\u00e0ng c\u1ee7a b\u1ea1n tr\u1edf n\u00ean TH\u1ef0C h\u01a1n trong m\u1eaft kh\u00e1ch h\u00e0ng.<\/p>\n<p>Khi th\u1ea5y nh\u1eefng b\u00ecnh lu\u1eadn &#8220;x\u1ea5u&#8221;, vi\u1ec7c b\u1ea1n c\u1ea7n l\u00e0m kh\u00f4ng ph\u1ea3i l\u00e0 t\u00ecm c\u00e1ch x\u00f3a ch\u00fang \u0111i. N\u1ebfu nh\u1eefng l\u1eddi nh\u1eadn x\u00e9t \u0111\u00f3 \u0111\u1ebfn t\u1eeb ch\u00ednh kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n, t\u1ed1t h\u01a1n h\u1ebft b\u1ea1n n\u00ean xem l\u1ea1i ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh.<\/p>\n<h2 style=\"font-size: 25px;\">X\u00e2y d\u1ef1ng \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p<\/h2>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-107990 size-full\" src=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/08\/cham-soc-khach-hang-chuyen-nghiep.jpg\" alt=\"Nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 chuy\u00ean nghi\u1ec7p s\u1ebd x\u00e2y d\u1ef1ng ni\u1ec1m tin cho kh\u00e1ch h\u00e0ng\" width=\"600\" height=\"400\" srcset=\"https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/08\/cham-soc-khach-hang-chuyen-nghiep.jpg 600w, https:\/\/suno.vn\/blog\/wp-content\/uploads\/2017\/08\/cham-soc-khach-hang-chuyen-nghiep-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>B\u1ea1n kh\u00f4ng mu\u1ed1n ph\u1ea3i nh\u1eadn nh\u1eefng b\u00ecnh lu\u1eadn ti\u00eau c\u1ef1c, nh\u1eefng l\u1eddi ph\u00e0n n\u00e0n t\u1eeb kh\u00e1ch h\u00e0ng? V\u1eady th\u00ec ngay t\u1eeb \u0111\u1ea7u, h\u00e3y l\u00e0m th\u1eadt t\u1ed1t vai tr\u00f2 c\u1ee7a m\u00ecnh, h\u00e3y th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p c\u1ea3 trong s\u1ea3n ph\u1ea9m, trong b\u00e1n h\u00e0ng l\u1eabn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/p>\n<p>Sau v\u00e0i ng\u00e0y kh\u00e1ch mua v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, h\u00e3y g\u1ecdi cho kh\u00e1ch v\u00e0 h\u1ecfi xem s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5 c\u00f3 \u1ed5n kh\u00f4ng, c\u00f3 \u0111i\u1ec1u g\u00ec l\u00e0m kh\u00e1ch kh\u00f4ng v\u1eeba l\u00f2ng kh\u00f4ng&#8230; Nh\u01b0 v\u1eady, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y r\u1eb1ng h\u1ecd lu\u00f4n \u0111\u01b0\u1ee3c quan t\u00e2m v\u00e0 ph\u1ee5c v\u1ee5. Bi\u1ebft \u0111\u01b0\u1ee3c \u0111i\u1ec1u g\u00ec l\u00e0m kh\u00e1ch h\u00e0ng kh\u00f4ng v\u1eeba l\u00f2ng, ch\u00fang ta s\u1ebd c\u00f3 bi\u1ec7n ph\u00e1p c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh.<\/p>\n<p>C\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 x\u00e2y d\u1ef1ng ni\u1ec1m tin cho kh\u00e1ch h\u00e0ng \u0111\u00f3 l\u00e0 t\u00ecm c\u00e1ch gi\u1ea3m ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c. V\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 gi\u1ea3m ph\u1ea3n h\u1ed3i ti\u00eau c\u1ef1c l\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng.<\/p>\n<h2 style=\"font-size: 25px;\">Ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng trung th\u00e0nh<\/h2>\n<p>Khi \u0111\u00e3 x\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng, \u0111i\u1ec1u b\u1ea1n c\u1ea7n l\u00e0m l\u00e0 gi\u1eef \u0111\u01b0\u1ee3c l\u00f2ng tin \u0111\u00f3. C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng s\u1ebd gi\u00fap b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3.<\/p>\n<p>C\u00f3 nhi\u1ec1u &#8220;lo\u1ea1i&#8221; ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng trung th\u00e0nh v\u1edbi nhi\u1ec1u c\u00e1ch th\u1ef1c hi\u1ec7n kh\u00e1c nhau. Tuy nhi\u00ean, khi \u0111\u01b0a ra m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft, nguy\u00ean t\u1eafc s\u1ed1 1 b\u1ea1n c\u1ea7n nh\u1edb \u0111\u00f3 l\u00e0 ph\u1ea3i l\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y r\u1eb1ng h\u1ecd l\u00e0 nh\u00e2n v\u1eadt \u0111\u1eb7c bi\u1ec7t, l\u00e0 nh\u1eefng ng\u01b0\u1eddi quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u1eeda h\u00e0ng. C\u00f3 nh\u01b0 v\u1eady h\u1ecd m\u1edbi g\u1eafn b\u00f3 l\u00e2u d\u00e0i v\u1edbi c\u1eeda h\u00e0ng, gi\u1edbi thi\u1ec7u c\u1eeda h\u00e0ng v\u1edbi ng\u01b0\u1eddi kh\u00e1c.<\/p>\n<p>Xem th\u00eam:<\/p>\n<ul>\n<li><a href=\"https:\/\/suno.vn\/blog\/4-cach-giup-cai-thien-dich-vu-cham-soc-khach-hang\/\" target=\"_blank\" rel=\"noopener\">4 c\u00e1ch gi\u00fap c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/a><\/li>\n<li><a href=\"https:\/\/suno.vn\/blog\/7-ky-nang-ban-hang-chuyen-nghiep-khong-phai-ai-cung-biet\/\" target=\"_blank\" rel=\"noopener\">7 k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p kh\u00f4ng ph\u1ea3i ai c\u0169ng bi\u1ebft<\/a><\/li>\n<li><a href=\"https:\/\/suno.vn\/blog\/6-cach-giup-giu-chan-va-phat-trien-khach-hang-hieu-qua\/\" target=\"_blank\" rel=\"noopener\">6 c\u00e1ch gi\u00fap gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u0169 v\u00e0 ph\u00e1t tri\u1ec3n kh\u00e1ch h\u00e0ng m\u1edbi hi\u1ec7u qu\u1ea3<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ni\u1ec1m tin kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 &#8220;s\u1ed1ng c\u00f2n&#8221; c\u1ee7a doanh nghi\u1ec7p b\u00e1n l\u1ebb. X\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng c\u0169ng ch\u00ednh l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u trong vi\u1ec7c g\u1eafn k\u1ebft l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi c\u1eeda h\u00e0ng. L\u00f2ng tin kh\u00e1ch h\u00e0ng s\u1ebd tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi [&#8230;]\n","protected":false},"author":101014,"featured_media":107988,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[100],"tags":[358,567,11],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 c\u00e1ch gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng - SUNO.vn Blog<\/title>\n<meta name=\"description\" content=\"X\u00e2y d\u1ef1ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 xem nh\u1eb9. 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